Book Alamo hire cars in Philadelphia

Reviews for Alamo in Philadelphia

Recent reviews

Traveller rating

Wonderful

11

Very Good

2

Good

0

Okay

0

Fair

0

Mediocre

0

Poor

4

10.0

Perfect Rental Experience. We love Alamo!Reviewed 13 Apr 2024

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2.0

Terrible transparency on the toll pass payment schemeReviewed 2 Apr 2024

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10.0

Fast and friendly service.Reviewed 1 Apr 2024

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10.0

Really great customer service as I had to make several changes to my reservation last second.Reviewed 23 Jan 2024

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2.0

I decided to upgrade and I had to pay an additional $119 to I paid $90 to Kayak. In the future, I will not use Kayak site.Reviewed 9 Jan 2024

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10.0

Absolutely flawless pick-up and drop-off!Reviewed 23 Oct 2023

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10.0

Pros:Staff was outstanding at dropoffCons:Nothing. Everything was greatReviewed 31 May 2021

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6.0

Pros:There was nothing over and above what was reasonably expected of such a transaction.Cons:I requested to extend the rental period, however, the customer "service" person stated the rate for the days during the extension was twice the rate I had for the initial rental. He could do absolutely zero, nothing, utterly not empowered as a frontline customer facing representative to even attempt to make it feasible for me let alone achieve "customer delight." When ending the call the representative asked if he could do anything else for me, I responded, "No, your competitor is going to." The representative had no response other than to read the script on his screen and say, "Thank you, have a nice day." A bot has more decision making power and understanding. I went to an Alamo competitor, rented for an extended period of time and started a corporate account with that competitor. And that's how easy it is to loose the lifetime value of a customer. You can do better.Reviewed 12 Apr 2021

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2.0

Pros:Staff was friendlyCons:Having a vehicle when arriving Having a vehicle that works Doing oil change instead of having client deal with the light and consistent warning signal Change windshield wiper so i dont have too!!Reviewed 17 Feb 2021

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8.0

Pros:drop off easy, nice staffCons:very expensiveReviewed 21 Dec 2020

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2.0

Cons:Staff was rude when I questioned 50% increase in price versus quote from Kayak.Reviewed 30 Nov 2020

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8.8

Pros:I loved picking out our car and the fast drop off and shuttle.Cons:Arriving only one person was working to get people to cars, which caused a bottleneck, despite that one person being great!Reviewed 21 Oct 2020

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More

• What is the most popular car hire from Alamo in Philadelphia?

  Economy (Chevrolet Spark or similar) is the most frequently booked car hire type from Alamo in Philadelphia.

• How many car hire locations does Alamo have in Philadelphia?

  Alamo has 2 hire locations in Philadelphia. Take a look at our Alamo hire location map to find the best car hire near you.

• Does Alamo have a car hire location at the airport: Philadelphia airport (PHL)?

  Yes

• Does Alamo offer shuttle or airport pick-up services from Philadelphia airport (PHL)?

  Yes