Des Moines Car Hire

Cons: The experience was perfect and therefore there is nothing I didn't like.

Cons: Radio

Cons: Car had no wiper fluid.

Cons: They sold me prepay gas fill up as 2.09,/g but failed to mention this was for a full tank, not per gallon for what was needed to top off the tank.. I dropped the SUV off with a half tank and was still charged for the full tank

Cons: I didn't get the car I originally wanted and the front right tire was 10psi under and I got a warning signal from the vehicle system. That suggests that the car was poorly inspected.

Cons: Gross car

Cons: Nobody present to assist with returning vehicle

Cons: Waiting in a long line to pick up the rental car; only one service rep at the time.

Cons: Inside windshield had a haze.

Cons: When Thrifty sent the email receipt, they had charged more than my Kayak reservation by more than $25. There were no add ons. It appears then charged more in fees and taxes than Kayak stated.

Cons: NO CRUISE CONTROL !!!!!!!-----CONFUSING DROP OFF----NO THRIFTY SIGNS AT ALL !!!

Cons: When I picked the car up it reeked of cigarette smoke. I had to purchase an air freshener to be able to even stay in the car. Won't do it again.

Cons: Great service and car at an awesome price!

Cons: Misleading about the description of the car. It says special size for "5 people, 2 luggages", actually just a smallest "compact" car. If they just be simple use "compact" will be better to understand.

Cons: Not sure if I have to fill the cat before I return it as he didn't say.

Cons: Whether it was my fault or the computers, the hertz personnel, wasn't able to help me out. She didn't even offer.

Cons: My rental car was not parked in the correct spot so I could not find my car in the cold weather. I had to go back inside and ask the agent to find my car. Not convenient and a waste of my valuable time too.

Cons: The car was an older model which had more than 40,000 miles on it. It was very worn.

Cons: Attitude of customer service rep. Trying to upsell even after being told no. Trying to sell insurance when told insurance was there. Lying to customer in car availability

Cons: The seats of the car were absolutely filthy and when I brought it up with the guy at the rental office he said "yeah, we know." And then later talking to the manager, she told me that all the Kias with light upholstery have stained seats, like that was going to make it OK. I don't really understand why the CEO of the company thinks she should make her employees rent out disgusting cars just so she can earn her bonus for the year. It's crazy.

Cons: Only difficulty is that windshield wipers were terrible. Made for horrible visibility, especially at night, in the snowy/slushy conditions.

Cons: Besides having no modern amenities (usb outlet/bluetooth), the car smelled terrible. At one point I even searched the car to see if anything had been left behind... like a bag of poop. I bought two car air fresheners, but the stank overpowered them. Nasty 3 days.

Cons: mechanical issues...3rd rental in a row.... customer srvc also denied backdating my wizard points to my preferred membership and was rude on the phone and hung up on my face!!!

Cons: Our pickup lady decided to add $45 to our rental fee by adding on some optional insurance that she did not ask if we would like to add. She never asked up if we would like to add those options. She failed to get any initials from us on the lines that asked for my initials when agreeing to add those insurance options

Cons: Van was not clean we had to take it straight to car wash and windex the windows that were wiped with a dirty rags that left smears all over them.

Cons: No attendant at the Budget booth. Sign said go to Avis. Avis attendant said all they had left were SUV'S. Three times she made this statement and the cost would increase by $75 per day in addition to the $39 for the full size car I contracted for online days before and had a certification thereof. After some discussion she said ok lets get you a full size car...and she did. She actually had several full size cars. Why was she lying, stating she did not have any full size, only SUV's? increase sales maybe???

Cons: Drop off the car at the airport required going into the terminal after you park the car in the lot. Recommend Payless use the drop off booth like the other rental companies at this airport.