Cons: I was not given back the deposit for the fuel although I returned the car with full tank (as no one was at the airport to pick up the car so the keys were put in the box)!! Also not even basic insurance is covered in the price which is not common practise. Your site only warns about it within terms and conditions. As you are not providing give full price on rental I will not use the website again
22 Sep 2017
People were great and helpful
Pros: Every representative was helpful and courteous.
30 Apr 2017
Pros: Quick check in and check out. Helpful that agent spoke English. Perfect car for our tall family.
Cons: On a 3 day rental the price between competitors is pretty close- so to be told there was a 30 Euro charge for fuel servicing before even getting the vehicle is outrageous. There is no option not to pay this- even if you return with a full tank- and guess what, it's in the small print on your voucher, but which you only get after you have already paid and booked. Disgraceful.
12 Nov 2017
Cons: When I arrive todo de airport
They do not know the reserve
Pros: The woman who helped us in the Sevilla airport was very friendly and indulged our desire to practice Spanish, but switched to English when it was important that we understand exactly what we were getting into.
Cons: I didn´t like that automatic transmission cars cost so much more than manual transmission cars.
Cons: I have been told than an non US citizen could not take the insurance. So I cancelled the reservation. No problem with the the rental car company but I have been charged on my visa card of 43,42 + 0,85 euros by the ALLIANZ company (the 15 12 2016).