Cons: - Had to get a shuttle to the office.
- Was under the impression I could drop off and pickup at the airport.
- Many scratches on the car on pickup.
- 800 Euro deposit in which I am still waiting to get back.
- Website said could seat 5 however it was a tight squeeze for all of us.
- under powered car and had a hard time getting up the hills and the car was really low to the ground and had to take the many speed bumps REALLY slow or the car would bottom out.
6 Sep 2016
Pros: Pickup and drop off service is good. Car was clean and ready for us.
Cons: Did not like the $800 USD hold on credit card for any damage but I understand
14 Nov 2016
No Show Personnel
Pros: The price was going to be very good, there is no truth in advertising.
Cons: When I got to the airport (ON TIME) the representative was gone. Another company that was 30% higher than Eurocar was there.
18 Nov 2016
Pros: Speed of pickup and drop off. Friendly service
19 Nov 2016
Pros: Drivers were print and very helpful picking us from airport. Cars were well maintained and the rates were very competitive and we've rented several times from them.
21 Nov 2016
Best Value in St Maarten
Pros: Plane arrived late, past car rental closing. I thought I would be stuck at the airport without car. Came through immigration and car representative was waiting. He knew flight was late and waited until I got there. Great job!!
Cons: Car (Jeep minivan) was bigger than I wished I'd rented for a small Carribbean island.
Discovered the check engine light was on and in concern took it back to the rental office where I was assured not to worry....they had checked out the vehicle thoroughly before rental.
6 Nov 2016
Try somewhere else if you want a place with servic
Pros: Got a free upgrade...because they did not have our car in.
Cons: They asked the hotel so they could reach me to replace the car, then decided I should just stop back in.....stop my vacation to see if they have the car.....not to be a brat, but customer service is their job. I called to check, and they did not pick up or have an answering machine.....don't expect much help.
When I returned the car, they said I owed an extra day, and I should check my paper work. I said no, and made them look at the electronic reservation. They copied the item down wrong...keep the reservation information handy as they might try to get an extra day out of you.
Pros: Transaction was quick start to finish. Short line moved quickly. Hertz staff was very courteous. Car was clean and ready to go! Will definitely rent from them again on our next trip to St Maarten.