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One location in Bridgeland/Riverside
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9.6 Wonderful
Apr 2020
Pros:
Everything was efficient and an excellent car10.0 Wonderful
Mar 2020
Pros:
friendly staff, smooth transaction, new/clean vehicle8.0 Very Good
Dec 2019
Pros:
It was easy to get in and out of parking and held our luggage nicelyCons:
I would prefer the guy not try to get us to pay for an upgrade . He kept going on and going on about us needing a bigger car .......of course to pay more for . I ordered what o thought we needed and it was fine . No need to waste our time .8.4 Very Good
Nov 2019
Pros:
It was easy to get the car, the car was perfect, I had a great experience with the overall renting. Easy to get there from the airport, & excellent service at the counter.Cons:
It was a bit too expensive. I was shocked to learn insurance through Alamo would be $30 / day, when I could have gotten it for $12 / day through Kayak. I realize there are differences, but I don't understand the huge spike in price.5.2 Fair
Nov 2019
Cons:
There was no windshield washer fluid. The roads were complete slush. It was awful8.0 Very Good
Oct 2019
Pros:
carCons:
ca r4 locations in Bridgeland/Riverside
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8.0 Very Good
Jul 2020
Pros:
Staff was great, enjoyed the vehicle upgrade.Cons:
The Grand Cherokee was poorly washed. I like a clean vehicle for business.2.0 Poor
Feb 2020
Pros:
NothingCons:
They didnt have a vehicle for me when i arrived they said they had nothing and couldnt help. Didnt even offer to help me.8.8 Very Good
Jul 2019
Pros:
Staff and car was great.Cons:
Price9.6 Wonderful
May 2019
Pros:
The drop off location was awesome. Excellent customer service & even allowed a few hours late drop off at no extra cost. This was due to the fact our pick up location was in too much a hurry to even do a walk around the vehicle.Cons:
Service rep seemed stressed out. He dropped the phone twice & knocked the debit machine over in the first 5 min of us getting there. We asked a few questions regarding other rental options & he kept saying “ I don’t know” instead of.. let me find out for you.. no damage walk around was done either2.0 Poor
Feb 2019
Pros:
I never got to pick up the car. My rental was set for 1pm... but the rental office closed at 1pm. I have no idea how that happened but it make my day super difficult.Cons:
You shouldn’t be allowed to select a time that the rental office is actually not open for.10.0 Wonderful
Sep 2018
Pros:
Our dodge caravan was excellent, equipped with everything we needed! Very comfortable vehicle for our 2 week road trip.2 locations in Bridgeland/Riverside
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10.0 Wonderful
Nov 2022
6.0 Okay
Dec 2021
10.0 Wonderful
Oct 2021
4.0 Mediocre
Dec 2020
Cons:
Accused me of damages on the car. I wont be buying from them next time. Unfriendly front desk5.2 Fair
Sep 2019
Pros:
Drop-off process is very quick. Car was in mint condition.Cons:
The pick-up process is way too long! The agent was too pushy to sell extra insurance. Airport taxes are expensive and not appearingin the initial quote reczived by email. Was not the case when I rented in Vancouver via another agency8.0 Very Good
Aug 2019
Pros:
Easy pickup at the airportCons:
Managers special was a large truck, would have preferred some option for a car.2 locations in Bridgeland/Riverside
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10.0 Wonderful
Oct 2022
10.0 Wonderful
Oct 2022
6.4 Okay
Jul 2020
Cons:
Zero customer service from the drop off location at YYC Rude, unhelpful and disrespectful Never again10.0 Wonderful
Sep 2019
Pros:
Drop off difficult to find in the dark after hours as small office6.0 Okay
Sep 2019
Pros:
The staff was helpful, basically just completed the reservation process.Cons:
The wait time was too long, 1 hour to be exact. There were not enough agents to assist customers who had reservations. And more importantly, there was not an apology or explanation for the reason. People are eager to forgive if given the opportunity but only more upset if not.9.6 Wonderful
Sep 2019
Pros:
Our rate was awsome compared to others! Car was just what we needed and was available.3 locations in Bridgeland/Riverside
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10.0 Wonderful
Oct 2022
2.0 Poor
Oct 2022
10.0 Wonderful
Oct 2022
8.0 Very Good
Oct 2022
6.0 Okay
Oct 2022
6.0 Okay
Sep 2022
One location in Bridgeland/Riverside
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4.0 Mediocre
Sep 2018
Pros:
Not much at all.Cons:
We waited in line for 20 minutes only to be told they had no car for us. They walked us down to Hertz where we waited another 30 minutes in line only to be told we had to wait for a car. We waited 45 minutes. We ended up arriving to our destination over an hour late and missing an important dinner. The car itself was fine, but we will never rent from dollar again - when you add in the list time and missed dinner with colleagues, this was a very expensive rental and one we don’t want to repeat. There was no apology and no explanation - they oversold and did nothing.10.0 Wonderful
Jul 2017
Pros:
Neat car would recommend upgrading10.0 Wonderful
Jul 2017
Pros:
From pick up to drop off, it was great customer service. I arrived at almost midnight and the check in service was delightful. I was treated to an effortless, sweet smile to not only me but all of his colleagues, despite the hour, a brand new car and a free upgrade. Drop off was so easy. While I was unpacking the car the attendant checked the vehicle and provided me with a final receipt. It was amazing value. I'd definitely choose Dollar again.6.8 Okay
Jun 2017
Pros:
Easy to pick up and drop off the carCons:
The advertised price was 30$/day and i paid almost three times this price (170$/two days). Hidden fees should be more clearly specified.4.8 Mediocre
Mar 2017
Pros:
Camry was clean, operated well, was ready upon pickup drop off was process was smoothCons:
multiple scratches that weren't noted upon initial evaluation pick up desk personnel was very rude, she made it seem as if I was annoying her to give dollar my business the drop off fee was 2x as much as the actual rental2.0 Poor
Feb 2017
Pros:
Insurance scammersOne location in Bridgeland/Riverside
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10.0 Wonderful
Aug 2018
Pros:
The 2016 Surburban LTZ reserved was exactly what we needed to transport 7 with carry-on size luggage on a trip from Calgary to Kelowna. I called in a few months before to ask for either a Surburban or Yukon XL so it was great that Driving Force was able to accommodate my needs. This vehicle had all the added bells and whistles such as, adaptive cruise control, pretty good fuel mileage for it's size, collision sensors, A/C seats (front only), and a pretty bumping sound system. It definitely made it easier for me to feel safe and confident enough to drive the SUV since I normally drive a Mazda 3 so it was a big change for me.Cons:
Honestly nothing to complain about!8.4 Very Good
Jul 2018
Pros:
Great customer service at pick up. Shuttle service. Nice vehicle.Cons:
Unexpected extra fees, not included in Kayak quote...final cost was $100 MORE...NOT HAPPY ABOUT THAT. Rental company blamed Kayak for not informing me about those fees. I won’t book through Kayak or that company again...not cool to be overcharged.10.0 Wonderful
Jul 2018
Pros:
Friendly and easy going staff. We made a few modifications to our booking over the course of a few days and the staff were more than accommodating to our requests. They were a pleasure to deal with and I will look no where else on returning to Calgary for car rental.Cons:
Nothing..6.0 Okay
Sep 2017
Cons:
The vehicle has many blind spots and the automatic side mirror adjustment when reversing was inconvenient4.8 Mediocre
Sep 2017
Cons:
If you take the shuttle from the airport there is approximately $50+ extra charges for "airport taxes", making this rental more costly than other car rentals conveniently right at airport. This charge is not included when booking car. Beware.9.2 Wonderful
Sep 2017
Pros:
Great price and efficient serviceCons:
No pick up and drop offOne location in Bridgeland/Riverside
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5.2 Fair
Sep 2019
Pros:
The weangler jerpCons:
The cidf4.0 Mediocre
Mar 2019
Pros:
The vehicle was smooth ride,give all the credit on this rental to Nissan for amazing eco fuel car they build.Cons:
check the Rental agreement and paper work of the rental they give to costumers who pay lots of money to prevent alot of trouble can led in9.2 Wonderful
Aug 2018
Pros:
Reasonable gas return rate of $1.89Cons:
No gas station close to the airport and was forced to fill upon return at NATIONAL. No fault of the rental company but, an inconvenience and added cost none the less.10.0 Wonderful
Jul 2018
Pros:
Customer service was superior and in and out was quick. The vehicle was what was advertised. Great price!Cons:
Nothing.8.0 Very Good
Jul 2017
Pros:
Car was $200 for a week. And they gave us a slight upgrade with gps.Cons:
When I went to pay i was charged for roadside assistance and insurance which I was not asked to purchase which doubled the cost of the rental. I had to work with their management to take the charges off. Had I not had the time I would have had to call and fight on the phone. Be aware of those before leaving with car.8.0 Very Good
Oct 2022
10.0 Wonderful
Sep 2022
One location in Bridgeland/Riverside
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6.4 Okay
Oct 2020
Pros:
Car is clean. Drop of was very easy and convenient.Cons:
When we got to the airport we had to wait for two hours before getting the car because they didn't have any available.2.0 Poor
Sep 2020
Pros:
staff let you read the fine print.Cons:
AVOID this rental car. have all sorts of hidden fees . while booking, it was 'unlimited mileage'. then because i am an Albertan renting in Calgary, it is 200kms per day and have to pay for extra mileage. RIPPED OFF , Used another rental agency last week to go to Victoria BC with real 'unlimited mileage"- well now i know how ROUTES works, i will never ever rent a car there. i actually declined and cancelled the car rental on that day, i went to another agency and get another car for unlimited mileage almost the same price. AVOID this agency !4.0 Mediocre
Sep 2020
Pros:
no commentsCons:
They have hidden fees, while booking, it was supposed to be unlimited mileage however since i am an Albertan ,it is not unlimited, it is 200kms per day and the agent told me you should have read the fine print . Thats fine! i missed it , i thought it would be "unlimited mileage" as it states . I rented a van from another agency a week ago in calgary , we went to VICTORIA BC with unlimited mileage . So folks, avoid this company , its ripped off - choose a better rental company !8.0 Very Good
Apr 2019
Pros:
staff were good10.0 Wonderful
Mar 2019
Pros:
Yes it was easy to find. Friendly staff as well.Cons:
Not much everything was great.10.0 Wonderful
Mar 2019
Pros:
Shuttle from the airport. Customer service was great. Only a 500 deposit in Calgary vs 1500 deposit in Mississauga.One location in Bridgeland/Riverside
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2.0 Poor
Jun 2019
Pros:
It's honestly hard for me to think of something I liked. The lady who picked us up from the airport was nice. Overall it was horrible.Cons:
It says they are at the airport, but they are actually 20 minutes from the airport, after you have to wait 20-30 minutes for them to pick you up. Coming back to the airport you need to factor in at least an hour because they only have one small shuttle and you do not know where it will be in route.2.0 Poor
May 2019
Cons:
Shuttle never showed up at airport to pick up because my pickup time was close to closing. Reservation had incorrect phone for car rental place. Number was to a local hotel, therefore getting direct contact with car rental was a hassle. Had to book a car with different company at airport.4.0 Mediocre
Apr 2019
Cons:
The car was not safe to be on the road. Tires were completely bare.2.0 Poor
Feb 2019
Cons:
Bait and switch for rental car Insurance2.4 Poor
Dec 2018
Pros:
I liked that we were able to have unlimited driving allowance. It was a bonus having a vehicle with command start.Cons:
The vehicle didn't have bluetooth. The windshield had cracks in it and continued to crack as small chunks of snow hit the windshield (it was a Jeep). When I booked the rental, I received a detailed invoice stating I would be charged $137 CAD but when I went to pick up the car, I was charged $178 CAD. When I brought it up, I was told I had to call in to the website which was closed. It was upsetting ever since we picked up the car. I would not recommend Economy Rent a Car to anyone. I would gladly pay more to have a better experience at just about any other rental agency.6.8 Okay
Nov 2018
Pros:
The price is very good, and the staff was friendly. They even called the night before to see what time I landed and asked for my flight info going over what their pickup process was going to be.Cons:
This company takes a while to pick you up and get you to their offsite location (20-30 min) which is a small room inside a hotel. The car didn’t have enough windshield washing fluid which could have made the trip up the mountains very dangerous if I didn’t catch it while I was still near civilization. They were very picky while checking the condition of the car with me. Had me use my phone flashlight as it was dark out so they could write down ever scratch and chip on the body (and there ended up being a considerable amount) which makes me glad that I took the insurance (who knows if they missed a tiny scratch?) The vehicle was past due on an oil change for over 2,000 km at the time of pick up. My reservation was for a Toyota rav 4 or similar ( I love Toyota’s) and their only options were a dodge pickup truck, or 3 types of kia’s.One location in Bridgeland/Riverside
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4.0 Mediocre
Mar 2021
Pros:
The actual car was niceCons:
The car reaked of the guys cologne, it was also dirty when he gave it to us. The guy was not very friendly and when he dropped us off back at the airport, I had asked him if he could drop us near the taxi section and he dropped us off in a dead zone of the airport really far from the taxis with all our luggage and skis...2.0 Poor
Sep 2019
Cons:
They could have provided the car for me that I had reserved. They said I would be inconvenienced but they did not have a car for me and did nothing to help me out.10.0 Wonderful
Sep 2018
Pros:
Safety and ComfortCons:
It is a big vehicle to park10.0 Wonderful
Jul 2018
Pros:
I was very hesitant to book with Ace after reading the reviews but they were half the price of other rental cars so I figured I’d try it. I was pleasantly surprised. I had to wait a bit to get my car when I arrived in Vancouver but when I did it was a brand new Jeep which was a free upgrade from what I reserved. I had no problems on the drive from Vancouver to Calgary (and all the sightseeing trips in between). When I dropped off the car the staff even gave us a ride to the hotel, saving us cab or Uber fare. Thanks!!5.6 Fair
Jan 2018
Pros:
Value.Cons:
Pickup and dropoff experience. Car availability.2.0 Poor
Dec 2017
Cons:
Had to wait for hours at Avis to get a car. Avis was helping us out, it was Ace's fault we had to wait.One location in Bridgeland/Riverside
2 locations in Bridgeland/Riverside
Locations in Bridgeland/Riverside (Calgary)
Calgary Airport
+1 403 299 1201
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2 locations in Bridgeland/Riverside
Locations in Bridgeland/Riverside (Calgary)
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One location in Bridgeland/Riverside
Locations in Bridgeland/Riverside (Calgary)
Please Go To The Routes Counter
+1 403 398 3930
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One location in Bridgeland/Riverside
Locations in Bridgeland/Riverside (Calgary)
Calgary International Airport
+54 9 11 5259 9877
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Locations in Bridgeland/Riverside (Calgary)
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Locations in Bridgeland/Riverside (Calgary)
3863 54 Avenue NE
+1 403 407 2400
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Locations in Bridgeland/Riverside (Calgary)
2021 100 Avenue NE
+1 334 170 8243
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One location in Bridgeland/Riverside
Locations in Bridgeland/Riverside (Calgary)
2000 Airport Road Ne
+1 403 221 1806
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