Traveller reviews
Overall rating
0.0
Poor
Based on 0 reviews
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Avianca Brasil traveller reviews
Pros
"Crew was friendly and helpful."
(in 16 reviews)
"Airplane was clean and New"
(in 3 reviews)
"Good service for the price."
(in 8 reviews)
Cons
"And flight left on time."
(in 5 reviews)
"Refund for our cancelled flight"
(in 31 reviews)
"Refund for our cancelled flight"
(in 32 reviews)
Recent reviews
Traveller rating
70
24
13
31
1
Find reviews that mention:
great flight
late flight
food was very good
crew was great
service and good
entertainment not working
sandwich they served
check airport
new airplane
slightly delayed
good flight
horrible customer service
multiple times
hours late
clean and new
bags went
major inconvenience
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0.0
Cons: Refund for our cancelled flight
review from
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9.6
Pros: Crew was friendly and helpful
Cons: Nothing to complain about, and I am one who tends to complain when the opportunity truly presents itself. I have moved over to Avianca as my primary airline in Brazil, which amounts to 8 or 10 flights per year.review from
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9.6
Pros: They are, so far, great in terms of friendliness, efficiency, and looking to my needs, whatever that tends to be. I fly a lot in many countries. Avianca has become my 'go to' airline in Brazil, even though I have many choices there.
Cons: Nothing that I can think of needs to be improved.review from
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6.0
Pros: Big and new airplane. Not usual to inside Flight. Got before time
Cons: They could offer for 2 hours flight more then just waterreview from
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2.6
Cons: Find another company. Don't go Avianca!!!
review from
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9.0
Pros: O espaço entre cadeiras, mesmo nos assentos comuns, não atrapalhava sentar, mesmo para esta estrutura de 2,06m de altura.
Cons: A comida e bebida podem melhorar. Não houve cobrança, mas o que foi entregue (bolinho e água) deixou bem a desejar em relação a outras companias.review from
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2.0
Cons: I had the worst reception in check-in I ever had in all my life. I Will never travel with Avianca anymore.
review from
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8.3
Pros: Seat space was generous, food was very good and served multiple times, good beverages, friendly crew, no delays
Cons: Boarding could be a bit faster, the plane was a bit dirty with papers and old cups they didnt clean. Baggage drop slowwww as usual.review from
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9.6
Pros: Crew was very kind and helpfull, airplane was new
Cons: beveragesreview from
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3.6
Pros: Ok seat space, standard plane, nothing major despite some turbulence.
Cons: Departed 2 hours late, changed boarding gates multiple times, didnt provide accurate rescehduling. Terrible experience at GRU. On flight they didnt provide any food or beverages.review from
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9.3
Pros: Crew was amazing
Cons: Movie selection was pretty good. Some more recent movies would be good.review from
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2.0
Pros: Flight didn’t happen. Stuck in São Paulo
Cons: Everythingreview from
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8.8
Pros: Good service for the price
review from
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8.0
Pros: Very friendly and good overal for a great price.
Cons: The food (I had beef with rice and vegetables) was just not good and I’m not a pick person in general.review from
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3.3
Cons: How can you serve breakfast on a 10 hr flight and not offer coffee or tea??
review from
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8.0
Effective boarding but not on time
Pros: Warm sandwich served with juice or soft drink
Cons: The late arrival at destinationreview from
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10.0
Excellent
Pros: On time; friendly crew, update plan (spacious) , good catering.review from
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8.3
Pros: Crew is nice, food is good, comfort and travelling kits.
Cons: Chaotic boarding in Bogota, with no priority whether business class or not. Broken luggage upon arrival after a long delivery time.review from
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7.0
Cons: Poor food swllection
review from
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7.6
Cons: Should able to provide extra food upon request. Crew should speak English well as it is a tourist destination.
review from
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2.0
Flight didn’t exist
Pros: Kayak sold me a 10am ticket (GRU - JPA) on Oct 21st 2018 that didn’t exist. Avianca Airlines flight was 9am. I got shocked when I tried to check in at the airport, and they said the check I was closed and the flight was about to take off. Later checking directly to Avianca website.
Cons: I might still search through Kayak for general search (like Skyscanner) But I will never purchase through kayak again. I will only purchase directly through the airline website.review from
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10.0
Pros: On time, efficient boarding, entertainment console.
review from
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10.0
Great
Pros: Snack was good, smooth landingreview from
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10.0
Pros: Avianca served lunch!! And flight left on time
review from
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2.0
No respect for Avianca Diamond members
Pros: Nothing
Cons: The fact that Avianca Brasil and Avianca Are to different companies and they do not respect the status of Avianca flyers. Thumbs downreview from
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8.0
Cons: Breakfast was not good
review from
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10.0
Quick flight
Pros: Very quick and on time.
Cons: Everything was Finereview from
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8.6
Great experience all together.
Pros: Airplane was clean and New.
Cons: Only 4 bathrooms 2 in each isle and one of them in the middle of the flight stop working causing long lines.review from
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8.3
Pros: That the food was served hot. The entertainment options were amazing.
Cons: The closeness of the seat. Boarded late with no announcement or notification. Although, the boarding process was pretty swift.review from
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9.3
Pros: I liked that the food was served hot. The entertainment options were amazing.
Cons: The closeness of the seats.review from
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Avianca Brasil contact information
- O6 IATA code
- 0800 286 6543 Call
- avianca.com.br Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.