Traveller reviews
Overall rating
5.1
Okay
Based on 7 reviews
Boarding
4.2
Comfort
5.1
Crew
5.7
Entertainment
3.9
Food
4.9
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Find cheap flights on Air India Express
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Travellers
18+
1 adult (age 18-64) selected
over 18
0 students (age over 18) selected
12-17
0 youths (age 12-17) selected
2-11
0 children (age 2-11) selected
under 2
0 seat infants (below age 2) selected
under 2
0 lap infants (below age 2) selected
Economy
Air India Express information
| IATA code | IX |
|---|---|
| Routes | 170 |
| Top route | Muscat Seeb to Thiruvananthapuram |
| Airports served | 39 |
| Top airport | Dubai Intl |
Recent reviews
Traveller rating
1
1
1
0
0
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4.0
The crew was polite. The snacks were served cold and were tasteless.
Reviewed Dec 2022review from
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7.9
Absolutely ignorant Air India personnel at the Air India counters in Cochin Airport.
Reviewed Sep 2021review from
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4.4
Cons: What a smelly plane! Clean it!
Reviewed Dec 2019review from
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2.0
Pros: Poor crew service
Cons: Handling customer boarding process betterReviewed Dec 2019review from
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8.0
Cons: Good
Reviewed May 2019review from
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2.0
Late as always!
Cons: Food is disgusting, take off was terrible (not sure if was pilot or just a super old and terrible plane). They decided to go through all of our bags again as we went up stairs to board the plane. Of my hundreds of flights I have never seen something this idiotic and redundant. Completely ridiculous to open up every single passenger’s bag before allowing them to take their seat. And this happened an hour AFTER departure time, making me and half the plane miss connecting flights. Never book through them, pay the extra to save yourself the headache. They didn’t care that they made us spend an extra $1000 to rebook international flights, just a “we understand this inconveniences you” completely ridiculous.Reviewed Dec 2018review from
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7.3
Decent
Pros: Most things went smoothly. Crew was friendly.
Cons: Seats were uncomfortable.Reviewed Feb 2018review from
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2.0
Flight canceled
Pros: Absolutely horrible! The airline canceled my flight and would not refund my money. My credit card company is disputing it now. I’ll never use this airline again and recommend you do the same...
Cons: They canceled my flight and kept my money!Reviewed Oct 2017review from
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5.0
Not satisfied with the services.
Pros: I got the emergency exit door seat which I feel very comfortable. Departure on time, Arrival on early than scheduled.
Cons: First of all, The ground staff not having proper coordination at Doha Air Port. Safety induction very Poor, all demo equipment's was dirty and damaged. Another seat not really that good. Compare to other International flight this one extremely POOR. No Quality food, No Entertainment. The ONLY Flight not recommended for international travel. AIR INDIA is ok for travel.Reviewed Jul 2017review from
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4.3
Cons: not satisfactory from any angel!
Reviewed Apr 2017review from
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2.6
Pros: Nothing!
Cons: Everything!Reviewed Jul 2016review from
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6.0
Cons: Boarding wasn't comfortable
Reviewed Mar 2016review from
Air India Express FAQs
What is Air India Express' carry-on size allowance?
On board Air India Express flights, cabin baggage should not exceed 56x36x23cm. If your hand luggage is bigger, the Air India Express assistance team will most likely ask you to pay extra for checked luggage.
Where does Air India Express fly to?
Air India Express offers direct flights to 38 cities in 9 different countries. Thiruvananthapuram, Tiruchirappalli, and Kozhikode are the most popular cities covered by Air India Express.
What is Air India Express’ primary hub?
Air India Express concentrates most of its flight operations in Dubai.
How does KAYAK find such low prices on Air India Express flights?
KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Air India Express.
Flight status
Air India Express route map
Top airports served by Air India Express
- Dubai Intl Airport (DXB)
- Sharjah Airport (SHJ)
- Kozhikode Airport (CCJ)
- Kochi Airport (COK)
- Thiruvananthapuram Airport (TRV)
- Abu Dhabi Intl Airport (AUH)
- Singapore Changi Airport (SIN)
- Tiruchirappalli Civil Airport (TRZ)
- Muscat Seeb Airport (MCT)
- Mangalore Bajpe Airport (IXE)
- Doha Hamad Intl Airport (DOH)
- Lucknow Amausi Airport (LKO)
- New Delhi Indira Gandhi Intl Airport (DEL)
- Manama Bahrain Intl Airport (BAH)
- Mumbai Chhatrapati Shivaji Intl Airport (BOM)
Air India Express contact information
- IX IATA code
- +91 4424301930 Call
- airindiaexpress.in Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.