Recent reviews
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7.0
Crew were friendly, food and drinks (bus class) were free.... Flight was delayed about an hour, got bussed from plane to terminal.
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2.0
Boarding crew and flight crew were very unfriendly and even threatened me to cancel my flight!! Cold people. They forced me to pay 45 euro (~55 uds) to check my bag after it obviously fit in the containment box. Not a single accommodation the entire flight, not even water, juice, or a snack. Horrible experience. Pay the extra cash when you book to fly a DIFFERENT AIRLINE!!
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8.0
on time
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4.3
I cant think of anything that stood out from my CSA flight I had absolutely no benefit from being a Gold Medallion. Disorganized boarding in Moscow.
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8.0
Friendly crew and gate agents. On time for all flights. Nothing stands out
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2.3
Upon reaching the gate I was met with an unfriendly gate agent who was extremely rude and demanded I check my bag in or he would not let me on the flight. Made me pay €40 and had an attitude with me the whole time. I will never fly with them again.
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3.3
The flight on smartwings is inexpensive and you can check luggage free. The check in time took almost 90 minutes making me feel I'd miss my flight. Only to find our boarding was delayed, and once the disastrous boarding was complete we were told we had to wait 30 minutes to take off, but it was delayed 45 minutes and we all just had to sit in the plane.
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2.0
The people that were assisting with boarding with unbelievably rude. I had a carryon that was approved by the woman who checked me in and then when boarding I was told that I would have to check my bag for 45 euros (35 euros was the original cost and an extra 10 euros because I did not check it earlier. So glad I got to pay an extra 10 euros for carrying my luggage through the airport !!!!!!
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10.0
Refreshments
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6.3
Food offered for purchase was horrible.
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2.0
Boarding crew and flight crew were very unfriendly and even threatened me to cancel my flight!! Cold people. They forced me to pay 45 euro (~55 uds) to check my bag after it obviously fit in the containment box. Not a single accommodation the entire flight, not even water, juice, or a snack. Horrible experience. Pay the extra cash when you book to fly a DIFFERENT AIRLINE!!
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4.3
I cant think of anything that stood out from my CSA flight I had absolutely no benefit from being a Gold Medallion. Disorganized boarding in Moscow.
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2.3
Upon reaching the gate I was met with an unfriendly gate agent who was extremely rude and demanded I check my bag in or he would not let me on the flight. Made me pay €40 and had an attitude with me the whole time. I will never fly with them again.
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3.3
The flight on smartwings is inexpensive and you can check luggage free. The check in time took almost 90 minutes making me feel I'd miss my flight. Only to find our boarding was delayed, and once the disastrous boarding was complete we were told we had to wait 30 minutes to take off, but it was delayed 45 minutes and we all just had to sit in the plane.
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2.0
The people that were assisting with boarding with unbelievably rude. I had a carryon that was approved by the woman who checked me in and then when boarding I was told that I would have to check my bag for 45 euros (35 euros was the original cost and an extra 10 euros because I did not check it earlier. So glad I got to pay an extra 10 euros for carrying my luggage through the airport !!!!!!
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6.3
Food offered for purchase was horrible.
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