Car hire in Centro (Playa del Carmen)

Car hire in Centro (Playa del Carmen)

Search hundreds of travel sites at once for car rental deals in Centro

Centro - Playa del Carmen, Quintana Roo, Mexico
9 Feb — 16 Feb
Same drop-off
Centro - Playa del Carmen, Quintana Roo, Mexico
Thu 9/2
Noon
Thu 16/2
Noon
Driver's age:

Cheap car hire in Centro (Playa del Carmen)

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Centro (Playa del Carmen) car rental reviews and directory

Budget

3.8

Cleanliness

4.5

Comfort

4.1

Pick-up/Drop-off

3.8

Value for money

3.7

3 locations in Centro

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Locations in Centro (Playa del Carmen)

Av 10 Sur Plaza Paraiso

+52 998 803 1901

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00
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Calle 1 Entre 15 Y 20

+52 984 803 1901

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00
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Calle 4 Notre

+52 984 879 4137

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
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Reviews

2.0 Poor

Apr 2021

KAYAK

Pros:

The staff were friendly.

Cons:

The car wasn't there. There was no rental, the reservation wasn't honored. And even if they had had a car they would have demanded an extra $22/day in mandatory insurance that was never indicated in the rental agreement and would have priced them out no matter what.

2.0 Poor

Nov 2019

KAYAK

Pros:

Nothing, we arrived and the unhelpful man working at the counter told us that there were no cars available and didn’t know when there would be again. I asked him how I was able to make a reservation if there were no cars available for rent and he simply shrugged his shoulders and told us to go across the street to Hertz. He was clearly not interested in assisting us and didn’t seem to care at all that we booked online in advance. Kayak should not route their customers to this company for booking.

Cons:

Nothing, we arrived and the unhelpful man working at the counter told us that there were no cars available and didn’t know when there would be again. I asked him how I was able to make a reservation if there were no cars available for rent and he simply shrugged his shoulders and told us to go across the street to Hertz. He was clearly not interested in assisting us and didn’t seem to care at all that we booked online in advance. Kayak should not route their customers to this company for booking.

4.0 Mediocre

Dec 2018

KAYAK

Cons:

They didn’t have the booked car available so we had to pay extra for another car which wasn’t in the best shape. Staff At the return wasn’t very friendly nor helpful.

2.0 Poor

Apr 2018

KAYAK

Pros:

Air conditioned office

Cons:

They tried to quadruple the price with hidden costs when we went to pick up our car! We cancelled as we couldn’t afford it and ended up with no car.

2.0 Poor

Apr 2018

KAYAK

Cons:

After more than one month of returning the car, I still have not received my $1500 deposit back, despite no damages. This is illegal.

5.6 Fair

Mar 2018

KAYAK

Cons:

Old car

1 out of 10

Payless

8.0

Very Good

7 reviews
Best rated

Cleanliness

8.0

Comfort

8.0

Pick-up/Drop-off

4.0

Value for money

8.0

4 locations in Centro

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Locations in Centro (Playa del Carmen)

Av 10 Sur Plaza Paraiso

+52 998 803 1901

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00
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Calle 1 Entre 15 Y 20

+52 984 803 1901

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00
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Calle 4 Notre

+52 984 879 4137

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
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Calle Plaza Marina Local 40

+52 984 873 1395

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
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Reviews

2.0 Poor

Nov 2017

KAYAK

Pros:

This was a complete joke. I asked my boyfriend and roomate, while booking my car rental on Kayak if it was legit, and they assured me it was. Well... It wasn't. I arrived to the car rental shop 'Pay Less Car Rental' to a very rude man, telling me he didn't have my reservation. Even though I had a confirmation number. So after digging he tells me the Luxury SUV we rented, they have never had had in stock. And all that was available was a low end small car. Considering I had 5 people waiting on me to take an 2 hour road trip, I had no choice but to take the car. This car should not be on the road, its old, rusty, dented, and dangerous. The seat belts don't work, It is standard and it barley switches gears, the windows leak, the lock on the drivers door barley unlocks, the wipers don't work, the lights are so dim I can't drive at night, and SO much more. This vehicle is an absolute JOKE and should be taken off the road. At this point I am under the impression that Kayak is not even close to legitimate, and it is a waste of time to book something, that doesn't even exist.

Cons:

Everything

2.0 Poor

Jan 2017

KAYAK

Cons:

price was way higher than advertised. I didnt rent a car because of it

2.0 Poor

Jan 2017

KAYAK

Pros:

Nothing

Cons:

Three of us with families reserved three vans at plays del Carmen, Mexico to drive to chichen itza. We have confirmed reservation numbers from kayak. When we went three to pick vans the didn't even know that we are coming. He had no vans cars or anything to rent to us. All three families stranded middle of no where with kids. Avoid at all cost. Kayak should ban them.

2.0 Poor

Dec 2017

KAYAK

Pros:

Absolutely nothing.

Cons:

There was a language barrier which normally isn't a big deal and is to be expected. But they told me the final contract could be printed in English which was the only reason we decided to go with them. After payment and a $250 USD hold on our card for the car, they said it can't be printed in English. Too late now, had to go through with it. It was a 3 hour ordeal to get the rental as well. After we turned it back in they said the deposit would be back in our account within 2 days. 5 days later and we're still not seeing the money hit our account. Go with a reputable company. Hertz was right down the street and would have been a much better option.

2.0 Poor

Dec 2017

KAYAK

Pros:

Nothing to like.

Cons:

I booked a one day car rental for 10$. When I got there, internet was down and the agent told me that there was no way I could rent the car for $10. He said the rental would be much more, and that insurance was required and it was 78$ USD. He was not willing to honor the booking details at all.

2.0 Poor

Dec 2017

KAYAK

Pros:

I got the confirmation of the van and we went to the location. The representative said its not confirmed and there are no vans available. We had to take a bus to get on to several places with our kids. Its very disappointing for our friends and families to trust Kayak

1 out of 2

Thrifty

8.0

Very Good

1 review

Cleanliness

8.0

Comfort

8.0

Pick-up/Drop-off

8.0

Value for money

8.0

One location in Centro

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Locations in Centro (Playa del Carmen)

Calle 4 Loc 2, Entre Calles

180 0021 2277

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
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Europcar

3.7

Cleanliness

4.2

Comfort

4.7

Pick-up/Drop-off

3.9

Value for money

3.8

2 locations in Centro

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Locations in Centro (Playa del Carmen)

Calle 10 Manzana 35, Lote 2-05, Local 6 Col. Centro Playa del Carmen Solidaridad Centro Comercial Plaza Paraiso

+52 984 157 9197

Opening times not available

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Playa Del Carmen, Quintana Roo

+52 984 873 2820

Opening times not available

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Reviews

3.9 Poor

Jul 2021

KAYAK
They will find a way to make you take their insurance! You'll need a letter from your insurer describing in detail what they are covering.

2.0 Poor

May 2021

KAYAK

Cons:

The address is not correct, the car does not exist and the price is 60 usd (instead of 41 usd) for a cheaper category of car, plus i have to pay the insurance cause they don’t accept the insurance of the credit card. It’s a fraud.

2.0 Poor

May 2021

KAYAK

Pros:

Super rude staff (young guy)

Cons:

Staff was so rude that we decided not to rent there and go somewhere else.

2.0 Poor

Mar 2021

KAYAK

Pros:

Nothing

Cons:

STAFF WAS EXTREMELY EXTREMELY CANNOY SAY IT ENOUGH EXTREMEEEELY RUDE! NEVER EVER AGAIN!

2.0 Poor

Jan 2021

KAYAK

Pros:

NOTHING! They did not have a car for us! They confirmed that a reservation was made in our name but told us that since the car was not paid for in advance, car was given out to someone else. The site did not request payment at the time of reservation. They offered to give us another car for triple the cost! They told us that you should never use a third party site like Expedia or Kayak so don't waste your time making reservations with this company, they were not even sorry that we got stranded without transportation.

Cons:

Honoring the reservation!

2.0 Poor

Dec 2021

KAYAK

Pros:

The people working at the agency were very nice.

Cons:

They didn’t have the car we had reserved. It was so much more expensive—like three times more! It took over two hours to figure it out. We ended up paying triple and driving a tiny car we didn’t reserve! It was a frustrating part if our trip. I would never rent a car from there again. However we heard that many companies are similar.

1 out of 7

Alamo

3.7

Cleanliness

4.4

Comfort

4.4

Pick-up/Drop-off

3.2

Value for money

3.2

One location in Centro

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Locations in Centro (Playa del Carmen)

5a Ave Norte Esq Calle 6 Norte

+52 984 803 1239

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
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Reviews

2.0 Poor

May 2021

KAYAK

Cons:

They did not have a car for me

2.0 Poor

May 2021

KAYAK

Cons:

You should communicate more with each other. In the rental: 1) they didn't have the car at all 2) the price was much higher (from 75 to 185 dollars) I was told that you know it but do not regard it. Make it better please. We solved it directly with Hertz in the end. Have a nice day! Petr

4.0 Mediocre

May 2021

KAYAK

Cons:

When I arrived to pick up my car rental reservation they did not have a car available and had me wait over 20mins to even get that information when they knew the entire time.

2.0 Poor

Mar 2021

KAYAK

Pros:

Nothing

Cons:

they didn’t have the car ,that we rented at least a month ago. And they couldn’t have cared less. We had to take a bus to get to our destination

2.0 Poor

Dec 2020

KAYAK

Cons:

It was a rip off and they had over $1,000 (US) in hidden fees. I didn’t even get the car. I walked out of the office

6.0 Okay

Dec 2020

KAYAK

Cons:

Pricing issues and car size not available at pickup.

1 out of 3

National

3.4

Cleanliness

5.2

Comfort

4.4

Pick-up/Drop-off

4.2

Value for money

4.2

One location in Centro

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Locations in Centro (Playa del Carmen)

C 3 Sur 229 Mza 16 Lt 2

+52 984 873 0883

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00
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Reviews

2.0 Poor

May 2021

KAYAK

Pros:

Nothing

Cons:

I saw a price online and when I went to the shop they asked me for an insurance and I had to pay double the price of the car. I’ve never had this situation in over countries

2.0 Poor

Mar 2021

KAYAK

Pros:

They didn’t actually have any cars to rent out even though they had multiple listings online.

2.0 Poor

Jan 2021

KAYAK

Cons:

The office is hard to find and upon return they made my wife wait outside due to Covid ( even though when we came to pick up the car we were both allowed in the office). Furthermore I waited in the office for half an hour for them to give me my paperwork after asking twice for it they kicked me out. I now have the entire $2500 deposit pending on my credit card. Meanwhile we barely caught our flight back to the states thanks to this terrible experience.

8.0 Very Good

May 2022

KAYAK
The car was clean and had no problems and the pre-inspection was thorough. That gives a very comfortable feeling It would have been more comfortable if the tank was full. We now had to stop for gas soon after we picked-up the car

2.0 Poor

Apr 2022

KAYAK
They tried to overcharge us. They took ages to assist us. Super bad manners and attitude. Never ever recommending this to anyone.

2.0 Poor

Dec 2021

KAYAK
We never used it. We tried to cancel, and were unable to. I feel the website is deceptive, and will not use again.

1 out of 3

Hertz

2.0

Cleanliness

2.4

Comfort

2.8

Pick-up/Drop-off

2.0

Value for money

2.0

3 locations in Centro

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Locations in Centro (Playa del Carmen)

Av. 15 Local 41pb

+52 999 911 8040

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00
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Central De Autobuses

+52 800 709 5000

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
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Quinta Ave. & Calle 10

+52 999 911 8040

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00
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Reviews

2.0 Poor

Jan 2020

KAYAK

Cons:

They charged triple of what reservation confirmed. Dont trust1

2.0 Poor

Jan 2020

KAYAK

Pros:

Nothing. The car wasn't available. I traveled to pick up the car, and they refused to honor the reservation because they didn't have any cars.

Cons:

Having an accurate inventory. There were no cars.

2.0 Poor

Jan 2017

KAYAK

Cons:

I thought I had a rental reservation until I walked into the Hertz office in Playa Del Carmen. I was informed they had no cars, reason given was customers were keeping cars longer than their original return date. Literally next door is a rental company called Firefly. They had cars at double the Hertz price. I did rent from them. They got the car from Hertz. My contract is a Hertz contract in a Firefly envelope. The lady at Hertz who said no cars available gave Firefly the car. The key was on a Hertz key chain. Hertz personal checked out the car for me. They have no shame. I wanted to keep the car an extra day. So I called Firefly and got there main office. They told me no one was answering the phone in Playa. I drove over to it and found the office closed. I walked into Hertz and he said he could check the car back in. I asked for an extra day. He said it would be very expensive to do so. I returned the car to Hertz staff who closed out my contract. While I was there more than a few persons walked in with reservations and were told no cars were available. I have always dreaded renting cars in Mexico but this experience was an all time low. Does Hertz car at all about there name?

2.0 Poor

Jan 2023

KAYAK
Pick up time 12.00 (reservation was confirmed) arrived to pick up point at 12.45 - no cars. Never again

1 out of 2

Dollar

2.0

Cleanliness

2.0

Comfort

2.0

Pick-up/Drop-off

2.0

Value for money

2.0

One location in Centro

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Locations in Centro (Playa del Carmen)

Calle 4 Loc 2, Entre Calles

180 0021 2277

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
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Reviews

2.0 Poor

Dec 2019

KAYAK

Cons:

First the address listed on the Internet was incorrect as they closed that location and have not updated their information. Second they are affiliated with thrifty and firefly so it is all the same company at the location. Third the Internet reservation charge was to be $22 per day. When I got there they were trying to charge $32 per day saying It was the exchange rate which is bullshit because the exchange rate is automatic on your credit card which is about $19 pesos per one US dollar. Four they wanted to charge liability insurance which I did not need as Visa and American Express credit cards cover all collision of rental vehicles. Also if you have a basic car insurance policy in United States it will cover liability. If you take the collision insurance which is about $15-$20 per day then your credit card automatically cancels their insurance. So altogether the rental would’ve been $52 per day. The Representative is very obnoxious and professional. I felt like they were trying to rough arm me to purchase the extra insurance. He said the only way they would not as if they charge my credit card $200,000 pesos about $10,000 USD as a credit card hold until the car returned safely. Dollar thrifty and firefly is a complete scam of business. I’ve dealt with other companies here that are professional and much better and do not haggle.

2.0 Poor

Feb 2017

KAYAK

Cons:

The car was not filled up with proper amount of fuel. They tried to make up scratches also on the car. Overall staff that didnt listen and poor service and I would never rent here again

6.4 Okay

Dec 2017

KAYAK

Pros:

Nice people and car was clean.

Cons:

The rental price we thought was going to be $200 actually wound up at $317 because we were forced to take their insurance or give them a $2000 deposit. Ruined the entire experience.

2.0 Poor

Dec 2017

KAYAK

Pros:

I dont know how the car rental thing works here but if they offer a online service which allows to book a car like any other ordinary service then it should follow through. You turn up for the car and No car.. Come back at 12pm. No car. Come back at 8pm. No car. Come back next day 8am. No car. Guaranteed 100% car will be there. Bullshit. No guarantee of anything. Wasted two days of this car rental useleas system. And they are prt of thrifty. So thrifty can go screw them selves.. Poor customer service poor everything. Promise the world and dont deliver. Do your selves a favour. Book someplace else or buy a car...

1 out of 2

keddy by Europcar

2.0

Cleanliness

2.0

Comfort

2.0

Pick-up/Drop-off

2.0

Value for money

2.0

One location in Centro

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Locations in Centro (Playa del Carmen)

Playa Del Carmen, Quintana Roo- Calle 8, Lote 10, Entre Av.15-Av.10

Opening times not available

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2.0 Poor

Jan 2022

KAYAK
Very bad. And ripoff

1 out of 1

Sunnycars

No score available yet

4 locations in Centro

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Locations in Centro (Playa del Carmen)

10 Av. Sur 10

Opening times not available

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5A Avenida Norte Esq Calle 6 Norte

Opening times not available

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Ave. Juarez

Opening times not available

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Calle 8

Opening times not available

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No reviews available

Avis

No score available yet

2 locations in Centro

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Locations in Centro (Playa del Carmen)

1ra Sur Por 5ta Av Zona

+52 984 168 2734

Monday08:00 - 17:0015:00 - 18:00
Tuesday15:00 - 18:0008:00 - 17:00
Wednesday08:00 - 17:0015:00 - 18:00
Thursday15:00 - 18:0008:00 - 17:00
Friday15:00 - 18:0008:00 - 17:00
Saturday08:00 - 17:0015:00 - 18:00
Sunday08:00 - 17:0015:00 - 18:00
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Avenida 10 Calle 2 Y Calle 4

+52 984 876 2612

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
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FlexWays

No score available yet

2 locations in Centro

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Locations in Centro (Playa del Carmen)

10 Avenida Nte. 130A, Centro

+54 9 11 5259 9877

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Playa del Carmen Airport

+54 9 11 5259 9877

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Adocar Rental

No score available yet

One location in Centro

Locations in Centro (Playa del Carmen)

10 Avenida Norte Mz 10 Lt. 2, Centro. Entre las calles 2 y 4

Opening times not available

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America Car Rental

No score available yet

One location in Centro

Locations in Centro (Playa del Carmen)

Calle 4 Norte entre Av. 5 y Av. 10 Manzana 4

+52 984 803 3748

Opening times not available

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No reviews available

Arrent Car Rental

No score available yet

One location in Centro

Locations in Centro (Playa del Carmen)

Calle 10 Mz 6 Lt 3

+52 984 803 3755

Opening times not available

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No reviews available

Carflex Rent a Car

No score available yet

One location in Centro

Locations in Centro (Playa del Carmen)

Calle 1 sur interior Muelle Fiscal API, Playa del Carmen Quintana Roo CP

+52 984 806 1143

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00

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No reviews available

City Car Rental

No score available yet

One location in Centro

Locations in Centro (Playa del Carmen)

Av constituyentes calle 20 y 25

+52 998 980 0766

Opening times not available

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No reviews available

Deal Mobility Rent a Car

No score available yet

One location in Centro

Locations in Centro (Playa del Carmen)

Calle 8, Lote 10, Entre Av. 15 y Av. 10, Col. Centro, Playa del Carmen, Quintana Roo.

+52 984 873 2820

Opening times not available

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No reviews available

Enterprise

No score available yet

One location in Centro

Locations in Centro (Playa del Carmen)

C. 3 Sur #229 Mza 16 Lt 2

+52 984 873 0883

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00

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No reviews available

Firefly

No score available yet

One location in Centro

Locations in Centro (Playa del Carmen)

Playa del Carmen Airport

Opening times not available

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No reviews available

IssiCar

No score available yet

One location in Centro

Locations in Centro (Playa del Carmen)

Calle 30 Av 105 Y 110 Nte, Colonia Ejidal 2,mz 178, Lote 8 Zona Urbana, Cp

+52 984 115 2008

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00

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No reviews available

NU Car

No score available yet

One location in Centro

Locations in Centro (Playa del Carmen)

Avenida Primera Norte Local 3

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00

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No reviews available

Rhodium

No score available yet

One location in Centro

Locations in Centro (Playa del Carmen)

Playa del Carmen Airport

Opening times not available

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103 travellers who rented a car in Centro gave the car agency they used an average rating of 3.6

Car hire locations in or near Centro (Playa del Carmen)

FAQs about hiring a car in Moss Nook (Manchester)