Not waiting on the tarmac for an hour and 20 minutes
More options and slow the flight attendants down
Pros: Nothing . Would never use them again!!
Cons: Showed up 40 min early as instructed and they closed the gate to get our boarding pass after their app to get electronic pass did not work . We had no check in luggage , just a backpack !! No customer service !!
Pros: Consistently a great experience.
Pros: Seats were great on plane
Cons: Airport is on an army base. Hard to get to.
Pros: The crew was VERY friendly and professional.
Cons: The plane smelled terrible. I could smell the lav. Once I smelled the lav, I questioned if they had sanitized the plane at all. Although the flight was very short (about 30 minutes), the smell was quite irritating. I believe that since the plane was sitting on the tarmac for a number of hours, it became hot and the lavatory’s smell became pungent. If not already a practice, I suggest closing the shades so that the temperature in the aircraft does not rise as much while it is sitting.
Pros: The crew were super!! I could not provide a rating on the previous page for some unknown reason. I rate my latest trip Excellent all round.
Pros: Clean airplane. Lots of room
Cons: Dont make me book it through orbitz. I hate everything about them - had to call them to get copy of receipt emailed to me, had to wait on hold for several minutes. Let me book through contour directly
Pros: Very spacious seats. I am 6'3" I always have issues with leg room. This was a small plan but I had enough room to full stretch my legs!!!! Also, the seats were comfortable too. Best part was the flight attended Erin, she was amazing. Super friendly.
Cons: i waited all day for a plane to come to take me . the flight was to be at 9;30 in the morning and we didn't leave till 5;00 pm
Cons: The flight was super delayed and there were no updates on the website.
Pros: It was quick and easy to board the plane.
Cons: No comment.
Pros: Contour, though a small airline, does a great job on both ends of the flight — Tupelo and Nashville. The price is unbeatable and it's a much better option from Tupelo than taking the time to drive.
Cons: Oh, please don't change! Only suggestion is that in Nashville at the check-in desk, perhaps a sign that says "if you aren't checking bags, feel free to check-in online and proceed through security." Otherwise, folks may wait a bit before someone arrives at the desk.
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