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Eugene car rentals
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Eugene, OR, United States
Eugene car rental information
| Pick-up location | Eugene |
|---|---|
| Rental locations | 14 |
| Airport locations | 8 |
Eugene car hire reviews and directory
Rated no. 1
Enterprise
Best rated
7.9 Good (30 reviews)
3 locations in Eugene
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Enterprise reviews
Car hire locations
Enterprise
Locations in Eugene
28801 Douglas Dr Ste 7
+1 833 827 6501
| Monday | 09:00 - 21:00 |
| Tuesday | 09:00 - 21:00 |
| Wednesday | 09:00 - 21:00 |
| Thursday | 09:00 - 21:00 |
| Friday | 09:00 - 21:00 |
| Saturday | 09:00 - 21:00 |
| Sunday | 09:00 - 21:00 |
810 W 6th Ave
+1 541 344 2020
| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
980 Garfield
+1 541 344 2020
| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
- 7.7
- 8.2
- 8.6
- 7.5
- 7.5
Recent reviews
8.0 Excellent
11 Oct 2016
Good value
Pros: Location of rental office, gas mileage of the car
Cons: Dirty Windows, lack of cruise control
8.0 Excellent
20 Oct 2016
Pros:
great price for the weekly rental
Cons: this location you have to get a cab to get to the location from the Eugene airport
10.0 Excellent
23 Oct 2016
Super easy and quick
Pros: Got a great rate and an unexpected upgrade.
10.0 Excellent
18 Mar 2017
Pros: Had to extend rental almost 2 weeks and all it took was one phone call.
2.0 Mediocre
14 Sep 2017
No cars
Pros: Nothing
Cons: Everything
5.2 Okay
25 Oct 2018
Don't trust reservation cost!
Cons: I reserved a car for a cheap price, but when I got there, the price had raised significantly. After a long discussion with the employee, he begrudgingly granted me a small discount, but it was nowhere near my original reservation price. When you make a reservation, you assume you are reserving the price too, not just the car. Don't trust the original cost estimate at all.
4.4 Okay
5 May 2019
Pros: The staff at both the airport and downtown were courteous and helpful, but the set-up of site connections is misleading and expensive.
Cons: "Off site" should come with more explanation. Typically, I would expect a free shuttle to exist from the airport to the off-site location; insted it cost as much as the 3 day car rental itself...ridiculous.
8.8 Excellent
28 May 2019
Pros: The cars were great.
Cons: We were unaware that the dealer closed at 2pm, so could not pick up our cars until the next day.
3.6 Mediocre
12 Jun 2019
Pros: airport counter lady was unhelpful and insinuated it was my fault the car was not at airport; offered no help in getting me to other Enterprise location other then "take a car or uber".
Cons: Rented car on line as we always do flying into Eugene and was informed at the desk that the car was not located at the airport; that my options were to rent there at DOUBLE the price; or rent a cab to go downtown to get a car there; no offers to help out in anyway. Wanted RAV got a Suburban - geesh
10.0 Excellent
8 Jul 2019
Pros: Customer service was great. Easy drop off.
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Hertz reviews
Car hire locations
Hertz
Locations in Eugene
2160 West 11th Ave Suite C
+1 541 686 3269
| Monday | 07:30 - 12:00 13:00 - 17:00 |
| Tuesday | 07:30 - 12:00 13:00 - 17:00 |
| Wednesday | 07:30 - 12:00 13:00 - 17:00 |
| Thursday | 07:30 - 12:00 13:00 - 17:00 |
| Friday | 07:30 - 12:00 13:00 - 17:00 |
| Saturday | 09:00 - 12:00 |
| Sunday |
28801 Douglas Dr. Suite 8
+1 541 688 9333
| Monday | 08:30 - 23:00 |
| Tuesday | 08:30 - 23:00 |
| Wednesday | 08:30 - 23:00 |
| Thursday | 08:30 - 23:00 |
| Friday | 08:30 - 23:00 |
| Saturday | 08:30 - 23:00 |
| Sunday | 08:30 - 23:00 |
- 5.7
- 6.3
- 6.4
- 5.3
- 6.1
Recent reviews
10.0 Excellent
10 Jan 2017
Great staff: flexible and accommodating
Pros: Snowy road conditions made it hard to travel in the 2WD car we rented; they allowed us to turn it in several hours late (to allow as much time as possible for the snow to melt) without additional charge.
8.0 Excellent
13 Mar 2017
Cross country trip
Pros: Price and ease of pickup also vehicle was nice.
Cons: Returning the car was a minor headache
2.0 Mediocre
10 Jul 2017
Hertz was over-booked and cancelled my reservation!
Cons: Due to high demand over the 4th of July weekend, Hertz in Eugene was cancelling any reservation that wasn't picked up within 1 hour of the reservation's "pick-up time"... Unbelievable. First time I've ever seen this happen. I had made the reservation months in advance. The reservation system won't even let you set a specific pick-up time, only the hour of the day. Just a warning to other travelers to be careful about this on high-demand holidays.
10.0 Excellent
30 Mar 2018
Pros: It was great experience
6.4 Good
24 May 2018
Pros: Once I learned how to drive the Hundai it was a fairly easy to drive.
Cons: No one showed me how to work the car. I had never driven a Hundai before and it was very different from cars I am used to. Luckily I was able to stop an employee and she showed me how various things worked.
4.4 Okay
23 Nov 2015
We Don't Have Anything Else to Offer in Your Class
Cons: Guy offered me a car with 1/4 tank of gas. I asked for a car with more gas so I din't have to go straight to the gas station, but was told they didn't have ANYTHING else. Went out to get the car and saw that my car had no hubcaps. Requested something more "together looking...like the exact same car next to it in white with hubcaps!" Note. Remember they didn't have ANYTHING else? Oh...and it had 3/4 of a tank of gas! The whole experience was lacking in proper customer service. I'm sure the guy renting to me is planning his personal exit from the business and doesn't care. No thanks, HERTZ, I'll use Enterprise and let them try to up sell me rather than deal with this flunky location.
6.0 Good
30 Jul 2016
Cons: They left us waiting for 1/2 hour to get a ride back to the airport.
9.2 Excellent
1 Apr 2017
quick and painless
Pros: Reserved online in advance and was out of there in 15 minutes with my car. It even happened to be an upgrade!
10.0 Excellent
9 May 2017
Great Rental
Pros: Friendly and helpful staff, easy process, great value.
2.0 Mediocre
12 Jun 2017
DO NOT RENT FROM HERTZ!! THEY DIDN'T HAVE A CAR FOR ME
Pros: Absolutely nothing
Cons: I made my reservation in March but when we arrived in Eugene on June 6 - they did not have a car for me leaving us stranded at the airport. They basically told us too bad - and did nothing to help us out. We couldn't even get a cab on such short notice - there was a 2 hour wait. Anyway - a random, single cab just happened to pull up and was able to get us to the dealership 20 minutes before it closed. $40 in cab fare and an additional $250 later (for the same day, emergency rental from a dealership) we had a car.
Fast forward to drop off - our flight was at 6 am and the dealership was closed which then left us stranded at the dealership unable to get to the airport. Luckily - we have very good friends who agreed to get up at 3 am to pick us up and take us to the airport. DO NOT RENT FROM THIS COMPANY. They have no problem leaving you high and dry. To be fair - they did offer a discounted voucher for our next Hertz Rental. I told them no thanks. There will not be a next Hertz Rental.
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National reviews
Car hire locations
National
Locations in Eugene
28801 Douglas Dr Ste 7
+1 833 827 6506
| Monday | 09:00 - 21:00 |
| Tuesday | 09:00 - 21:00 |
| Wednesday | 09:00 - 21:00 |
| Thursday | 09:00 - 21:00 |
| Friday | 09:00 - 21:00 |
| Saturday | 09:00 - 21:00 |
| Sunday | 09:00 - 21:00 |
All National reviews
National reviews in Eugene
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Alamo reviews
Car hire locations
Alamo
Locations in Eugene
28801 Douglas Dr Ste 7
+1 833 827 6504
| Monday | 09:00 - 21:00 |
| Tuesday | 09:00 - 21:00 |
| Wednesday | 09:00 - 21:00 |
| Thursday | 09:00 - 21:00 |
| Friday | 09:00 - 21:00 |
| Saturday | 09:00 - 21:00 |
| Sunday | 09:00 - 21:00 |
- 8.1
- 9.1
- 8.7
- 7.7
- 8.4
Recent reviews
6.4 Good
27 Apr 2017
Pros: Nice little car, fairly reasonable price
Cons: The communication with the people who worked there was atrocious. They told me the wrong date and time to bring the car back (but listed the correct time on the contract), misquoted me the price for towing insurance, would not answer the phone when I called to make a change to my rental, did not record the change I had made by phone, and tried to charge me twice for everything. I don't usually write negative reviews but this service merits one.
6.0 Good
12 Jan 2019
Eugene office needs some customer service training
Pros: The car was fairly new, easy to access, the drop off facility at the Portland Airport was awesome
Cons: The counter rep at the Eugene office wa rude, incorrect on several issues and made hiring the car difficult. She seemed to not be able to stand up ever, but sat there ordering me around from the back of her computer screen.
The car smelled of smoke and we are non-smokers
9.6 Excellent
18 Oct 2019
Pros: Yes everyone was great friendly and smiling and very helpful
Cons: Nothing in my opinion everything was perfect.
9.6 Excellent
11 Dec 2019
Pros: The staff was very friendly, fast and helpful
Cons: People had parked their cars along the side of the parking lot making it tricky to maneuver around them. Not your fault but maybe some no parking signs along the sides of your lot
8.8 Excellent
22 Nov 2016
Pros: Great price and great vehicle! Easy return. Appreciate the pre-checkin to make rental easier and faster.
Cons: Customer service was mediocre. Not rude but not friendly.
10.0 Excellent
27 Feb 2017
Pros: I thought the Hyundai Accent was roomy for its size and
I was able to get 35 miles per gallon. I wasn't expecting
much from the Hyundai but it was actually quite fun
to to drive. Power was fairly good for a small engine
car. Picking up and dropping the car off with Alamo was
very easy at the Eugene Airport. We were in a rainforest
in Oregon and the tires were good, never felt any slippage.
Thank you Alamo keep up the good work
10.0 Excellent
13 Mar 2017
great trip
Pros: The car wasn't ready when I got there, but the customer service representative was excellent, and made it up to me. I am quite happy with how things worked out.
9.6 Excellent
2 Jun 2017
Pros: Well when I arrived my small car was not ready so they up graded me to a small SUV. Awesome!!
Cons: That I had to return it in 24 hours!!
8.8 Excellent
28 Aug 2017
Pros: Great car, clean, easy pickup and return.
Cons: Price was steep as rates were jacked up even though it was after the eclipse.
6.0 Good
28 Sep 2017
Very hard sell on unnecessary additions
Cons: Bad customer service. Very hard sell on unnecessary additions when I picked up the car. Verged on untruthfulness. I won't rent from Alamo again.
Parking area unlit making finding the car very difficult on a rainy dark night.
Incorrect color of car on paperwork making pickup unnecessarily confusing. I called to have it corrected but never received a callback.
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Budget reviews
Car hire locations
Budget
Locations in Eugene
1515 Highway 99 North
+1 541 461 3741
| Monday | 09:00 - 17:00 |
| Tuesday | 09:00 - 17:00 |
| Wednesday | 09:00 - 17:00 |
| Thursday | 09:00 - 17:00 |
| Friday | 09:00 - 17:00 |
| Saturday | |
| Sunday |
28801 Douglas Drive, Suite 6
+1 541 463 0422
| Monday | 00:00 - 00:30 09:00 - 23:59 |
| Tuesday | 00:00 - 00:30 09:00 - 23:59 |
| Wednesday | 00:00 - 00:30 09:00 - 23:59 |
| Thursday | 00:00 - 00:30 09:00 - 23:59 |
| Friday | 00:00 - 00:30 09:00 - 23:59 |
| Saturday | 00:00 - 00:30 09:00 - 23:59 |
| Sunday | 00:00 - 00:30 09:00 - 23:59 |
- 7.1
- 6.4
- 6.0
- 7.1
- 7.6
Recent reviews
2.0 Mediocre
25 Jun 2019
Pros: Horrible customer service. Nothing to like.
Cons: Reserved and received a confirmation number. Paid an uber to get us to the pickup location only to have a very rude young lady say they dont honor reservations made in the last 24 hours. Completely bad attitude, unapologetic for our wasted time and money and no real explanation given for any of it.
6.0 Good
29 Aug 2016
Nice folks - car stank
Pros: friendly people helped us check in/out
Cons: The car smelled like a urinal cake - some sort of artificial fruity stuff. IT was POTENT. My clothes smelled like it! We left the windows down whenever possible.
10.0 Excellent
22 Dec 2016
Great Car, Great service!
Pros: Great Car...fast pickup. I was out the door within 5 minutes. The weather was horrible (sleet/ice) so getting in the car and out of town to head south was really important to me. The car (a Tahoe) was brand new and a great choice for this type of weather. I really loved that there was no drop fee on my one way trip to Medford. Staff at both locations were great and efficient. Highly recommend.
10.0 Excellent
31 Jan 2017
Ford
Pros: Clean, sporty. Could have used someone telling me how to open the trunk, turn on lights.
10.0 Excellent
6 Mar 2017
Easy and fast!
Pros: I walked right up, no line. They had all my paperwork.
Car was waiting in good condition. I was off the plane and in my car driving away in less than 15 mins.
It's a small airport but the service was cheerful and good.
2.0 Mediocre
11 Jun 2017
Would not take credit card/debit card
Pros: Saved myself almost 300 dollars.
Cons: The fact wife did not have a car to use while on her visit.
9.2 Excellent
16 Jun 2019
Pros: The staff was really friendly and polite
Cons: I wish I had received a larger car, since I'm tall.
2.0 Mediocre
2 May 2017
Pros: Nothing
Cons: Website kept giving an error message so after 3 times entering my credit card details, I gave up. Called the local number, no one took the call. Rented from another company.
4.0 Okay
20 Sep 2017
Management problems
Pros: We got upgraded to a kia Sorento. We really enjoyed the vehicle, very comfortable, good gas milage.
Cons: The vehicle was not on-site when we arrived; they had to go get it. The price we paid was not the price stated when we made the reservation on-line. When we pointed out the discrepancy, the agent said she would figure it out and call us after we were on our way. She did not do this at any time. The vehicle was not clean when we when it was rented to us, outside or inside. Finally, several other people were in the place when were were waiting for our vehicle; two left in quite a huff. One said that their whole trip was ruined and the other said that they did not live up to what was promised or agreed to. Someone ended up picking her up rather than in a rental.
10.0 Excellent
17 Jan 2018
Efficient & Friendly
Pros: Well prepared staff made pick-up a pleasant experience. I was in and out quickly. Drop-off and billing was equally easy and efficient. High marks!
Cons: Pick-up location was further from downtown Eugene than I liked.
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Avis reviews
Car hire locations
Avis
Locations in Eugene
1515 Highway 99 North
+1 541 868 8025
| Monday | 09:00 - 15:00 |
| Tuesday | 09:00 - 15:00 |
| Wednesday | 09:00 - 15:00 |
| Thursday | 09:00 - 15:00 |
| Friday | 09:00 - 15:00 |
| Saturday | |
| Sunday |
28801 Douglas Drive, Suite 6
+1 541 688 9054
| Monday | 00:00 - 00:30 09:00 - 23:59 |
| Tuesday | 00:00 - 00:30 09:00 - 23:59 |
| Wednesday | 00:00 - 00:30 09:00 - 23:59 |
| Thursday | 00:00 - 00:30 09:00 - 23:59 |
| Friday | 00:00 - 00:30 09:00 - 23:59 |
| Saturday | 00:00 - 00:30 09:00 - 23:59 |
| Sunday | 00:00 - 00:30 09:00 - 23:59 |
- 6.0
- 7.8
- 7.1
- 6.4
- 5.6
Recent reviews
10.0 Excellent
17 Oct 2016
no surprises
Pros: clean car as advertised
9.6 Excellent
19 Jun 2019
Pros: Pick up and drop off were both super easy
4.8 Okay
8 Jul 2019
Cons: I will write to Avis customer service.
3.6 Mediocre
18 May 2017
Pick up location was 5 miles from airport
Cons: Thought I was renting from Avis at the airport. Found out my pickup location was 5 miles AWAY from airport. Airport location wouldn't honor pricing of other location. Extremely inconvenient - had to take a taxi to puck up my car! Won't rent from them again!
7.6 Good
9 Sep 2016
The car was great, but there was some miscommunica
Pros: The 4runner was perfect for my trip.
Cons: My rental was set to be picked up at 12pm. I had seen a 2pm option but I figured I could make it at 12. Anyways I called in to check and apparently my reservation was moved to another location that closed right at 12pm, and i wouldn't have been able to pick my car up until the next day. I had to pay an EXTRA $100 to move it to another location. Not cool.
3.6 Mediocre
13 Feb 2017
Misleading
Pros: Nothing
Cons: Price seemed like a great deal, but when you realize the facility is not at the airport and add in the cost of transport to and from the facility, ended up more than renting direct with Avis by a significant amount.
2.0 Mediocre
14 Jul 2017
What customer service.
Cons: I flew into Eugene, Or. on July 4th. Arrived at Avis counter and was informed my rental was not from the airport location. He turned away and would not help me ! I rented a taxi to the other site and found it CLOSED for the holiday. I had to use the taxi to get into town and still had no car.
8.0 Excellent
18 Jul 2017
Pros: They didn't have the size vehicle we reserved so they upgraded us to a size up for free.
Cons: When I booked the rental I put down the airport I wanted to pick up at and drop off at. When we arrived in Eugene we found out that they booked our rental off site and had to take a taxi to get our rental.
10.0 Excellent
10 Aug 2017
Eugene staff
Pros: The staff at the Eugene office were incredibly helpful and kind. They made the car rental experience a great one!
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Dollar reviews
Car hire locations
Dollar
Locations in Eugene
28801 Douglas Drive Ste 8
+1 866 434 2226
| Monday | 08:30 - 23:00 |
| Tuesday | 08:30 - 23:00 |
| Wednesday | 08:30 - 23:00 |
| Thursday | 08:30 - 23:00 |
| Friday | 08:30 - 23:00 |
| Saturday | 08:30 - 23:00 |
| Sunday | 08:30 - 23:00 |
- 6.7
- 6.0
- 6.7
- 6.7
- 6.0
Recent reviews
2.0 Mediocre
23 Jul 2019
Cons: Was not told about a 300 dollar hold that needed to be placed on a credit card before arriving at the pick up location. Misinformation in any form of business is ridiculous.
9.2 Excellent
19 Mar 2020
Pros: Pickup drop off very easy
8.0 Excellent
22 Mar 2020
Pros: Everything good more signs on were to go to get key /check in return is clear on were to go
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Car hire locations
Sunnycars
Locations in Eugene
Mahlon Sweet Field, 28801 Douglas Drive
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Car hire locations
U-Save
Locations in Eugene
4055 Franklin Blvd
+1 541 363 8888
113 travellers who hired a car in Eugene gave the car agency they used an average rating of 7.1
Car rental locations in or near Eugene
When to book a rental car in Eugene
Average daily price per month
Car hire prices as pick-up date approaches
-1 day
-2 days
Top tips for renting a car in Eugene
- A hire car is the perfect way to explore not only Eugene, but also other jaw-dropping locations in Oregon that are within reach. A car will give you the advantage of navigating freely across the state without having to depend on public transportation, allowing you to either go west to the Oregonian coast with its wild beaches, or east towards the many national forests of the Cascade Range, including Willamette National Forest, which is a 30-minute drive from Eugene.
- Most of the big car hire agencies, including Alamo, Avis, and Enterprise, can be found at Eugene Airport (EUG), also known as Mahlon Sweet Field, which is less than 12 miles northwest of the city center. The car hire desks are situated within the terminal – just follow the Baggage Claim signs and then take a right. The hire cars are typically parked across the street from the main entrance.
- Navigating Eugene is pretty straightforward, and you’ll be able to reach most places surrounding the city with a GPS. If you’re driving in the winter, remember you will most likely need good snow tires and chains. Oregon’s highways have “Snow Zone” signs, which indicate the current chain and traction tires’ requirements, so keep an eye out for those. If you’re driving in the rain or snow, allow yourself more time to get to places and be extra alert.
- Eugene is one of the least congested cities in the country, but you will still see more people on the roads during morning rush hour (between 7:30 a.m. and 9 a.m.), when people go to work and parents drop off their kids, and then again after 5 p.m., as everyone heads home. The I-5 towards Portland can get quite crowded too, so make sure you plan your journey in advance if you’re either heading there or driving from there to Eugene.
- Book your rental car in Eugene at least 1 day before your trip in order to get a below-average price