Traveller reviews
Overall rating
7.4
Good
Based on 2,007 reviews
Boarding
7.6
Comfort
7.5
Crew
7.8
Entertainment
6.8
Food
7.3
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Egypt Air information
| IATA code | MS |
|---|---|
| Routes | 201 |
| Top route | Cairo to Sharm el-Sheikh Ophira |
| Airports served | 80 |
| Top airport | Cairo |
Egypt Air traveller reviews
Pros
"The crew were very friendly."
(in 96 reviews)
"Flight attendants went above and beyond!"
(in 72 reviews)
"I was a nice flight."
(in 67 reviews)
Cons
"Business class are not comfortable"
(in 13 reviews)
"Food could have been better."
(in 5 reviews)
"Flight attendant could smile more."
(in 95 reviews)
Recent reviews
Traveller rating
285
192
120
79
64
Find reviews that mention:
business class
need a refund
flight attendants
direct flight
good food
crew was friendly
great flight
plane was old
nice trip
excellent service
passengers were trying
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2.0
Pros: Nothing
Cons: Stop feeding us bread
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6.0
Pros: Seat was weary at 52H. Although there were other empty and more comfortable seats, the crew didn't let me have one.
Cons: Food could have been of fish kind variety and hot drinks weren't available. No hot drinks, neither coffee, nor tea.
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2.0
Cons: They won’t allow me to fly
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8.0
Cons: Business class are not comfortable
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2.0
Pros: nothing is good
Cons: the food and bathrooms
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7.3
Cons: Neither departure terminal nor gate was displaying in the application even while refreshing it continuously. The information was available in schiphol airport website 3.5 hours before take-off time.
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3.3
Pros: Seat had power supply. Also had own screen
Cons: Social distancing. Food. Movies. Toilette cleanness. Availability of hygiene products onboard.
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2.0
Cons: It could have been better if I had taken the flight, and not cancelled it 2 days ago
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10.0
Pros: Good
Cons: Goood
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6.8
Pros: I was a nice flight
Cons: If was more internment would be better
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10.0
Pros: Actually everything
Cons: Nothing
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8.0
Pros: Not bad
Cons: Good
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9.2
Pros: We left on time, flight was smooth!
Cons: No problems, everything was fine.
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10.0
Cons: It was really nice and comfortable trip
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8.3
Pros: the business class seat setting of the new dreamliner the plane is brand new flight schedule was ok
Cons: crew must be better trained quality of food should be improved entertainment system should have richer content
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9.6
Pros: Crew was super friendly and helpful!!
Cons: I didn’t really like the available movies
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10.0
Pros: Crew was very nice and respectful.
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6.6
Pros: The food was good.
Cons: The seats aren’t comfortable and way too small.
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7.0
Pros: Flight crew was very friendly and helpful.
Cons: Boarding process quite chaotic.
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10.0
Pros: Loved the available movie collection, as well as the food and the experience overall.
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9.6
Pros: Crew was very nice. Everything was lovely.
Cons: It took a very long time to get my credit card processed for extra luggage. Then flight was delayed.
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6.0
Pros: None
Cons: 2 hrs waiting inside the plane, it could have been handle way better
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10.0
Pros: Everything was great. Staff of ground services for last security hand bags and passengers checks, documents final checks and all were with great flow, smiles and so professional. Hospitality from cabin crew, cleanliness, food portions and taste were great. Comfortable seats and elite shading side windows. Everything was sooo great. This really escalades recommendations for EgyptAir
Cons: The heavy touch down upon landing, could have been a little bit smoother. That was not a big deal at all.
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10.0
Cons: Everything was ok and no delays
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10.0
Cons: Over all is ok
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3.6
Cons: Not losing my luggage
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5.0
Cons: It would be best if I wasn't losing my luggage regularly in this route
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3.3
Pros: Every single flight of the four flights I flew on my trip were delayed. There was no communication from the crew members that the flights were delayed. Worst flight ever.
Cons: Better customer service
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8.3
Pros: Boarding process was very smooth. Chairs were comfortable
Cons: Entertainment options in business class were more limited than those of American carriers. Also, food was just okay.
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10.0
Pros: Amazing plane
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6.0
Cons: The plane was old and so small, it wasn’t comfortable at all
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2.3
Pros: The only thing is good, they gave us a room for the missing flight which is because of them. Poor customer service, no communication, the flight is always late and you will miss your flight.
Cons: Get organized and explain for the passengers why there is a delay.
review from
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7.6
Pros: Crew were nice, hygiene
Cons: We should have alcohol.
review from
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4.6
Cons: Flight was late, if you have another connection, bad luck. No entertainment system, no screens at all, no music. Food was average. Plane was new airbus, toilet stuck, nobody seem to care much at least lock the toilet as it cannot be used.
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10.0
Cons: Flight was a little warm
review from
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7.3
Pros: It was a smooth flight and the crew were nice.
Cons: Food could have been better. Plus a glass of wine/beer either sold or complementary wouldn’t hurt
review from
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10.0
Pros: Yes, very clean ,respectable and helpful.
Cons: A cup of coffee early in the morning would have been magic but, we were told it's a short and fast trip. They served a very nice fresh sandwich and juice.
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7.6
Pros: Being direct flight
Cons: Food, seats
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9.3
Pros: On time
Cons: Send notifications
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10.0
Pros: On time
Cons: Send notifications
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2.0
Cons: How you book for me two tickets and you take the money for same day going and retuning
review from
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6.8
Pros: Connection time
Cons: Aircraft comfort
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8.0
Pros: Professionalisms of Crew
Cons: N/A
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6.0
Pros: Punctual
Cons: Aircraft
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10.0
Pros: The captain
Cons: Food
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10.0
Cons: The Business Class lounge was OK, but we were through late at night and there was very little hospitality offered
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6.0
Pros: Boarding was done well and plane was on time.
Cons: The staff was not very friendly and very lax in prep for take-off and landing.
review from
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6.6
Pros: 878-9 was amazing with seats flat. The 737-800 needs some improvements!
Cons: 737 B 800 seats don't recline much like Turkish air or Saudia!
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8.0
Pros: Timely arrival
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4.8
Pros: Nothing
Cons: Seat comfort
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9.0
Pros: Everything
Cons: Nothing
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9.3
Pros: All were as per timing . Professional attitudes.
Cons: A long flight but no LCD screen for entertainment.
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7.3
Pros: Crew was courteous
Cons: Better movies
review from
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7.0
Cons: Food wasn’t that good and there could have been better entertainment options (more movies, TV shows). Internet was terrible.
review from
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7.0
Cons: Set in business class he has no own entertainment old airplane seats are ok but limited to certain positions
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8.3
Pros: I liked the new airplane. Compared to my jfk-cai flight the plane was spotless and everything worked. I didn’t feel like I was on a flying greyhound bus. The crew kept the bathrooms cleaner which was great.
Cons: I was very disappointed that I couldn’t bring water through the gate security in Cairo to jfk. There was nowhere to purchase water after the gate so I felt dehydrated and inconvenienced by having to ask for water so many times.
review from
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5.3
Pros: The crew was okay but seat comfort on the A330 not so good.
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7.3
Pros: Airport facilities
Cons: No entertainment at all in the plane.
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7.3
Pros: Yes
Cons: Luggage is ok
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8.0
Pros: On time and comfortable
Cons: Too many check points, very lousy checking in area in the airport and no one to organize people checking in cause long wait line
review from
Flight status
Egypt Air route map
Top airports served by Egypt Air
- Cairo Airport (CAI)
- Jeddah King Abdulaziz Intl Airport (JED)
- Amman Queen Alia Intl Airport (AMM)
- Aswan Airport (ASW)
- Medina Mohammad Abdulaziz Airport (MED)
- Beirut Airport (BEY)
- Hurghada Airport (HRG)
- Sharm el-Sheikh Ophira Airport (SSH)
- Luxor Airport (LXR)
- Dubai Intl Airport (DXB)
- Alexandria Borg El Arab Airport (HBE)
- Kuwait City Airport (KWI)
- Riyadh King Khaled Intl Airport (RUH)
- London Heathrow Airport (LHR)
- Dammam King Fahad Intl Airport (DMM)
Egypt Air contact information
- MS IATA code
- +1 718 751 4850 Call
- egyptair.com Visit
Overview of Egypt Air
Commencing services in 1933, EgyptAir is the oldest airline in the Middle East. It operates out of a hub in Cairo, with flights reaching Europe, Asia, Africa, South America and North America. It is recognized as the national flag carrier of Egypt and is wholly owned by the government. Routes are available to more than 45 countries with some of the most frequented including Saudi Arabia, Nigeria and the United Arab Emirates.
EgyptAir is a member of Star Alliance, offering a wide-reaching network of connected services through partnerships with United Airlines, Turkish Airlines, Air Canada and Air China, among others. It also holds codeshare agreements with additional carriers, such as Etihad Airways and Gulf Air, to increase the amounts of flights offered within the Middle East. A number of subsidiaries are aligned with the airline, including Air Cairo, Air Sinai and EgyptAir Express.
The fleet is made up of Boeing and Airbus planes, with a preference for narrow-body, short-distance jets. Models like the Boeing 737-800 and Airbus A320 are commonly flown. A falcon head features on the tail of the aircraft, which is a tribute to Egyptian mythology figure Horus. Many planes in the fleet have special decorations celebrating things such as the Egyptian National Football Team, Africa Cup of Nations tournament and 85 years of EgyptAir service.
Customers can choose between Economy and Business Class. In the Business section passengers are provided with an amenity kit that has socks, eyeshades and headphones. During evening flights, the lights are dimmed and a star pattern is projected onto the roof of the cabin.
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.