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Pleasantly surprised

Pros: Everything went smoothly. They offered a complimentary snack and had an on time flight. Would fly again.

Cons: The airline didn't offer online check in from out flight from Athens to Sofia, but that seemed to be because of travel outside of the schengen zone.

Partner Companies

Pros: We wish companies who share would advertise who they are partners with & that the other companies have your information when using their airline. We finally found the representative to Air Belin to check us in at the Frankfurt Airport to find out we will be flying with Balkan Airline at another terminal. The same thing happened on the way back. Luckily we arrived at the airport early both times to make sure we were flying. But getting information from one airline to another is hard when your booking # & flight number is different for each airline, & when you call the airline they tell you to go to the airport as they cannot help you over the phone. The flight was find but to board is another.

Excellent flight

Pros: - on time (even earlier) - fast and convenient boarding - nice and friendly staff

Pros: On time departure and arrival. Friendly service.