Book Budget hire cars in Richmond

• Where will I need to pick up a Budget rental car in Richmond?

  If you’ll be flying into Richmond International Airport (RIC), you’ll be happy to hear that you won’t have to go far to pick up a rental car from Budget. Budget has rental cars available right at the airport, which is located at 1 Richard E, Byrd Terminal Dr. There are also several other Budget locations in Richmond, including one location at 8231 Midlothian Turnpike and two others at 4204 West Broad Street and 7923 West Broad Street.

• Does Budget offer a customer loyalty program in Richmond?

  Yes, Budget does have a customer loyalty program that you can sign up for in Richmond or any other city with a Budget location. It’s called the “Budget Fastbreak Program,” and will provide you with expedited service when you pick up or drop off a Budget rental car. It also provides you with access to exclusive deals, and it’s completely free to sign up for the program.

• Is it hard to park a rental car from Budget in Richmond?

  On-street parking spots can be hard to come by in downtown Richmond, but you might have luck when you take the time to download the Passport Parking app. Still, a better option might be parking your rental car in one of the parking garages in the area when you book Budget car rentals in Richmond. The 7th & Marshall Garage, the 6th & Franklin Garage, and the Coliseum Garage are just a few options.

• What is the most popular car hire from Budget in Richmond?

  Small hire cars (Chrysler Pacifica or similar) are the most frequently booked hire car types from Budget in Richmond.

• How many car hire locations does Budget have in Richmond?

  Budget has 4 rental locations in Richmond. Take a look at our Budget rental location map to find the best rental cars near you.

• Does Budget have a car hire location at the airport: Byrd Intl airport (RIC)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Byrd Intl airport (RIC)?

  Yes

Reviews for Budget in Richmond

Recent reviews

Traveller rating

Wonderful

14

Very Good

9

Good

0

Okay

7

Fair

0

Mediocre

0

Poor

30

2.0

15+ people in line, only one agent. Stood in line for 20 min, line did not move, the guy spent the whole time helping 1 person. My math said I would have been in line 5 hours. Took an Uber to ORF, was home in bed before I would have gotten my car.Reviewed 13 Aug 2026

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8.0

The folks in the Richmond office were fine. However, due to a delayed flight, I had to change my car pick-up to Roanoke, which I did over the phone with Budget. The agent I spoke to did not indicate that there would be any problem with this, but when I arrived at the Roanoke Budget desk there was a sign saying “we cannot honor same-day reservations”, and they did not have a car for me. The Roanoke Budget agent was unhelpful and unsympathetic, and I was not able to reach a representative over the phone. I eventually had to rent a car from Hertz. Budget should not allow reservations to be made if they cannot be kept. I was extremely dissatisfied with this.Reviewed 29 Jul 2026

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6.0

I had a car reserved for July 3rd. My flight was changed and budget said I didn't need to change the pick up time bc they hold the car for 24hrs. But when I arrived they had closed for the day more than 3 hours early!! and I was staying over an hour from the airport. I had to call a ride and go back and get the car the next day. They said they were out of cars and had to put me through with avis and I didn't even get the vehicle I had reserved....they only had a smaller vehicle which really effected our transportation on the trip. Needless to say not impressed.Reviewed 11 Jul 2026

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6.0

Everything was satisfactory except for not getting the vehicle that was reserved online.Reviewed 11 Jul 2026

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2.0

Had to wait for car at pickup. Car was not clean.Reviewed 10 Jul 2026

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2.0

Horrible wait for pickup. Hours. Dropoff equally bad since they wrote the wrong mileage. Made me wait in line at counter. Never again Budget.Reviewed 21 Jun 2026

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8.0

Car was clean. New actually. Tank was full. Checkout and checkin went smoothly.Reviewed 25 May 2026

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6.0

This was the worst experience I’ve had with Budget ever, at any location. 1. It was very important that I have a large SUV and they did not have the size of vehicle I requested available. 2. I was passed back and forth between an employee and a manager with little communication as to why. It was very confusing and time-consuming. 3. Although I’ve been a long time Budget customer, my information was re-input into the computer (taking even more time) . I’m also a FastPass member. 4. It sounds like there’s a disconnect between customer reservations and car availability at locations. THERE SHOULDN’T BE.Reviewed 15 May 2026

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6.0

I’ve never rented from Budget before, and as a business traveler, I was a bit disappointed. I rented a mid to small sized SUV, and was given a Ford Bronco Sport. The vehicle had some slight wear and tear as it had almost 56,000 miles on it and it was not very clean. I did not notice the dirty dash until I drove out of the rental garage. I would think a car with that high of mileage would not still be in service but apparently they must not have any lower mileage vehicles, or they are reserved for Budget rental car regulars. This rental certainly did not win me over. Needless to say, not sure if I might rent from Budget or refer them to anyone, anytime soon. Please do better next time.Reviewed 30 Apr 2026

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4.0

They didn’t enough have cars …. We took a lesser car just to get out of thereReviewed 29 Apr 2026

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2.0

First off I scheduled my intermediate SUV for 12 noon which was when my flight was coming into Richmond Airport , upon arrival to Budget counter there was no vehicles available at the time that was requested, we had to wait 2 hours and did not get a SUV instead we got a Small Toyota Corolla which had a strong odor of marijuana but took it anyways as we had a wedding to attend. Was told by the manager a 20 something young gentleman that because of our wait we could bring the car back without filling up with gas , we were charged over $80 to fill up the vehicle even after manager said he would put a note in the computer. Talked to customer no service for a hour with a call center overseas and tried to get a US based customer service which I would assume now that they do not have one . Customer service said they would give me back $40 for my inconvenience, really that was an insult . I am not happy with Budget rental car whatsoeverReviewed 13 Apr 2026

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2.0

Customer service was abysmal. They ran a soft credit check without telling me and were very rudeReviewed 25 Mar 2026

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