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Book Payless hire cars in Alajuela

Driver's age: 26-65
Tue 30/7
Tue 6/8
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Payless car hire prices in Alajuela

Economy car
Economy
M
Compact car
Compact
M
Intermediate car
Intermediate
M
Standard car
Standard
M
Full-size car
Full-size
M
Luxury car
Luxury
M
People carrier car
People carrier
M
Passenger van car
Passenger van
M
Commercial car
Commercial
M
Pick-up truck car
Pick-up truck
M

Reviews for Payless in Alajuela

Pros

" was timely and pleasant"(in 182 reviews)
" cosmetically"(in 1903 reviews)
" at pickup."(in 630 reviews)

Cons

"The car smoke"(in 169 reviews)
"Will there again."(in 229 reviews)
"Have if booked"(in 2293 reviews)
Overall rating5.3 FairBased on 71 reviews
Cleanliness
6.8
Comfort
6.3
Overall
5.3
Pick-up/Drop-off
6.4
Value for money
4.8

Recent reviews

Traveller rating
3
3
0
1
1
0
18
2.0
We had cut our trip shorter by four days and the price quoted changed very little. When I questioned this I was told because I HAD to purchase additional insurance on the car we were driving. Also, our flight left before the dealer opened so I was told I had to leave the car at the airport, but not where at the airport. There are no signs or public parking lots around the airport so I drove around asking people where to leave it at 4:00 am in the morning, but no one knew. I finally took it to Payless and parked it in the front and took an Uber back to the airport. It was a real hassle.Reviewed 12 Apr 2024
review fromkayak
8.0
Very friendly people, good car. The drop-off location took some time to open (~20 mins), so that may affect some travel plansReviewed 3 Jan 2024
review fromkayak
2.0
terrible. they have you buy additional insurance for hundreds of dollars and enormous deposit amount.Reviewed 17 Jun 2023
review fromkayak
6.0
Pros:The staff was friendlier than most car rentals I have experienced at SJO. However, the car was pretty beaten up, though it ran okay. And, they told me the car had 3/8 of a tank of gas when it was closer to 1/4, but the contract said it had 3/4. I brought it back with 5/8 and they honored what they had said about 3/8, but it still cost me extra in gas, just to be sure.Cons:This car was pretty beaten up and probably shouldn't be rented. Also, be more careful about gas levels.Reviewed 8 Apr 2021
review fromkayak
4.0
Pros:Staff was very friendlyCons:It’s a scam. The price of the rental literally ended up costing 11x the reservation price due to the “mandatory insurance”. Everyone picking up a car felt they had been ripped off. This is probably the case with all Costa Rica car rental agencies but doesn’t make it right.Reviewed 15 Feb 2021
review fromkayak
2.0
Cons:Transparency about the actual price when we arrived to the counterReviewed 12 Feb 2021
review fromkayak
4.0
Pros:Nice staff at check-in and drop off.Cons:Charged me a full extra day for being 4 hours late (picked up car as almost noon - dropped up at 4). Told him, okay, I will just take the car and come back tomorrow - but the rate would be higher, even though they charged me $50 dollars for 'another day' for being 4 hours late. The car, USB nor AUX worked, guy just said 'sorry about that'. Also, I was shocked, when I waived the insurance, due my credit card covering, the deposit was $3,000. Never, have I had such a high deposit taken for a rental car. If I took their insurance, it would have only been $300. I went for the more 'economical' route, cheaper ends up being more expensive, always will be more expensive. First and last time I use Payless.... I will stick to Hertz/National/Enterprise, the big boys... Payless felt like the Sprint Airlines of Rental Cars.Reviewed 23 Dec 2020
review fromkayak
4.4
Cons:Car rate with Insurance is a RIP. Spent more on car rental than hotel for a week.Reviewed 3 Mar 2019
review fromkayak
3.2
Cons:Knowing that insurance for three weeks would cost $1,500 and that I needed letters from my insurance company and credit card company to verify insurance would have been honest. I was very unhappy to learn this at the counter after a day of traveling. Dishonest practice.Reviewed 27 Feb 2019
review fromkayak
2.0
Had a break failurePros:NothingCons:Paid $800+ for 5 days, but when I stated the riding, the ride was really bad. Still choose to use it for 5 days. During 5th day driving down from Irazu Volcano, the break failed suddenly.. Holding the hand break and pressing break pedal didn't stop the car. To avoid life threatening accident, I had to hit a post to stop the car. Still wife is suffering with pain. When I called Payless to report the incident, amazed to know that no question about if the passengers are ok.. After 2:45 hours got a replacement car, with dirty smell from the rear side. After reaching the payless rental place to return the call, when I explained these incidents, their reaction was the worst, it's almost like who cares if the break failed or the replacement call smelled.. Will find out the options to take action. Don't rent from Payless if you are going to Costa Rica.Reviewed 30 Dec 2018
review fromkayak
6.0
Pros:Good customer service.Cons:Windshield wipers were useless. Interior light was broken. Had to lock and unlock car with the key ie the key buttons were broken or battery was dead.Reviewed 7 Dec 2017
review fromkayak
6.0
Bait and SwitchPros:Availability of vehicles on hand and excellent customer service.Cons:The cost that was presented during the online booking process did not remotely come close to the actual cost during the car rental pickup. I ended up paying close to $1,000 overall. Also, I paid for full coverage for car insurance online as part of the online booking process so it can be ready upon pickup. But Payless did not honor the online car insurance purchase and therefore in order to finalize the car rental transaction with Payless I had to purchase their car insurance. Although Payless provided great service and had excellent cars for rent I did not appreciate the blatant disparities in cost and having to purchase 2 full coverage car insurances. I don't see myself renting from Payless again.Reviewed 27 Jun 2017
review fromkayak

Other suppliers in Alajuela scored

Where can I find Payless hire cars in Alajuela?

Address

Juan Santa Maria Intl Apo

Hours

Monday06:00 - 23:00
Tuesday06:00 - 23:00
Wednesday06:00 - 23:00
Thursday06:00 - 23:00
Friday06:00 - 23:00
Saturday06:00 - 23:00
Sunday06:00 - 23:00

Phone

+506 2430 4647

Good to know

Most popular location

Juan Santa Maria Intl Apo

Most popular car type

Economy

Top tips for hiring a car from Payless in Alajuela

  • Economy car hire from Payless in Alajuela are around -13% cheaper than other car types, on average.

FAQs about hiring a car from Payless in Alajuela

  • What is the most popular car hire from Payless in Alajuela?

    Economy (Chevrolet Spark or similar) is the most frequently booked car hire type from Payless in Alajuela.

  • How many car hire locations does Payless have in Alajuela?

    Payless has 1 hire location in Alajuela. Take a look at our Payless hire location map to find the best car hire near you.

  • Does Payless have a car hire location at the airport: Juan Santamaria Intl airport (SJO)?

    No (according to our data)

  • Does Payless offer shuttle or airport pick-up services from Juan Santamaria Intl airport (SJO)?

    Yes