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Pros: Crew and c/i were kind

Cons: Boarding was disorganized and poorly managed. No sections no organization of luggage and storage etc

Cons: The flight was booked round trip and the experience coming back was terrible. The same standards were not applied. Serval passengers weren’t allowed to take small carryons that would fit under the seat. I paid for a seat and bag with my flight and was charged again leaving Prague. The online booking kept freezing and wouldn’t allow me to check in for my flight. So frustrating.

Pros: Nice crew

Cons: The plane should be heated before the passengers are boarded. Everybody stayed in all their layers until leaving the plane as it was very cold onboard the whole flight.

Cons: The seating place are really small. If you're tall it's painfully. The seats are short, no forehead. The boarding wasn’t well organized like with British Airways.

Cons: Flight was delayed for about an hour with apologies but without explanation. They tried to get us to check our baggage and we had to prove to them that the suitcases were the right size for the overhead bins even though others with similar bags didn’t have to

Pros: Letim s CSA po 4 a pokazde melo letadlo velke zpozdeni ... je to zoufale

Pros: Crew was great

Cons: Better time

Pros: No

Cons: Paid Business class and got an economy seat away from my wife

Cons: Check in counter opened 1 hour 40 minutes before departure with only one agent.

Pros: Inexpensive

Cons: Late departure with no information given!!

Cons: This my second flight with this shit agency, i paid for baggage for both flight but the airline inform me that my agency didn’t buy ticket with baggage. I tried to contact with them but impossible. And I paid more in the airport just for fucking 16kg bag. If kayak didn’t fix this problem it will be last time with you.

Cons: The flight was delayed by 1.5 hours, I think it was a bit too much for the flight that it is itself less than two hours

Cons: No delay please!

Cons: All ☹️☹️

Cons: Flight was 90 minutes late. Crew was nice.

Pros: Boarding was okay. No water or entertainment at all so don’t expect it.

Cons: At least water would be nice.

Cons: hot plane smells fuel old plane no drinks no food

Pros: Nothing

Cons: everything ground crew lazy and not polite no space at all in the plane, night flight, talking too much during the flight

Cons: We have been waiting for taking off more than one and half an hour in the board. Management should be better.

Cons: Flew 5x times with CSA this summer , never on time

Cons: The fly had a 3 hours delay where they had us sit inside the airport , and only was offered an amall cup of water

Cons: Not delete 50 minutes!

Pros: Nothing yet. We missed the flight due to delay on our connecting flight.

Cons: Flight was delayed for no apparent reason, very delayed.

Pros: The flight was quite delayed and staff were unfriendly; e.g. asked for a glass of water and kept being told later

Cons: Rh

Pros: Very little to like

Cons: Luggage was left in the rain before loading. Re river wet! Flight was warm and little air circulation Flight was delayed Sat on tarmac for an hour

Pros: Not much. HORRIBLE airline. Would never fly you again.

Cons: Seat rows are TOO CLOSE. I'm 5'10" & my knees were rubbing against the row in front of me (21F). HORRIBLE. Will never fly you again. Also, there was a gate change from C3 to D3 that was NOT announced at C3. There were 20+ of us sitting there then we checked sign to see change. BAD SERVICE.

Pros: Crew was nice.

Cons: So uncomfortable. No space to sit comfortably on a long flight. Really unreasonable. Headphone jack didn’t work. Power outlet did not work. You have to rent VR goggles for entertainment. Just the most uncomfortable trip I’ve ever taken.

Pros: An hour late

Cons: Could have been on time.

Cons: Customer service representative at desk was extremely rude and dismissive of people trying to ask questions about rescheduled gate assignments, I did not have any contact with gate rep, but I was able to observe multiple discussions or attempted discussions by customers. Very poor communication serv

Pros: NO HELP WITH WHEEL CHAIR

Cons: NO HELP WITH GETTING WHEEL CHAIR

Pros: FRIENDLY BUT NO HELP WITH WHEEL CHAIR.

Cons: COULD OF HELPED GETTING ME MY WHEELCHAIR. NEVER DID GET ONE, EITHER BEFORE OR AFTER THE FLIGHT, EVEN THOUGH IT WAS REQUESTED WHEN TICKET WAS PURCHASED.

Cons: Uncomfortable seats do not recline, no refreshments, barely civil staff. Impossible to add checked baggage online. Checkin staff gave incorrect boarding information.

Cons: Did we leave on time? ...No Was there enough overhead space? ...No Was the landing smooth? ...Oh gosh, heck no Did I arrive at my destination alive and with my bags? Yup! Was it cheap? You bet it was!

Pros: Not much. Below is just #1 on a list of avoidable problems and obvious oversights.

Cons: They took my check-in, told me I would be able to board. However, no one made a phone call to the gate! So I was left at the airport but my bag was sent to Prague. I spent 6 hours of Iberia/Czech airlines employees/dept's telling me I needed to talk to someone else. Worst booking ever.

Cons: Flight was delayed due to mechanical issues so do a better job at maintaining the planes

Pros: Seats were "old style" - still had some cushioning. The flight indeed reached it's destination in Prague.

Cons: Flight was 20 minutes late to get in to Rome. Boarding was a zoo. First a huge single line crawling through the gate. Then, overloaded buses taking squeezed passengers to the plane. Another 35 minute delay to taxi. While not a budget carrier, food and even water is only for sale. Terrible landing.

Pros: Seat was comfortable.

Cons: Crew was pushy and unfriendly. Baggage policy is a rip off. Flight was delayed but we were not told until boarding time. No information was available at gate prior to departure.

Cons: Never again with Czech Airlines

Cons: Those ATR72 aircrafts are totally inconvenient

Pros: Quick flight.

Cons: No priority boarding for families, at least from Prague-AMS.

Pros: Quick boarding, nice crew.

Cons: No fun for kids. It could be better.

Pros: This was a very bad experience. We did not have any idea when the flight was going to take off and could not get any information on what was the problem. We ultimately boarded over 7 hours late which was an exhausting and horrible experience. We also boarding a bus twice, once only to get off.

Cons: The staff should have been better informed on what was going on. We never had any direct information. I would have liked a monetary compensation for this mixup as well because my plans really had to change due to the EXTENSIVE delay.