Car hire in Hidden Valley (Houston)
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Cheap car hire in Hidden Valley (Houston)
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Hidden Valley (Houston) car rental reviews and directory
Alamo
8.3
Very Good
345 reviewsCleanliness
8.6
Comfort
8.4
Pick-up/Drop-off
8.4
Value for money
8.2
One location in Hidden Valley
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Reviews
10.0 Wonderful
May 2021
Pros:
Pickup & drop off was relatively painless. Neither rep demonstrated a welcoming attitude. All business. Pickup rep was eating while helping the customer ahead of me at pickup.Cons:
A quick review of operating functions would have been helpful. I am a senior citizen not used to the new electronic wizardry. My wife & I spent a few minutes doing that at pickup and later again with headlight & windshield wiper settings. Picking up a vehicle and being thrust into traffic with rainy weather is not my idea of fun.10.0 Wonderful
May 2021
Pros:
Everything went very smoothly. I was shocked that I didn't stand in any lines to talk to someone.2.0 Poor
May 2021
Pros:
Nothing- see belowCons:
This was the worst rental car experience of my life. I got to the airport and was told that my reservation was cancelled with no warning! Apparently Alamo had sold out all their cars. This was a major inconvenience for me, as I ultimately had to spend $270 getting to and from my destination, instead of the $120 I had paid. If I had also known this before arriving I could have also tried making different arrangements, but also found out that everyone else was sold out by the time I got there too. This was a massive inconvenience and I will never use Alamo again, and it made me seriously question my use of Kayak as well10.0 Wonderful
Apr 2021
Pros:
Everything was easy & convenient10.0 Wonderful
Mar 2021
Cons:
There was a long wait at pick up. But everything else was great!2.0 Poor
Jan 2021
Pros:
you gave me a choice of car modelCons:
We were deceived we arrived and the car that we ordered it was not there and they tried to give us a very dirty and scratched car when we asked to replace it with another one we were told that this is the only pickup that is where we lost half an hour of time to cancel the order and change the company that provides rental cars, fortunately, the other company was in the same airport room but our experience showed that this is very not professional and looks like a customer's deception.Enterprise
7.5
Good
118 reviewsCleanliness
7.7
Comfort
7.7
Pick-up/Drop-off
7.6
Value for money
7.1
4 locations in Hidden Valley
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Reviews
4.0 Mediocre
Apr 2021
Pros:
The pick-up and drop-off was a smooth as I could imagine. Especially when looking around at how the other providers were operating.Cons:
I got swindled by the associate checking me in. When choosing refuel options, I was shown a price per gallon that I would pay for them to fill up the tank. They "forgot" to mention that I would be charged for a full tank of gas at that price, regardless of amount of fuel used. Definitely tainted the image I previously had of Enterprise.6.0 Okay
Apr 2021
Pros:
The car felt very cleanCons:
Almost an hour for pick-up. Same car category as Hertz, much lower quality.8.0 Very Good
Mar 2021
Pros:
Need to let someone know about the deposit and what is needed for this 😩Cons:
BOOKING TOO MANY PEOPLE10.0 Wonderful
Mar 2021
Pros:
Excellent rideCons:
Nothing6.0 Okay
Mar 2021
Pros:
They did call to let me know there were no cars availableCons:
Need to update inventory so people would know ahead of time about availability10.0 Wonderful
Dec 2020
Pros:
Staff was friendly and helpful. Quick and easy rental. Good price. Decent car.Cons:
The aux hookup system was out dated and we were unable to load the map from phone to car screen.That was irritating and unheard of these daysBudget
7.2
Good
186 reviewsCleanliness
7.5
Comfort
7.7
Pick-up/Drop-off
7.4
Value for money
6.9
3 locations in Hidden Valley
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8.0 Very Good
Oct 2022
3.9 Poor
Jun 2021
2.0 Poor
May 2021
Cons:
There was no staff or cars at the location. The building was closed at 3:30 pm. This is the second time I've booked through Priceline that this has happened.8.0 Very Good
May 2021
Pros:
Staff were very personable8.0 Very Good
Mar 2021
Pros:
The friendly staff.Cons:
The total I was quoted as a total pay was larger when I dropped off the vehicle,8.0 Very Good
Feb 2021
Cons:
Wanted low powered sedan, got Ford Mustang, not ideal for winter weather. Otherwise excellent experienceHertz
7.1
Good
198 reviewsCleanliness
7.8
Comfort
7.5
Pick-up/Drop-off
6.9
Value for money
6.8
2 locations in Hidden Valley
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Reviews
2.0 Poor
Nov 2022
4.0 Mediocre
Oct 2022
10.0 Wonderful
Oct 2021
10.0 Wonderful
May 2021
Pros:
Friendly staff with easy drop off.Cons:
Pick up was a little tough. Hertz IAH only had 2 exit lanes open causing a major traffic jam at their only rental car exit.10.0 Wonderful
May 2021
Cons:
Pick up is not clearly marked for individuals who are not using shuttle to rental area.4.0 Mediocre
May 2021
Cons:
Had to wait over an hour to pick up the car. Provide adequate staffing for the number of expected customers.Payless
6.7
Okay
114 reviewsCleanliness
7.2
Comfort
7.3
Pick-up/Drop-off
6.7
Value for money
6.8
One location in Hidden Valley
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8.0 Very Good
May 2021
Pros:
Staff was informative and helpful6.0 Okay
May 2021
Cons:
The check-out process took almost 2 hours. There was a line a mile long and only 3 people working the counter while 3-4 others twiddled their thumbs in preferred area.2.0 Poor
Apr 2021
Cons:
The people were just plain rude and didn't do anything to help my situation solid stranded at the airport4.0 Mediocre
Apr 2021
Pros:
The rate was very competitive. That is about all.Cons:
The Payless counter was closed at the IAH rental car center and they were directing Payless customers to the AVIS desk (This, mind you, was the Thursday before the Easter holiday). It took 45 minutes to an hour to get to a customer service rep. Then, they were out of the size car we ordered so they upgraded us to a small SUV. Which we thought would be good until we got in and it smelled like cigarette smoke. Not a great experience.6.8 Okay
Nov 2020
Pros:
The staff wasn’t that friendly. Got another customer and our car mixed up. Gave both of us the same car.Cons:
The staff could be friendlier. I saw her interact differently with different customers.2.0 Poor
Aug 2020
Cons:
No one was there with no advanced warning. Sign pointed to Budget. No one was there, so we went to Avis where the woman hated her jobs she literally did not smile one time. When we had questions, she just pointed to signs.Advantage
6.5
Okay
149 reviewsCleanliness
6.7
Comfort
6.6
Pick-up/Drop-off
6.5
Value for money
6.3
One location in Hidden Valley
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9.2 Wonderful
Jan 2020
Cons:
It was a completely positive experience.3.6 Poor
Nov 2019
Pros:
Drop offCons:
Agent hid fees even though I declined. Car smelled like smoke.10.0 Wonderful
Jun 2019
Pros:
Dropped off was easyCons:
Nothing8.8 Very Good
May 2019
Pros:
Staff was great and car was what I asked for - both clean and comfortable.Cons:
The add on for tolls was extreme and ridiculous - there has to be a better way.3.6 Poor
Apr 2019
Pros:
NothingCons:
Please refund my money7.2 Good
Apr 2019
Pros:
New carCons:
Wait time getting my carDollar
5.6
Fair
402 reviewsCleanliness
6.7
Comfort
6.5
Pick-up/Drop-off
5.6
Value for money
5.6
2 locations in Hidden Valley
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Reviews
6.0 Okay
May 2021
Pros:
Drop off in early hours was easy. Staff were nice.Cons:
Waited 45 minutes to pick up car despite reservation. After picking up car, the car was not in fully working shape (left front headlight not working, electronic back hatch on SUV not working, battery charge low).4.0 Mediocre
May 2021
Cons:
MORE STAFF! LINE IS RIDICULOUSLY LONG! Shouldn't have to wait hours when you have a Reservation!4.0 Mediocre
May 2021
Pros:
Horrible smoking smell! My kids threw up twice in the first hour.Cons:
Clean the cars better. Don't rent smoking cars to non smokers or families with young children!2.0 Poor
May 2021
Cons:
I would have appreciated a credit due to a flight cancellation8.0 Very Good
May 2021
Cons:
Me able to choose which suv I took because he initially offered me that option then withdrew it, telling me to tae specific car.. the car smelled like a sweaty old man honestly2.0 Poor
May 2021
Pros:
Honestly, I can’t think of anything that I likedCons:
The terms and conditionsThrifty
5.3
Fair
211 reviewsCleanliness
6.3
Comfort
5.9
Pick-up/Drop-off
5.4
Value for money
5.3
2 locations in Hidden Valley
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4.0 Mediocre
May 2021
Pros:
The drop off was easyCons:
Line was too long, need more staff, over charged me2.0 Poor
May 2021
Pros:
Honestly nothingCons:
Everything, start with your customer service and go from there4.0 Mediocre
May 2021
Cons:
Car had mechanical issues2.0 Poor
May 2021
Pros:
The car was niceCons:
The pick line was about 1.5 hours, and the ensurance was way to expensive2.0 Poor
May 2021
Pros:
The drop off was the only easy part of this whole processCons:
I stood in line for over two hours to get to the counter. The guy at the counter said that they didn’t use third party apps so he couldn’t honor the price on my reservation. When I called the next day to extend my rental one more day, the lady said that she couldn’t do anything over the phone and that I would have to go to a thrifty counter and do it there. The only thrifty counter that I found was in the airport and that was another hour and a half wait to be able to extend my rental. I will NEVER use Thrifty, Dollar or Hertz again.2.0 Poor
Apr 2021
Pros:
The car was OKCons:
We spent 4 (four!!) hours waiting for the carSixt
7.6
Good
96 reviewsCleanliness
8.1
Comfort
8.1
Pick-up/Drop-off
7.6
Value for money
7.3
One location in Hidden Valley
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8.0 Very Good
Oct 2022
10.0 Wonderful
Oct 2022
10.0 Wonderful
Sep 2022
8.0 Very Good
Aug 2022
10.0 Wonderful
Aug 2022
10.0 Wonderful
Jun 2022
Avis
6.5
Okay
58 reviewsCleanliness
6.7
Comfort
7.0
Pick-up/Drop-off
6.3
Value for money
6.4
3 locations in Hidden Valley
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8.0 Very Good
Jun 2021
Pros:
Quick processCons:
Vehicles had problems2.0 Poor
May 2021
Cons:
They could have charged me for the vehicle I reserved rather than the one they gave me because of the power outage10.0 Wonderful
May 2021
Pros:
Dekisha was fast, friendly, polite, and went above and beyond working extra. Our flight was delayed. We didn't get to the rental til 12:30am and she helped get us our reservation. People was still in line and more coming after us. Dekisha is very wonderful and much appreciated she deserves the world.Cons:
There is not many people that are truly genuine and Dekisha made everything great!6.0 Okay
May 2021
Pros:
The quality of the CAR was excelentCons:
The kind of the personnel. They are not friendly with the customer6.0 Okay
Apr 2021
Pros:
Friendly staffCons:
More cars at airport. Had to pay Uber to take us to another location to get a car8.0 Very Good
Apr 2021
Pros:
FlexibilityCons:
Dallas returns could be more friendlyNational
7.4
Good
12 reviewsCleanliness
7.7
Comfort
7.5
Pick-up/Drop-off
7.2
Value for money
7.0
One location in Hidden Valley
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5.6 Fair
Nov 2020
Pros:
pick up was a nightmare. drop off was easyCons:
the car I reserved wasn't available. the line for pick-up was 35 minutes2.0 Poor
Oct 2020
Pros:
The guy working the desk in Houston very friendly!Cons:
The guy grabbing cars was in a rush! I was suppose to have an intermediate SUV, but got a mid-size car. He pulled up and got out, moved on to next costumer. He did not even look over the car6.8 Okay
Aug 2017
Cons:
Staff are rude5.6 Fair
Nov 2016
Cons:
I had specifically booked a convertible, and it was not available when I arrived for pick up10.0 Wonderful
Mar 2022
Ace
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Hidden Valley
One location in Hidden Valley
Locations in Hidden Valley (Houston)
George Bush Intercontinental Airport (IAH), 2800 N Terminal Rd, Houston, Harris County, Texas
+1 281 209 3590
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One location in Hidden Valley
Locations in Hidden Valley (Houston)
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One location in Hidden Valley
Locations in Hidden Valley (Houston)
17330 Palmetto Pines - Suite A7
+1 281 209 3590
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One location in Hidden Valley
Locations in Hidden Valley (Houston)
George Bush Intercontinental Airport
+1 281 271 5660
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One location in Hidden Valley
Locations in Hidden Valley (Houston)
Houston Airport George Bush Intercntl. IAH
+1 281 209 3590
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One location in Hidden Valley
Locations in Hidden Valley (Houston)
George Bush Intercontinental Airport
+54 9 11 5259 9877
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One location in Hidden Valley
Locations in Hidden Valley (Houston)
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One location in Hidden Valley
Locations in Hidden Valley (Houston)
15850 John F Kennedy Blvd (Inside Of Park N Fly)
+1 269 304 5377
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One location in Hidden Valley
Locations in Hidden Valley (Houston)
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