Search
Deals
Reviews
Locations
Tips
FAQs

Book Ace hire cars in Playa del Carmen

Driver's age: 26-65
Thu 20/6
Thu 27/6
Here is why travelers choose KAYAK

Save up to 40%Compare multiple travel sites with one search.

Free to useThere are no hidden charges or fees

Filter your dealsFilter by car type, brand and more. Instantly customise your results.

Book with flexibilityUse our "free cancellation" filter for maximum flexibility at no extra cost.

Ace car hire prices in Playa del Carmen

Mini
Economy
Compact
Intermediate
Standard
Full-size
Luxury
People carrier
Passenger van
SUV
Commercial
Pick-up truck

Reviews for Ace in Playa del Carmen

Pros

"The gas mileage"(in 621 reviews)
" and accommodating."(in 282 reviews)
" fast and helpful."(in 282 reviews)

Cons

"ing from here again!"(in 111 reviews)
" seats were stained"(in 33 reviews)
"Will Ace again."(in 111 reviews)
Overall rating2.0 PoorBased on 3 reviews
Cleanliness
2.0
Comfort
2.0
Overall
2.0
Pick-up/Drop-off
2.0
Value for money
2.0

Recent reviews

Traveller rating
0
0
0
0
0
0
0
2.0
Pros:No one was rude.Cons:The pick-up location could have existed.Reviewed 30 Nov 2019
review fromkayak
2.0
Pros:Nothing at allCons:Actually having the car. Instead of arriving and asking for an extra $200Reviewed 21 Nov 2019
review fromkayak
2.0
Cons:Minivan I had paid for was not available when I arrived. Rate more than doubled after insurance. Finally, the car I got was old and beat up... should have gone with Avis/Hertz; same price at the end of the day...STAY AWAYReviewed 18 Jul 2019
review fromkayak
2.0
Horrendous customer service, playing tricksPros:NothingCons:Showed up at 9 and was told there were no carsc and the local branch couldn't cancel the reservation. That we had to call ace directly, which did not route me to anyone helpful. So I couldn't cancel it. Went back 1 hours later, was told I had to wait 3 hours more for a car. By the time I got that car, it was Manual and we didn't know how to drive it. the only automatic they had was $93/ day. They ended up giving me a refund, which they say they couldn't do in the beginning. Also their lot was full of cars!Reviewed 21 Jul 2017
review fromkayak
2.0
False Andre misleading informationCons:The price advertised for my rental car was fake. When I arrived at the rental agency, I was told I needed to pay $113 more and put $2,700 as a deposit on my credit card. They also refused to refund me the money I paid on kayak. This is a complete rip off! Kayak needs to do a better job verifying prices beforehand putting it on its website.Reviewed 27 May 2017
review fromkayak
2.0
probably won't book a car on kayak againCons:The place did not exist! We wandered around for hours and asked many locals and they said the place does not exist. My husband called Ace for us and they told us where it was supposed to be. We already were on that street and walked back and forth and it wasn't there. When they connected my husband to the "local branch" it took forever for someone to answer and when someone did it wasn't Ace. What a waste of hours of my trip! Finally I had to rent last minute from another company for a really high rate. Absolute nightmare of a car rental experience.Reviewed 2 Nov 2015
review fromkayak

Where can I find Ace hire cars in Playa del Carmen?

Address

16 Bis

Hours

Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
Saturday09:00 - 17:00
Sunday09:00 - 17:00

Phone

+52 33 4170 8243

Address

Calle 10 Mza 24 LT 3

Hours

Monday07:00 - 18:00
Tuesday07:00 - 18:00
Wednesday07:00 - 18:00
Thursday07:00 - 18:00
Friday07:00 - 18:00
Saturday07:00 - 18:00
Sunday07:00 - 18:00

Phone

+52 998 886 3145

Good to know

Most popular location

Calle 10 Mza 24 LT 3

Most popular car type

Intermediate

Top tips for hiring a car from Ace in Playa del Carmen

  • Intermediate car hire from Ace in Playa del Carmen are around -31% cheaper than other car types, on average.

FAQs about hiring a car from Ace in Playa del Carmen

  • What is the most popular car hire from Ace in Playa del Carmen?

    Intermediate (Nissan X-Trail or similar) is the most frequently booked car hire type from Ace in Playa del Carmen.

  • How many car hire locations does Ace have in Playa del Carmen?

    Ace has 2 hire locations in Playa del Carmen. Take a look at our Ace hire location map to find the best car hire near you.

  • Does Ace have a car hire location at the airport: Cancun airport (CUN)?

    Yes

  • Does Ace offer shuttle or airport pick-up services from Cancun airport (CUN)?

    Yes