Car hire in Downtown (Miami)
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Downtown - Miami, FL, United States
4 Feb — 11 Feb
Same drop-off
Downtown - Miami, FL, United States
Sat 4/2
Noon
Sat 11/2
Noon
Driver's age:
Cheap car hire in Downtown (Miami)
| Mini |
| Economy |
| Compact |
| Intermediate |
| Standard |
| Full-size |
| Luxury |
| People carrier |
| Passenger van |
| SUV |
| Commercial |
| Pick-up truck |
Downtown (Miami) car rental reviews and directory
Hertz
5.6
Fair
50 reviewsBest rated
Cleanliness
6.2
Comfort
5.9
Pick-up/Drop-off
5.5
Value for money
5.8
One location in Downtown
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Reviews
2.0 Poor
Nov 2022
4.0 Mediocre
Mar 2021
Pros:
Friendly accommodating staff. Great location.Cons:
Didn’t have the class of car I reserved available.10.0 Wonderful
Mar 2021
Pros:
The staff was very accommodatingCons:
Finding the location was quite difficult. Signage was quite poor.2.0 Poor
Feb 2021
Cons:
Not waiting an hour in the waiting room for my rental. Service was slow only one person working. Car broke down and it took us three days to get a new one after sitting on hold for 2 hours trying to get it corrected. Will never rent from them again8.0 Very Good
Oct 2020
Pros:
Pickup/dropoff was both quick and easy. Car given was a great one.Cons:
Car may have been sanitized (it did have the unripped seal on car door for verified sanitation) but was not cleaned properly in the inside of car. Found food crumbs and leftover chips in between seats throughout the car from previous customer I assume, so this made me think the car was not actually cleaned.2.0 Poor
Sep 2020
Pros:
NoCons:
Handle the mistake in the reservationBudget
5.1
Fair
71 reviewsCleanliness
5.2
Comfort
5.3
Pick-up/Drop-off
4.9
Value for money
5.2
One location in Downtown
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Reviews
2.0 Poor
Oct 2022
2.0 Poor
May 2021
Pros:
They didn’t have the car2.0 Poor
May 2021
Pros:
The drop off and exchange of cars was very easy and the airport budget people were great!Cons:
When I booked I stated I wanted the Miami Airport Budget. I did not know the address, they set up the rental in downtown Miami. The car was disgustingly dirty inside and out, it smelled, and had stained seats. The car had 30K miles on it and looked to be about 5 years old. Thank fully the airport Budget people exchanged the crappy Camaro convertible for a much nicer Mustang convertible. The downtown Miami associate did not tell us what time they closed or made any mention of it. They close at 6pm on Mondays and the place was locked up at 5:50 and no one was around. We then had to return the car to the airport. The downtown Miami office is in a terrible neighborhood that was also dirty and I felt very unsafe. So airport budget people were great! The downtown office should be closed, and the building torn down. I have rented more than 30 vehicles in my life for work and this was by far the most stressful situation I have ever had renting a car.2.0 Poor
Apr 2021
Pros:
Nothing you guys left me with no car and the manager was nasty and kicked me out of the store.!!!!Cons:
Everything... I ended up paying 440 for another car with another car company. I am expecting reimbursement. I already have a case opened and I sent my invoice with the other car place2.0 Poor
Apr 2021
Pros:
Not much positive to say about the experience.Cons:
No one would answer the phone at the location. After reading several bad experiences we cancelled our reservation as there was no guarantee a car would be available for us.6.0 Okay
Apr 2021
Cons:
I got the car with 5/8 of a tank of gas and returned it with slightly more than 5/8. Yet they managed to charge me for not returning a full tank. It took 30 min on the phone to get my $51 refund. 30 min of my time and aggravation to do what should have been done the first time. Their incompetency at a simple drop-off process was a huge failure. The rest of the rental was good but this gas issue dampened the whole thing. I’m annoyed and would try to not book with budget moving forward.Enterprise
6.7
Okay
18 reviewsCleanliness
7.1
Comfort
7.3
Pick-up/Drop-off
6.2
Value for money
6.4
One location in Downtown
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6.4 Okay
Jun 2020
Cons:
staff during drop-off were rude and unhelpful, including the manager who did not offer any assistance at all, she just sat there with nothing to say....6.8 Okay
May 2020
Cons:
They didn’t take my reservation and I lost my money, I had to pay everything again3.6 Poor
May 2020
Cons:
I booked my car online you failed to tell me the location I was picking up at was closed due to the pandemic. I had to go across town to another enterprises where I was charged MORE for my rental.2.0 Poor
Aug 2019
Cons:
This was the worst rental experience of my life, by far. I reserved a full size car over a week in advance. When I called to confirm (an hour before my pick up time), the clerk indicated they had only small cars and it was a take it or leave it. My trip was delayed 3+ hours.10.0 Wonderful
Jul 2019
Pros:
Staff was very friendly and helpful!! Even remembered me when I returned!Cons:
Staff at the valet in the building attached was very rude on the other hand. But the staff at enterprise made up for awful valet guys.2.0 Poor
May 2019
Pros:
NothingCons:
No cars were available even though we booked it and I called twice in advance to make sure we would have a car available. I went down to the pickup location and staff were unhelpful and rude. I found a car at Hertz and did not use this enterprise booking. Unbelievably poor job by all.Avis
5.6
Fair
13 reviewsCleanliness
6.3
Comfort
6.7
Pick-up/Drop-off
5.5
Value for money
6.1
2 locations in Downtown
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Reviews
8.0 Very Good
Oct 2022
8.0 Very Good
May 2022
2.0 Poor
Apr 2022
10.0 Wonderful
Apr 2022
2.0 Poor
Apr 2022
2.0 Poor
Apr 2022
Payless
3.0
Poor
7 reviewsCleanliness
3.0
Comfort
3.0
Pick-up/Drop-off
3.0
Value for money
3.0
One location in Downtown
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Reviews
8.0 Very Good
Dec 2019
Pros:
Staff were indifferent and efficient. Drop off was very easy.Cons:
A better price.10.0 Wonderful
Jul 2017
Pros:
Excellent Price!! Great communication No problem at all with the car2.0 Poor
Dec 2021
2.0 Poor
Jun 2021
Pros:
NothingCons:
They didn’t have a car available and refused to help with a refund. I had to call their HQ for a refund. Highly recommend using a different providerThrifty
2.0
Poor
1 reviewCleanliness
2.0
Comfort
4.0
Pick-up/Drop-off
2.0
Value for money
4.0
One location in Downtown
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Reviews
2.0 Poor
Apr 2021
Cons:
The car was not very good, we had to trade it in, getting to the rental place was quite a hassle from the airport and it closed at 4 PM as our flight arrive to 4 PM costing me another day of rental from another companyACO Rent A Car
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Downtown
Carl's
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Downtown
Clubs Car Rental
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Downtown
Kyte
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Downtown
160 travellers who rented a car in Downtown gave the car agency they used an average rating of 5.3