|Top route||Kolkata Netaji S. Chandra to New Delhi Indira Gandhi Intl|
|Top airport||New Delhi Indira Gandhi Intl|
No entertainment systems broken trays tables.
The aero plane are old with little maintenance. The entertainment systems never work broken trays . Customer service is equal to none
Worst experience and crew was rude
Need to improve food items .Delivered very less variety of food.
shake. Word that it was a no standard BAD flight No entertainment. Personalised TV on a flight of 16 hours was not working for any of the passengers Food was spicy Toilets were not equipped and very unclean Crew was argumentative No variety of snacks . Any snack was only PEANUTS. Reading material was one magazine of India today. The boarding help on to the flight was decent and worth a mention.
If we need water or pen for writing air housers don’t care
Poor air India service Next time no flight
Staff made the best of a terrible situation….. old plane, entertainment system not working at all, poor quality food and unsanitary bathrooms !!!! This flight passengers should , at the very least, be reimbursed for the lack of basic amenities !!
Service was good. Little more organized
Everything was perfect except options for entertainment
Planes need to be refurbished… aging seats and entertainment systems
It’s just Best
I only like the fact it’s non stop flight from jfk to delhi otherwise everything was a nightmare. My seat was broken, tray table was broken and arm rest was broken an the worst was the tv was not working thru the entire trip.
On time, cleanliness -I like Food could be better Entertainment and seat comfort are poor
Very good service
Very good food served by Air Inia
Seats broken. Entertainment system not working.
Very old aircraft. Several seats had broken handles. Media system did not work for several people. I really hope they upgrade to new aircrafts soon or else they'll be losing a lot of customers.
The plane is broken patchwork visible flying bullock cart. The seats are so hard and not ergonomic. You get neck and back pain after sitting for sometime. The headrest doesn’t bend on sides for side support. Remote doesn’t work and reading light was on for many seat rows and the crew couldn’t fix the issue and they ended up pasting paper stickers. Haha. Seats are wobbly and generally not maintained well. I’m surprised that the aviation ministry and Boeing is allowing this plane to carry people for a 15 hour long haul journey.
Entertainment unit was not working. Airline needs better equipment. Boarding was delayed and no announcements were made about the delays and reasons for the delay in boarding.
The pilot could have been better. He almost killed us yesterday.
Boarding was not on time. Food is too bad.
Will never fly air India again
It is 2hr 5 min flight and didn’t expected any entertainment.
Entertainment system didn’t work at all. Airplane interior is poorly maintained. Food was of poor quality.
best price too and food
On board Air India flights, cabin baggage should not exceed 55x35x25cm. If your hand luggage is bigger, the Air India assistance team will most likely ask you to pay extra for checked luggage.
Air India offers direct flights to 86 cities in 26 different countries. New Delhi, Kolkata, and Patna are the most popular cities covered by Air India.
Air India concentrates most of its flight operations in New Delhi.
KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Air India.
Air India bases the majority of its international operations out of its primary hub in Delhi. Flights are common throughout Asia and the Middle East, while services are also available to Europe, North America and Australia. The scheduled network spans across more than 30 countries and the United States is one of the most prevalent with 5 separate destinations. A secondary hub in Mumbai focus on domestic flights within India.
As a member of Star Alliance, Air India partners with carriers, such as Turkish Airlines, Air China, United Airlines and Lufthansa, to offer customers efficient transfer times and greater departure options. Separate codeshare agreements are in place with Hong Kong Airlines, Japan Airlines, SriLankan Airlines. Air India Express and Alliance Air act as subsidiaries, narrowing their attention towards budget-conscious regional travel within India.
Airbus and Boeing are the preferred manufactures of aircraft for the fleet. Boeing planes, such as the 787 Dreamliner, are preferred for long-distance international flights, while narrow-body Airbus airliners like the A320neo are chosen for shorter routes within Asia. A rising sun with a red background is emblazoned on the aircrafts tails, while some of the fleet have Star Alliance livery.
Passengers can choose between Economy, Executive and Business Class. Economy provides a comfortable space for budget-minded travelers, while Executive Class offers more legroom and is perfect for those traveling for business. In First Class you’ll find a cabin arrangement that ensures you either have a window seat or aisle access, with flat reclining beds. The First Class section has space for only 12 people, resulting in a private and peaceful journey.