|Top route||Boston Logan Intl to Nantucket Memorial|
|Top airport||Boston Logan Intl|
Pros: ground crew, pilot, flight was smooth and gate connections to Jet Blue in Boston were fantastic!
Cons: leg room
Pros: All good.
Pros: Great pilot! Awesome experience. Very safe. Pilot was diligent
Pros: Quick flight. Friendly pilot
Cons: Perfect flight!
Pros: The pilot was kind and to the point.
Cons: The guy who boarded us told me to wait as his computer could not check me in. 10min later he is rushing me to get on the runway. It was 30min before scheduled take off. I had ordered food and had to cancel my order before the café had finished, so he wasted food and did not get paid and I was hurried and boarded the plane hungry. I probably won't use Cape Air again unless it's an emergency situation
Cons: Boarded half hour late. No explanation. Pretty standard on Cape Air these days
Pros: The pilot was amazing
Pros: Clean plane
Cons: Seat is not comfortable. It is too hard. My muscles fell asleep
Pros: Amazing view
Cons: Warning about what to take from carry-on, since it wasn't available during flight
Pros: Chance to see the coast and internal from above
Pros: Professional crew
Cons: Leg room. New planes.
Pros: I had the opportunity to sit in the co-pilots seat! What an amazing experience.. Flight departed on time too.
Cons: Nothing at all..
Pros: Professional Crew and Staff
Cons: Newer planes
Pros: Pilot did a great job, flight was as smooth as glass for the 7 of us passengers!
Cons: Bumpy ride. Blame it on the wind.
Pros: Super nice!
Pros: Such a small plane didn’t expect the seats to recline.
Liked the view but Boy is it warm onboard
Cons: Not much you can change on a puddle jumper
Cons: One minute into the Flight the Outside Wing Compartment Came unlatched and the Door To it was open about 9” enough that I was watching my Briefcase come close to flying off the plane. Passenger notified the Pilot and they Returned to STL to inspect the Compartment Latch.
Pros: Fun flight to the cape. Awesome pilot
Pros: Easy going nice
Pros: Cape Air never disappoints. A great option other than driving . Not to mention a great value
Great way to save time and money!
Pros: I flew in from Houston, TX to visit family in Sharon, VT. The closest major airports are Boston and Manchester and both are several hours away. For a few extra bucks, I can fly to Lebanon, NH thanks to Cape Air and save my family members hours and hours of driving. Very convenient. The Cape Air staff and pilots are always super friendly!
Cons: The plane can be kind of loud; it is certainly a good idea to pack hearing protection.
Pros: Quick flight. Excellent service.
Pros: Reach early
Cons: No ac but it’s ok
Pros: Considering I was a bit scared flying on a small plane my pilot was excellent. I enjoyed this flight so much. It was spectacular!
Cons: My Pre TSA Check did not apply to flight
Good service, smoke diminished the scenery
Pros: Flight from Havre to Billings was fine, from check in through security and to the flight. Smoke from CA, OR, NV fires really limited the view, but CapeAir did fine with their service
Cons: Seats are a little small, but that is to be expected in such a small plane. Other than that, the flight was great.
Pros: Excellent woman taking care of a delayed flight. Handled passenger and boarding process as well as check in beautifully and so kind and efficiently!!
Cons: The delay due to mechanical problems
Great flight over gorgeous country
Pros: Staff were great - courteous, professional and friendly. Plane was a fun experience as always.
Cons: Not Cape Air’s fault, but the smoky haze (from fires in CA, OR, NV) diminished some of the long views - vistas were not quite as beautiful as on past flights.
Pros: Smooth flight. Nice option to fly to small airport closer to home.
Pros: Got to sit next to the pilot!
Cons: Nothing, it was an absolutely breath taking flight!!
Fernando Arroyo Ferrer
Pros: All except TSA check
Cons: TSA check for domestic flys
Beware of your connection to cape air.
Cons: Connection booked too close. Missed flight, new flight delayed. Kayak booking does not leave enough time to transfer.
Pros: Friendliest flight crew, airport attendants and security agents anywhere.
Smooth - quick - efficient
Pros: Good people quick flight
Cons: I'm a big guy and it's a really small plane.
Pros: Being the co-pilot
Pros: Got a shuttle from the plane to my terminal at STL. Very convenient.
Cons: Rather loud, but I don’t think there was much the airline could do about that. Maybe earplugs.
Pros: Flight on time.
Nice smooth ride.
Very friendly pilot.
Got bumped from a christmas eve flight
Pros: Crew was pilot and helpful in explaining the situation to me.
Cons: Got bumped from a flight to make way for a pilot in training. The fact that this happened on christmas eve made it even worse. Had to wait until boarding to find out that was being bumped and was told I shouldn't have been allowed to check in.
Pros: Friendly service, helpful, comfortable flight for a small plane. Good pilot, very professional.
Cons: My only complaint is when we landed in WestChester we deplaned and had to stand in the -5F wind-chill for a good 10-15 minutes while they unloaded our bags. I don't know why they couldn't have taken us inside to wait.
Pilot to be mire friendly/cape air/ san juan- st thomas
Pros: small plane soft landing
Cons: pilote acts like army general single pilote only air vent poor in plane
Pros: The View was spectacular. The plane was a little bit too smelly.
Cons: The View was beautiful
The little airline that could!!!!
Pros: I was pleasantly surprised by everything! It was easy staff was friendly and the piolet was great! What more can be said! Planning on using Cape Air again!
Never received my checked luggage.
Cons: I asked the ground crew for a box that I had checked and was told that it would be forwarded to my next flight. It wasn't. Now cape air is telling me the only way I can get it back is to fly to San Juan and pick it up.
Left waiting with no explanation.
Cons: We were left waiting after the flight we were booked on took off full. Had to wait another 45min to have a private flight with no copilot.
Cape Air Should Hire Adults (grown-ups) to work at the Gate
Pros: The ease of changing flights.
Cons: Of the three women at the gate one was rude to everyone. The two others seemed ditzy and clueless. The announcements they made were incomprehensible to many in the passenger audience. There was substantial eye-rolling.
Pros: You see there was a terrible storm that closed the EIS Beef Island Airport. But because I booked through ya'll I was totally screwed. The individual Airlines are not permitted to rebook my ticket because you are a third party carrier. and You would not rebook because the airline could not change the flight status on the first plane from Mayaguez to San Juan - that flight was not cancelled due to the closure but because I would be stuck in San Juan for possibly 2 days with no money and no where to sleep, well you get the point. So InterCaribbean and Cape Air came to the rescue and after a 4-5 hour ordeal and having to travel to Mayaguez airport I am now rebooked.
Cons: Y'all and will never ever ever book through a third party again.
Small plane gets the job done!
Pros: Friendly & informative pilot, smooth efficient ground crew: they didn't bang up my vintage Levi's back pack...
Cons: No complaints...A+
The pilot was awesome!
Pros: My first time on a such small plane and the ride and the landing were very smooth with great views!!
Pros: Shirt flight no food, but bumpy. I almost threw up on a 25 minute flight
Pros: Hate crew diligently kept me informed of my bag connecting from my 45 minute late "on time" united flight.
Flight cancelled. Missed connecting flight.
Pros: Still Stuck in Nantucket. Cape Air cancelled my flight and then didn't put me in another. I'm still stuck in Nantucket.
Pros: The flight itself was nice
Cons: Being delayed and the process of dealing with the delays was a real headache
Delayed which caused missed connection
Pros: I sat in the copilot seat since plane was so small.
Cons: Delayed so I missed my connection in Boston. I ran to catch it but the door was closed and they wouldn't let me on, even though plan was still sitting at the gate. I had 8 min to spare.
Pros: Ride was smooth.
Cons: No information nor staff at counter, so one was uncertain when flight would depart.
Pros: Flying over the traffic heading to Hyannis where you take the ferry to Hyannis. Experienced pilot who told us the stewardess would be passing out food after we were airborne. Good sense of humor in a 9 passenger plane.
Pros: Got me to Boston, eventually, safely. Nice view from low altitude. Plane provides for an intimate experience with pilot and fellow passengers
Cons: 2.5 hour delay with no information or confusing information about departure prospects.
Pros: I love the small planes and the overall friendliness of the pilot and the other employees - reservationists, ground crew, and others in the terminal.
Once I landed in Nantucket, I had a 1 1/2 hour layover to Hyannis. When I went to check in with the reservationist, she asked if I wanted to get to Hyannis faster or if I had business on the island. I said I would like to get to Hyannis as quickly as I could, so she put me on the next flight which left within 15 minutes. After a long flight from LA to Boston, then to Nantucket, and then to Hyannis, it was nice to get home earlier than expected.
I live on the Cape, and I love that I can fly into Hyannis. Then I only have a 25 minute ride home.
Cons: No complaints