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Flight was cancelled. .

Cons: Flight was cancelled. No feedback or compensation from SAS.

Cons: See my comments from the questions above since this connection never happened

Cons: Seats were really uncomfortable

Cons: flight was extremely late - many on board had connections for trans Atlantic flights causing running through the airport to make next flight

Will fly aer lingus next time!

Cons: delayed by 2 hours with little information as to reason. Very poor communication

Cons: You have to pay for water now!!

Getting frozen while boarding

Pros: The transfer to and boarding the plane was not thought out. I have been waiting on runway for about 10 min in freezing condition and got as a result a cold. If i was informed about such a possibility I would prepare myself properly. Delayed departure. Boarding, very limited and cramped area before entering the bus. People have barely enough place to stay!

Cons: Crew was nice.

Pros: Crew generally unfriendly. I can't believe that they charge you know for a can of coke! Compared to other international flights on JAL or ANA, which offer everyone free beer, wine, pop, that's a joke.

Pros: FLight attendants very friendly

Cons: I take this flight about once a month and 5 our of the last 6 times it has a been delayed. This is incredibly frustrating has it means I am leaving work for nothing. I would recommend just changing the flight time.

Pros: Absolutely nothing!

Cons: Absolutely everything! Flight cancelled as we were due to board! Herded like cattle! Would never use again!!!

Unexpected extra luggage costs and extra long wait to retrieve bags .

Cons: We were charged extra luggage fees that we were not aware of on our documentation. Had to wait a ridiculously long time to get luggage at airport once we arrived in Oslo!

Cons: I had a problem with my carry-on which was supposedly too heavy and had to leave some of my belongings behind. I have never had my carry-on weighed since it complies to the dimensions allowed. I was told that the plane going to Stockholm was small, which should not be my concern !! Very disappointing and I filed a complaint with SAS.

Pros: On time.

FLR to LCY

Pros: The best part is arriving at London City. The flight attendants are excellent.

Cons: Boarding in Florence was unkind. There was a downpour, and there were no provisions for protection from the rain. Not nice! Seats are so tight that when an obese person is sitting in the next seat, it amounts to.....ugh! The toilet are also in poor repair.

Pros: Comfortable.

Cons: Not seated next to my travel companion.

booking problem we need to resolve!

Cons: although the ticket bought specifically included extra luggage I had to add 70 Euros as this was not indicated clearly on the ticket! Pls let us know how to get the refund ASAP!!!!

Robbery for luggage

Cons: There is no mention that luggage was not included. At check-in they charged EUR 70. Norwegian declare prices for luggage on their website and same flight time is EUR 12 for a suitcase and the flight is bigger and better.

Cons: You land in terminal 5 and there are no signs to Terminal 4. You have to exit the airport and walk half a mile then pass security again. Could have intelligent to connect the terminals.

Cons: I did not get there because of Air Canada deley.

Cons: Flight was canceled

Fast way to get to London

Pros: As they were both small airports, everything went quite fast. Crew was a little bit too serious but effective. Flight was uneventful, which is a good thing and faster than anounced.

Cons: Check-in in Antwerp was slower than it needed to be. Bag drop could open a bit sooner. Antwerp airport is a pretty boring place to wait, even for an airport. Aging planes, but for the price and duration it's ok.

Pros: The young ladies that assisted me once I was allowed to board for departutre seemed customer friendlyn and very patent

Cons: Not being allowed to board and then asked to sit in the sun in my wheelchair while all the other passengers boarded the plane

Cons: plane was 45 minutes late boarding and then sat on the tarmac for over an hour before taking off from Newark NJ. Missed my connection in Copenhagen.

no service

Pros: We were supposed to get two bags checked for free! We ended up paying for all three bags. $210.00 Euros ouch ouch baby. no communication with ARN. No baggage unloading and no sky walk attached to plane to get into terminal. finally got outdoor stairs after sitting on the plane for an additional 10 minutes.

Cons: almost on time flight

Cons: Flight was delayed approximately 2 hours

Old aircraft

Pros: Aircraft was not cleaned before departure. Our seats were FILTHY. They apologised saying that they were running late so they didn't clean it.

Cons: The aircraft is very OLD

Unfair terms

Cons: I was forced to cancel my flight and pay for another ticket after CityJet unilaterally changed the flight time. I have been told I am not eligible for a refund.

Pros: It was horrid.

Pros: 1 hour delay