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Car rental companies that offer shuttle or pick-up services from Jackson-Evers Intl airport to off-airport locations include Alamo, Avis, Budget, Dollar, Enterprise Rent-A-Car, Hertz, National, Payless, and Thrifty.
One location in Jackson-Evers Intl Airport
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Reviews
2.0 Poor
May 2021
Cons:
The SUV that I reserved was not available which made me later than I was expecting which basically pushed a lot of other things to be later than expected; then I was charged for another day rental although the guy at the airport said that I should not have been charged for extra day. I was not compensated at all for them not having the 7 passenger vehicle with 2 bags SUV that I reserved! Pathetic2.0 Poor
Dec 2021
Cons:
Wish they had a car ready for us since we booked a reservation. Received a call stating no cars available.5.2 Fair
Dec 2018
Pros:
Friendly and fast serviceCons:
My reservation said “Hyundai Sante Fe Sport or similar” but I received a Chevrolet Equinox. I quickly learned that the Equinox is nowhere near the quality of the Santa Fe Sport, so I felt I had been given a sub-par vehicle.10.0 Wonderful
Aug 2018
Pros:
The rental agent was very polite, even though she was running 3 desks at once. I was well taken care of, and I will use your servise again.2.0 Poor
Jul 2018
Pros:
NothingCons:
Rude and snotty4.0 Mediocre
Apr 2018
Pros:
I was charged an additional $30+ For an “upgrade” that I neither requested, nor was told about at the time of pickup. The only reason I even realize I was being charged additional amount is because I begin my charges just prior to return. When I mentioned the eronious charge upon return, the gentleman who received the car said I can go directly inside before the rental was closed out and they could resolve the issue. When I went inside they gave me a one 800 number to call and said they couldn’t help me at the counter. In the end, the one 800 number rep did fix the issue and refund the additional amount, but per the rep it will take approximately 3 to 5 business days to receive the refund to my card. I also wasted an hour of my time dealing with the counter and phone reps.Cons:
The underhanded way the counter wrapped charge me for the upgrade but never told me, or mention the additional charge to me. This is the same counter rep at that told me I had to go to the one 800 number to fix the issue.One location in Jackson-Evers Intl Airport
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8.0 Very Good
Apr 2021
Pros:
Easy pickup / dropoffCons:
Rental car companies need to get more cars!9.2 Wonderful
Dec 2019
Cons:
I had to go inside for the drop off return. I would have preferred curbside service.10.0 Wonderful
Jan 2019
Pros:
Staff was very informational and helpful.Cons:
Nothing.10.0 Wonderful
Jul 2018
Pros:
I liked the fact that the car rental was easy and affordable.Cons:
I would simply recommend to make all vehicles affordable because some family are naturally big people.2.0 Poor
Feb 2018
Cons:
Had reservation for pickup at 8pm. Got there 10 minutes after 8pm to find out they closed at 8pm. Poor communication and should not allow for reservation to be scheduled at closing time.3.2 Poor
Aug 2017
Cons:
Scheduled pick up for 8pm. They closed at 8pm and no one was able to assist me with rental. I had to cancel and order another car last minute through a different company. I had to pay more and lost 2 hours of time. Called Bridget Whiteman, the supervisor, and she recommended I wait until the next morning to pick up the car. Very poor service and would not recommend.One location in Jackson-Evers Intl Airport
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10.0 Wonderful
May 2017
Pros:
car was ready when we were ready10.0 Wonderful
Apr 2017
Pros:
Fast and efficient10.0 Wonderful
Apr 2017
Pros:
Pleasant peopleCons:
Time change was not clarified on paperwork from Central to Eastern zones.2.0 Poor
Mar 2017
Pros:
PriceCons:
Zero customer service at time of pick up2.8 Poor
Mar 2017
Cons:
The description was very misleading of the type of vehicle I would be getting, and when I got there, it was the only car left.8.0 Very Good
Mar 2017
Pros:
All was great for the rentalOne location in Jackson-Evers Intl Airport
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2.0 Poor
Oct 2023
10.0 Wonderful
Feb 2021
Cons:
No check-in outdoors. Would have made rental experience 5-star! Still overall, great experience.3.6 Poor
Dec 2019
Cons:
Staff in Jackson never answered the phone. We were getting in at 11:15PM and it said the booth closed at 11. Call all day to confirm and no one picked up. When we returned the car, we were charged double the price of what we rented it for. Horrible experience.6.8 Okay
Jun 2018
Cons:
Smoking smell in the car. Pick up and drop off was easy.7.6 Good
Apr 2018
Pros:
Speedy drop offCons:
Auto glass needed better cleaning8.8 Very Good
May 2017
Pros:
I liked the efficiency of service, the car was ready. It was a great experience. The rental process was hindered by the overly flirty associate.Cons:
The associate was unprofessional. He asked me where I was going, where I worked, make comments about my appearance. When I asked him what was his purpose, he stated it was apart of his job. I came to get a car, not to be harassed at the counter by a hormonal college student. He thought my irritation was funny. He and the female associate next to him. It was not.One location in Jackson-Evers Intl Airport
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10.0 Wonderful
Jan 2021
Pros:
The staff was awesome. Raechel but I think she used Rae was outstanding. She provided outstanding customer service.Cons:
I was charged a lot of fees in the back end and the costs was over $100 more than quoted on Kayak8.8 Very Good
Jul 2020
Pros:
yes5.6 Fair
Jun 2020
Cons:
I think the rate was a bit off the limit5.6 Fair
Dec 2019
Pros:
Rude staff.Cons:
Brand new 2019 Nissan Altima, but $38/day in Jackson, MS, is absurdly overpriced.10.0 Wonderful
Aug 2019
Pros:
The staff was friendly and eager to asist.6.0 Okay
Jun 2019
Pros:
Staff at pickup and drop off were friendly and quickCons:
The car was reeking of cigarette smell which did not go away even at the time of return.One location in Jackson-Evers Intl Airport
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5.2 Fair
Aug 2019
Cons:
The associate at the Jackson Hertz was very unhelpful and discourteous. I reserved a mid-size SUV and on the reservation it said, “Jeep Cherokee, Ford Escape, Toyota Rav-4, or similar model.” However, the associate would not let me rent a Jeep Cherokee without paying for an upgrade.8.0 Very Good
Aug 2019
Pros:
It was fine.Cons:
The car not smelling like cigarettes Would have been great. I think smokers can’t read signs on windshields.8.4 Very Good
Feb 2019
Pros:
nice clean car, easy to pickup and easy to returnCons:
my flight was delayed and I arrived about 4 hours later than expected. When I got there, they were out of cars for myself and two others. They had to go and retrieve them (not sure from where). The staff was great and kept us informed and apologized for the delay.2.0 Poor
Jul 2018
Pros:
NothingCons:
Everything . I didn’t even get my car2.0 Poor
Nov 2017
Pros:
Location was convenient to the airportCons:
I got the run-around for more than 1 hour and ultimately we had to call corporate to get a car issued. The car I ultimately got was not the car I had reserved and was not very comfortable (a very basic Toyota RAV 4 instead of a Chrysler 200). I had lost my drivers license and my state issued a paper license to be used with an older expired license and the clerk at the counter refused to accept it even though it was a state-issued license. Manager also refused, even when told that the Hertz agreement only states that the driver must present a valid license (which I did). He told my husband that if we read the internal documents from Hertz (how in the world would anyone have access to this stuff?) we'd see that paper licenses were not acceptable. 2 calls to corporate only confirmed what we knew--a paper license issued by the state was indeed valid. 90 long minutes later, a car was ultimately issued. We have never had such poor customer service from a rental car company.10.0 Wonderful
Aug 2017
Pros:
very profesional and car was clean and well equipCons:
everything was great no complainOne location in Jackson-Evers Intl Airport
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2.0 Poor
Feb 2021
Pros:
They no showed. So nothingCons:
Anything. They not only no showed they charged my credit card $50. Which doesn’t even make sense since the rental total was $110 for a single day10.0 Wonderful
Mar 2020
Cons:
There always seems to be some confusion between Kayak and the actual rental company. Better communication would rock!2.0 Poor
Jul 2023
8.0 Very Good
Oct 2022
One location in Jackson-Evers Intl Airport
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8.0 Very Good
Apr 2021
Pros:
very good7.6 Good
Oct 2020
Pros:
All staff where helpful and friendly.Cons:
Drop off add on fees were ridiculous. I understand some are pushed by the city and airport but it's financial rape of a captive audience.6.8 Okay
Dec 2020
Cons:
We were to pick up the car at 9:00 am. It took an hour for them to locate the car.10.0 Wonderful
May 2018
Pros:
The staff made sure I had a vehicle that worked for my needs and quick. The vehicle was clean and ready. ExcellentCons:
none10.0 Wonderful
May 2018
Pros:
Great experience10.0 Wonderful
Jan 2018
Pros:
upgraded vehicle for the same cost Easy in and out processOne location in Jackson-Evers Intl Airport
One location in Jackson-Evers Intl Airport
One location in Jackson-Evers Intl Airport
One location in Jackson-Evers Intl Airport
Most popular car type | Mini |
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