Pros: Decent value for money.
Cheap quality car -- a Fiat Mobi. The most uncomfortable driver's seat I've sat in, in years. You get what you pay for!
Cons: The pick-up location is listed as the airport, whereas in fact, it is a few km away. While there is a shuttle bus, this isn't indicated in the instructions.
The paperwork and procedures took about an hour to complete. Not particularly efficient, although staff were friendly.
Pros: The car was good and clean and what we expected.
Cons: Our insurance was not accepted and we had to pay for another one!!!
It took ages until we got the car and also to drop it off. Lots of different forms to fill out and our passport and driver license was copied several times for no reason. We were filling out forms for at least 45 minutes...