Cons: Most car insurance agencies allow for persons under the age of 25 rent a car from them, they just have to pay a higher mandatory insurance and their deductible is higher. This place didn't specify. Had to rent with a different company and ended up paying a lot more than I would have if I had known.
31 Oct 2016
Good but not what I expected
Pros: Overall the van was nice, comfortable and clean, AC worked well. We had no issues with the car.
Cons: We requested a 15 seater van.. and ended up with a 7 seater van.. problem was that there were 13 of us! We ended up renting another car through hertz. Overall the car was fine.. it was clean the AC worked it got us to places etc.. it was just initially inconvenient with a large group. Thank god we rented another car. For this reason I didn't think the money was worth it because we should have got the 15 seater van. Returning the car took a few minutes they kept directing me to different counters.. I ended up dropping the keys off on the key box.
21 Nov 2016
the car was badly rundown
Pros: low price
Cons: dirty seats, multiple scratches, broken off knobs - did not justify $30 savings compared to the quotes from other rental companies
23 Nov 2016
Be warned. Look over your contract before you sign
Cons: Attendant at the airport counter did not care or want to correct her error. Although I showed her the reservation was for 5 days not 6, she refused to acknowledge that she keyed in the rental contract wrong. I had to wait an extra half hour (on top of the 45 minutes I had already waited and wasted dealing with her) to talk with a manager, who finally resolved the issue.
1 Dec 2016
Pros: The easy of drop off. The straight forward billing.
Cons: The off site pick up. The drop off is right there, you know I'm coming, why can't the car be in the drop of area for pick up?
The van size was listed for seven people and seven bags. The trunk was tiny. There was no way seven people with seven bags would fit in that van.
1 Dec 2016
Car rental COUNTER is in terminal
Pros: Cheaper rate than other rental companies
Cons: Had to be shuttled to the car ... not fun with a baby and lots of luggage. Took a very, very long time to get the paperwork processed at the counter ... might be dup to "island time" though.
Pros: I didnt like much about my rental at this island.
Cons: Small, manual clown cars, with many miles on them, no radio or music at all. the Car was too small to use on the many unpaved roads that are on the island, so I could not even go everywhere I wanted to see.
16 Nov 2016
Car is not at the Airport
Pros: Nothing at all. We were lied to by Avis
Cons: We specifically booked through AVIS because Kayak both sites stated the car was IN TERMINAL. This was critical to us as we were traveling with a infant and a car seat. When we got to the AVIS desk they informed us that a shuttle would be coming to pick us up. We told the desk clerk that we chose Avis as they stated the car was located in Terminal, and paid additional money for that service. They completely lied to us and did not even have the decency to adjust the price for an offsite pick up. Do Not Use AVIS on the island.
17 Jul 2016
Overpriced, but reliable little clown car
Pros: OK little clown car, but overpriced
Cons: too expensive for rental of little clown car that cannot be driven on the best gravel roads on the island due to giant pot holes et
6 Nov 2016
Wrong pick up location
Cons: I booked the car to pick up at the airport. When I arrived the Avis clerk couldn't find my reservation but I showed it to her on my phone. She went ahead and sent our group on the shuttle to discuss the issue with the rental counter. We got there and the clerk said my reservation was for a different pick up location, grace bay not the airport. I ended up having to pay 75 more just to get a car at the airport. When I booked i would have never selected a location that required my group to rent a taxi to get to. It was very frustrating.
13 Nov 2016
Pros: It was really cheap! 170$ for 6 days! It was a small car but functioning perfectly! They picked us in the airport