Luxury Bangkok hotel connected to a shopping center, steps from Erawan Shrine 5 restaurants, a full-service spa, and an outdoor pool are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite. Grand Hyatt Erawan Bangkok offers 380 air-conditioned accommodations with minibars and espresso makers. A pillow menu is available. 55-inch Smart televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily. An outdoor tennis court and a health club are featured at the hotel. An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Guests appreciated the hotel's great location, excellent service, and cleanliness. Many highlighted the quality of the breakfast and the overall maintenance of the hotel. However, some guests expressed dissatisfaction with noise levels and felt that the value for the price was not justified compared to other hotels.
AI-generated from customer reviews
Location9.5 out of 10
Cleanliness9 out of 10
Service9 out of 10
Breakfast8.5 out of 10
Value for Price3.5 out of 10
Noise Level3 out of 10
All reviews
10
Wonderful
Alena, Dec 2025
Pros (+) My stay at the Grand Hyatt Bangkok was nothing short of exceptional. The hotel was beautifully decorated for the New Year, with countless lights, elegant, and stylish festive details creating Christmas trees, a truly magical atmosphere from the moment I walked in. The accommodation itself was incredibly comfortable. My room was spacious, with a wonderful view and everything I could need. The only ...
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9.0
Wonderful
Gregory, Dec 2025
Pros (+) The staff is very nice, the location is good and their gym is the best. The rooms are big, clean and have everything you need.
Cons (-) The smell in the corridors is bit funky
10
Wonderful
Luva, Dec 2025
Pros (+) loved it Great Location,excellent service ...
Cons (-) nothing
10
Wonderful
Hassan, Dec 2025
Pros (+) Everything
Cons (-) Nothing
10
Wonderful
Alice, Nov 2025
Pros (+) I’ve stayed at this hotel a lot of times, but not since 2019. The hotel isn’t the newest but they do everything effortlessly and service is a well oiled machine. Upon leaving to the airport they called me a taxi, negotiated with me and the driver for a price that included the tollway fees, and gave me a card which had circled the airport I was going to, the price we had agreed on, with the taxi dr...
Cons (-) The only thing I didn’t like was the fact that the hotel could only take the holding deposit via cash or credit card (I only had debit cards with me). As I was only staying for 3 days, I didn’t want to be returned baht upon check-out. So be aware of this quirk if you’re staying here.
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8.0
Very good
Kit, Nov 2025
Pros (+) It was rather unfortunate that our room was not ready when we checked in and had to wait quite a while for our room. Also we had some issue with the hot water in the bathroom. Both matters were promptly handled and rectified by the staff. Room was comfortable and hotel breakfast was one of the best spreads I have had.
10
Wonderful
Michele, Nov 2025
Pros (+) The charm and ambiance of the property was great. Service was the best
10
Wonderful
Jeffery, Nov 2025
Pros (+) We like the daily breakfast even though same food for the 4 breakfasts. Great spread of the gym equipments with different classes of exercise. Great staff attitude in breakfast service. Thanks for the anniversary cake arrangement in our room stay for this trip.
8.0
Very good
Stephane, Nov 2025
Pros (+) Loaction is excellent for what we had to do. Sitting in the lobby, which has aged gracefully and retains its charm, is very pleasurable. The breakfast buffet is amazing.
Cons (-) The room and its comfort look a bit beyond their prime.
7.0
Good
Dr, Nov 2025
Pros (+) Location amazing Many restaurants in hotel and near by
Cons (-) Room bit small compared to other hotels with same rank But old dated and need refurbishing
