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Airports
Origin
Seattle
RM 2,575
only
RM 2,575
Destination
Kuala Lumpur
RM 2,575
only
RM 2,575
Mon, 23 Apr
SEA
KUL
51h 40m
Mon, 30 Apr
KUL
SEA
46h 35m
RM 2,575
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Wed, 7 Mar
SEA
KUL
41h 30m
Thu, 15 Mar
KUL
SEA
33h 35m
RM 2,622
Trip: 8 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 323 reviews
Overall
7.1
Boarding
7.2
Comfort
7.2
Crew
7.5
Entertainment
6.8
Food
6.9
YVR
XMN
Excellent 10.0

Price and flight were great. Communicating was small problem. 5 am arrival nothing open so couldn't change money for food, taxi etc. Finally found an ATM that worked. People used their cell phones to try and communicate.

Some obstacles with early morning arrival and communications

XMN
LAX
Excellent 8.0

The flight crew was kind..really hard working..

I was not informed before hand I needed a visa to enter China..Xiamen international airport does not have transit lounge...so leaving on the 6 December from Lax to Xiamen ..I was denied to fly Xiamen so they scrambled last minute an put me on China southern airlines...upon return from Singapore I had to pay for Chinese visa since I was to return through Xiamen...it was a nightmare

LAX
XMN
OK 4.6

Complimentary wifi and excellent crew service

The econ seat is too low, when front seater tilted the seat backward, the screen is right in front of my face. Entertainment video screen doesn’t adjust; in other words, it cannot be adjust in angle, causing neck pain over time. Meals are average, definitely different from the quality compared to regional or domestic equivalent. Very sad, considering that Xiamen Air has a good reputation inside China. The restroom is also poorly stocked — no toilet roll constantly

SEA
SZX
Excellent 9.6

The cabin crew were very nice and courteous!

Couldn't be helped, it was just a long flight!

XMN
HKG
Excellent 10.0

I liked the price of the trip and free hotel for long transit time.

Early arrival in Xiamen (5am) nothing open and no way to exchange money for taxi or food. Eventually found ATM that solved that problem. Wasn't dressed for or expecting the cold weather. Communications were a problem.

Wed, 18 Apr
SEA
KUL
18h 45m
Tue, 24 Apr
KUL
SEA
19h 00m
RM 2,966
Trip: 7 days
8.6ExcellentShow reviews
Overall 8.6 Excellent
Based on 4079 reviews
Boarding
8.8
Comfort
8.5
Crew
8.9
Entertainment
8.5
Food
8.3
HKG
TPE
Excellent 9.0

Crew services, boarding, on time

Food and seat can be better

TPE
HAN
OK 5.6

We won’t fly Eva again.

SGN
TPE
Excellent 10.0

Veggie food delicious

No

SFO
TPE
Excellent 10.0

Everything- from customer service to comfort

None

SEA
TPE
OK 5.3

The seats are way too close to each other. I’m 5 foot four and my knees touched this front

Sun, 29 Apr
SEA
KUL
34h 10m
Mon, 28 May
KUL
SEA
26h 24m
RM 3,087
Trip: 30 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 2330 reviews
Overall
8.8
Boarding
8.9
Comfort
8.6
Crew
9.0
Entertainment
8.7
Food
8.4
SIN
LAX
Good 7.6

There was not much leg room in the seatings

LAX
ICN
Good 7.0

Loved the hot towel service

Entertainment could be better, however there were a few new and Oscar nominated movies available. Personal air conditioning would be great, I was too hot the entire flight

HND
SIN
Good 6.3

Food

Crew

LAX
NRT
Excellent 10.0

The seats are very comfortable. There was ample entertainment.

No complaints at all. They are very professional and I would chose them again.

SFO
SIN
Excellent 10.0

Seats in economic class are not too contraint in space, food was good and entertainment system quite nice with large si play screen and large movie selection

Tue, 6 Mar
SEA
KUL
33h 58m
Tue, 20 Mar
KUL
SEA
32h 10m
RM 3,377
Trip: 14 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4599 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.9
CTU
PVG
Mediocre 2.0

This ridiculous airline and it's rude, obnoxious staff in Chengdu made a mockery of my friend and I (two 21 year old American girls traveling alone). We had booked round trip tickets back in October 2017 that included a 1 hour layover in Chengdu first, then a 7 hour layover in Shanghai on our way to Bangkok for a trip in Thailand. That was fine with us. Then all of a sudden it changed to a 6 hour layover in Chengdu then an 18 HOUR layover in Shanghai. We decided to deal with it and get a hotel room in Shanghai, no big deal. After a great trip in Thailand and leaving fine from Bangkok to our first layover in Chengdu, that is where the nightmare started. First off, going through Chengdu customs, I don't know if it is because Americans do not travel through there a lot, but the officers pulled us aside and were passing around our American passports around their staff, taking pictures of them with Iphones before handing us "in-transit" paperwork to fill out. As weird as that was, no one really seemed to speak english and we just wanted to get away from them and get through. When we went to the check in counter, they handed me a boarding pass for our flight at 1:50 that afternoon, but then proceeded to tell my friend that she wasn't on a flight until the next morning at 7 am out of Chengdu and our original connecting flight out of Shanghai at 11:50 the next morning was now at 8 pm for her. What could have been simply fixed like it WAS after calling priceline and our travel agent, the staff at the ticket counter and a representative over the phone made our lives living hell. They barely spoke english and the ones that did were very rude to us, saying that they couldn't help us and put us on the phone with China Eastern. FOR AN HOUR AND A HALF we were on the phone with a representative who was talking us in circles, telling us that there were no available seats on the 1:50 and that he could get her on the next 3:45 out of Chengdu, then put us on hold to come back and say he couldn't only change 1 domestic flight in China, but would have to cancel her flight to NY. When offering to pay to just DO IT and get out of china, he said that if he were to cancel it and take our credit card info, it "may or may not go through" and if it didn't she would be stuck with no flights. When asked how that made any sense, he proceeds to say" Because miss, our system sucks," and other rude things like "Why can't you just keep your flight and meet your friend in NY." then him along with a rude ticket counter guy say that he could help us if we took 5,000 yuan out of the bank and paid them cash. TRYING TO SCAM US. After all this drama a simple call to priceline was able to fix the problem no payment involved, and there WERE available seats on all the flights and a domestic flight could be changed. LYING, SCAMMING, RUDE, individuals. Definitely worth a little more money to take any other airline BUT THIS ONE.

PVG
YVR
Mediocre 2.0

Every time the flight was late

PVG
KMG
OK 5.6

We stopped in NAO (Nanchong) for about an hour and it was quite a sketch experience.

PVG
YYZ
Excellent 9.3

The staff Food and drinks Smooth flight

Checking in

SVO
PVG
Excellent 8.3

Very good seats

Very few movies it the list

Sun, 4 Mar
SEA
KUL
38h 15m
Wed, 21 Mar
KUL
SEA
25h 35m
RM 3,572
Trip: 17 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 2635 reviews
Overall
8.0
Boarding
8.0
Comfort
7.8
Crew
8.3
Entertainment
8.0
Food
7.6
AKL
BNE
Excellent 10.0

The service from the beginning to the destination was great. I found the staff very professional

none

TPE
JFK
Excellent 10.0

The crew was excellent with services provided. This aircraft was roomier as compared to the first leg of our trip. The flight was excellent and generally very smooth.

YVR
TPE
Excellent 9.6

well organized boarding, very attentive crew, decent food and entertainment.

nothing major to complain about.

SIN
TPE
Excellent 10.0

We liked the service provided by the crew. The pilot was excellent, as we arrived safely.

I wish the aircraft's seats were a bit wider. (I'm not getting bigger, but space seems to be at a premium.)

TPE
MNL
OK 5.3

good it was not a long flight.

The crew was a bit negligent. They passed me when serving the food just because the aisle seat passenger next to me was served his special meal earlier, so they did not notice that the passenger at the window seat (which was me) had no tray in front of him when running the regular meal service. Isn't this sloppy !? Problem is that once they passed you, it's hard to get their attention, as they are always in a hurry, and not looking over the cabin just to check if someone needs something or wants to call on them for any reason, and there are no attendant calling buttons available. So you have to wait until they come by your seat again. Finally I got my meal with apologies 15 minutes later, but the experience was already ruined and the negative impression built.. Also, when departing from Taipei, the boarding process was a bit disorganized, compared with the one we had in Vancouver. As for as the entertainment, the LCD monitor at my seat was pretty worn out, with very poor contrast, making it difficult to watch a movie or read information. Same airline with two opposing experiences: Vancouver-to-Taipei very good, Taipei-to-Manila: poor.

Mon, 7 May
SEA
KUL
39h 00m
Wed, 16 May
KUL
SEA
51h 04m
RM 2,587
Trip: 10 days
Overall 0.0 Poor
Based on 0 reviews
Fri, 9 Mar
SEA
KUL
58h 35m
Thu, 22 Mar
KUL
SEA
33h 35m
RM 2,740
Trip: 13 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 323 reviews
Overall
7.1
Boarding
7.2
Comfort
7.2
Crew
7.5
Entertainment
6.8
Food
6.9
TAO
LAX
OK 5.0

I liked the plane. 787’s are the smoothest rides.

Xiamen Airlines should be applauded for having a direct flight from LA to Qingdao. But they have a lot to learn about the proper service and materials in business class. Not surprisingly, they have gone for the cheapest way to service the customer. Lot to learn.

XMN
CGK
Good 7.3

Friendly and eager to serve crew

Lack of variety on food choices

BKK
XMN
Excellent 8.6

Nice wide seats, well run flight. Lots of food served, though very mixed quality. The unfortunate experiences described in the negatives of this review, do not repeat on the return flight.

In the fine print is the fact that the flight includes a stop in Shenzen. On the outbound flight this was a nightmare experience with Chinese immigration. Exhausted from a 14 hour flight, passengers had their passports taken away; were put through a bizarre 45 minute finger printing process using machines that did not work; and then left to wait for an hour or more with no information. The continuation flight was in another part of the airport - a very long walk; and it turned out not to be at the departing gate that was displayed on the monitors. We arrived at the indicated (wrong) gate with no guidance. Very nearly missed the continuation flight. Once in Xiamen, our arrival was late enough that the second floor of the airport was closed. There were no ATMs on the first floor; no way to get the Chinese cash needed to take a taxi to the airport. Fortunately a kind citizen agreed to exchange some cash, using mental calculations and sign language about the exchange rate.

XMN
LAX
Excellent 8.0

The flight crew was kind..really hard working..

I was not informed before hand I needed a visa to enter China..Xiamen international airport does not have transit lounge...so leaving on the 6 December from Lax to Xiamen ..I was denied to fly Xiamen so they scrambled last minute an put me on China southern airlines...upon return from Singapore I had to pay for Chinese visa since I was to return through Xiamen...it was a nightmare

XMN
HKG
Excellent 10.0

I liked the price of the trip and free hotel for long transit time.

Early arrival in Xiamen (5am) nothing open and no way to exchange money for taxi or food. Eventually found ATM that solved that problem. Wasn't dressed for or expecting the cold weather. Communications were a problem.

Wed, 25 Apr
SEA
KUL
40h 40m
Sun, 6 May
KUL
SEA
49h 34m
RM 2,630
Trip: 12 days
Overall 0.0 Poor
Based on 0 reviews
Fri, 6 Apr
SEA
KUL
42h 05m
Wed, 18 Apr
KUL
SEA
64h 05m
RM 2,740
Trip: 13 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 323 reviews
Overall
7.1
Boarding
7.2
Comfort
7.2
Crew
7.5
Entertainment
6.8
Food
6.9
SEA
SZX
Excellent 9.6

The cabin crew were very nice and courteous!

Couldn't be helped, it was just a long flight!

SHA
SZX
OK 5.0

I was very sick and contagious and asked for a single person hotel room for the night before a connecting flight. It was not accommodated. It would have cost extra 100-200 yuan. Then when we asked for the shuttle to the hotel, the security at the departures level meant we could not exit and be picked up. No one could arrange pick up at arrivals. Instead we paid for a taxi ourselves. Poor service and coordination, especially considering I could barely talk and just badly needed a rest.

XMN
CGK
Good 7.3

Friendly and eager to serve crew

Lack of variety on food choices

BKK
XMN
Excellent 8.6

Nice wide seats, well run flight. Lots of food served, though very mixed quality. The unfortunate experiences described in the negatives of this review, do not repeat on the return flight.

In the fine print is the fact that the flight includes a stop in Shenzen. On the outbound flight this was a nightmare experience with Chinese immigration. Exhausted from a 14 hour flight, passengers had their passports taken away; were put through a bizarre 45 minute finger printing process using machines that did not work; and then left to wait for an hour or more with no information. The continuation flight was in another part of the airport - a very long walk; and it turned out not to be at the departing gate that was displayed on the monitors. We arrived at the indicated (wrong) gate with no guidance. Very nearly missed the continuation flight. Once in Xiamen, our arrival was late enough that the second floor of the airport was closed. There were no ATMs on the first floor; no way to get the Chinese cash needed to take a taxi to the airport. Fortunately a kind citizen agreed to exchange some cash, using mental calculations and sign language about the exchange rate.

LAX
XMN
OK 4.6

Complimentary wifi and excellent crew service

The econ seat is too low, when front seater tilted the seat backward, the screen is right in front of my face. Entertainment video screen doesn’t adjust; in other words, it cannot be adjust in angle, causing neck pain over time. Meals are average, definitely different from the quality compared to regional or domestic equivalent. Very sad, considering that Xiamen Air has a good reputation inside China. The restroom is also poorly stocked — no toilet roll constantly

Wed, 11 Apr
SEA
KUL
18h 45m
Thu, 26 Apr
KUL
SEA
19h 00m
RM 3,056
Trip: 16 days
8.6ExcellentShow reviews
Overall 8.6 Excellent
Based on 4079 reviews
Boarding
8.8
Comfort
8.5
Crew
8.9
Entertainment
8.5
Food
8.3
ORD
TPE
Excellent 9.6

Eveyone was syper friendly and the food was decent. They were very good about allowing me to change seats to an open seat once the doors were closed.

The selection of movies to watch was not ver good. They had a few (10-15) choices for a few genre but over all there were obly 1 or 2 decent movies per genre.

BKK
TPE
Excellent 8.6

On time

TPE
IAH
Good 7.6

When offering drinks, the steward didn't give passengers enough time to make their selection. Offerred snack in the dark when most people were asleep. Understand that the attendants are trying to carry their tasks in a specific time frame but there must be a better way to serve your customers, such as announcing that snack can be brought to you upon your request.

SGN
TPE
Excellent 10.0

Veggie food delicious

No

JFK
TPE
Excellent 10.0

Their performance were great!

No bad experience encountered. Everything went smooth.

Tue, 10 Apr
SEA
KUL
27h 55m
Tue, 1 May
KUL
SEA
36h 21m
RM 3,158
Trip: 22 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 2330 reviews
Overall
8.8
Boarding
8.9
Comfort
8.6
Crew
9.0
Entertainment
8.7
Food
8.4
SIN
LAX
Good 7.6

There was not much leg room in the seatings

MAA
SIN
Good 7.6

The seats and there is not much leg room

SFO
SIN
Excellent 10.0

Seats in economic class are not too contraint in space, food was good and entertainment system quite nice with large si play screen and large movie selection

SFO
SIN
Excellent 8.0

Premium economy

SFO
HKG
Excellent 8.3

The service from the Singapore Airlines is always impeccable. The food is delicious. The business class seat is spacious and wider than all the US airlines. There are plenty storage space in your seat space. The entertainment system has many choices and has a lot new release movies and shows.

Unfortunately, the ride on Boeing 777 is not as smooth as the Airbus'. The noise in the cabin is louder. The seat is comfortable but the bed is not. First, the flat bed is not transformed by a button and it needs a physical person to flip it over. The mat is thin and I can feel some hard edges while lying down. The noise from the engine transmits to the bed and it is hard to sleep even with the noise cancellation headphone.

Wed, 11 Apr
SEA
KUL
41h 51m
Wed, 25 Apr
KUL
SEA
36h 49m
RM 2,724
Trip: 15 days
Overall 0.0 Poor
Based on 0 reviews
Thu, 5 Apr
SEA
KUL
32h 40m
Tue, 17 Apr
KUL
SEA
31h 58m
RM 3,400
Trip: 13 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4599 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.9
HRB
PEK
Excellent 10.0

As always, I was impressed by the high level of professionalism.

PVG
YVR
Mediocre 2.0

Every time the flight was late

CTU
PVG
Mediocre 2.0

This ridiculous airline and it's rude, obnoxious staff in Chengdu made a mockery of my friend and I (two 21 year old American girls traveling alone). We had booked round trip tickets back in October 2017 that included a 1 hour layover in Chengdu first, then a 7 hour layover in Shanghai on our way to Bangkok for a trip in Thailand. That was fine with us. Then all of a sudden it changed to a 6 hour layover in Chengdu then an 18 HOUR layover in Shanghai. We decided to deal with it and get a hotel room in Shanghai, no big deal. After a great trip in Thailand and leaving fine from Bangkok to our first layover in Chengdu, that is where the nightmare started. First off, going through Chengdu customs, I don't know if it is because Americans do not travel through there a lot, but the officers pulled us aside and were passing around our American passports around their staff, taking pictures of them with Iphones before handing us "in-transit" paperwork to fill out. As weird as that was, no one really seemed to speak english and we just wanted to get away from them and get through. When we went to the check in counter, they handed me a boarding pass for our flight at 1:50 that afternoon, but then proceeded to tell my friend that she wasn't on a flight until the next morning at 7 am out of Chengdu and our original connecting flight out of Shanghai at 11:50 the next morning was now at 8 pm for her. What could have been simply fixed like it WAS after calling priceline and our travel agent, the staff at the ticket counter and a representative over the phone made our lives living hell. They barely spoke english and the ones that did were very rude to us, saying that they couldn't help us and put us on the phone with China Eastern. FOR AN HOUR AND A HALF we were on the phone with a representative who was talking us in circles, telling us that there were no available seats on the 1:50 and that he could get her on the next 3:45 out of Chengdu, then put us on hold to come back and say he couldn't only change 1 domestic flight in China, but would have to cancel her flight to NY. When offering to pay to just DO IT and get out of china, he said that if he were to cancel it and take our credit card info, it "may or may not go through" and if it didn't she would be stuck with no flights. When asked how that made any sense, he proceeds to say" Because miss, our system sucks," and other rude things like "Why can't you just keep your flight and meet your friend in NY." then him along with a rude ticket counter guy say that he could help us if we took 5,000 yuan out of the bank and paid them cash. TRYING TO SCAM US. After all this drama a simple call to priceline was able to fix the problem no payment involved, and there WERE available seats on all the flights and a domestic flight could be changed. LYING, SCAMMING, RUDE, individuals. Definitely worth a little more money to take any other airline BUT THIS ONE.

PVG
DEL
Excellent 8.0

Timely departure/arrival, comfortable flight, helpful crew

Food menu selection

CTU
KWL
Excellent 10.0

Airline personnel very helpful. Plane was clean.

Finding China Eastern in very large terminal. Almost no signs in English.

Mon, 26 Mar
SEA
KUL
18h 45m
Fri, 20 Apr
KUL
SEA
21h 40m
RM 3,107
Trip: 26 days
8.6ExcellentShow reviews
Overall 8.6 Excellent
Based on 4079 reviews
Boarding
8.8
Comfort
8.5
Crew
8.9
Entertainment
8.5
Food
8.3
TPE
HAN
OK 5.6

We won’t fly Eva again.

TPE
JFK
Excellent 9.6

felt welcomed in the flight.

BKK
TPE
Excellent 8.6

On time

HKG
TPE
Excellent 9.0

Crew services, boarding, on time

Food and seat can be better

IAH
TPE
Excellent 10.0

Very much

Fri, 9 Mar
SEA
KUL
58h 35m
Sat, 24 Mar
KUL
SEA
57h 35m
RM 2,829
Trip: 15 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 323 reviews
Overall
7.1
Boarding
7.2
Comfort
7.2
Crew
7.5
Entertainment
6.8
Food
6.9
XMN
CGK
Good 7.3

Friendly and eager to serve crew

Lack of variety on food choices

XMN
HKG
Excellent 10.0

I liked the price of the trip and free hotel for long transit time.

Early arrival in Xiamen (5am) nothing open and no way to exchange money for taxi or food. Eventually found ATM that solved that problem. Wasn't dressed for or expecting the cold weather. Communications were a problem.

TAO
LAX
OK 5.0

I liked the plane. 787’s are the smoothest rides.

Xiamen Airlines should be applauded for having a direct flight from LA to Qingdao. But they have a lot to learn about the proper service and materials in business class. Not surprisingly, they have gone for the cheapest way to service the customer. Lot to learn.

YVR
XMN
Excellent 10.0

Price and flight were great. Communicating was small problem. 5 am arrival nothing open so couldn't change money for food, taxi etc. Finally found an ATM that worked. People used their cell phones to try and communicate.

Some obstacles with early morning arrival and communications

SEA
SZX
Excellent 9.6

The cabin crew were very nice and courteous!

Couldn't be helped, it was just a long flight!

Fri, 20 Jul
SEA
KUL
36h 05m
Mon, 20 Aug
KUL
SEA
37h 19m
RM 3,248
Trip: 32 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 2330 reviews
Overall
8.8
Boarding
8.9
Comfort
8.6
Crew
9.0
Entertainment
8.7
Food
8.4
SIN
DEL
Mediocre 3.0

Service

LHR
SIN
Excellent 10.0

Fantastic flight attendants never needed anything just a 1st class job definitely a 5 star airline thanks for everything

All good

SIN
LAX
Good 7.6

There was not much leg room in the seatings

SFO
SIN
Excellent 8.0

Premium economy

SFO
HKG
Excellent 8.3

The service from the Singapore Airlines is always impeccable. The food is delicious. The business class seat is spacious and wider than all the US airlines. There are plenty storage space in your seat space. The entertainment system has many choices and has a lot new release movies and shows.

Unfortunately, the ride on Boeing 777 is not as smooth as the Airbus'. The noise in the cabin is louder. The seat is comfortable but the bed is not. First, the flat bed is not transformed by a button and it needs a physical person to flip it over. The mat is thin and I can feel some hard edges while lying down. The noise from the engine transmits to the bed and it is hard to sleep even with the noise cancellation headphone.

Tue, 1 May
SEA
KUL
27h 55m
Thu, 10 May
KUL
SEA
35h 14m
RM 2,747
Trip: 10 days
Overall 0.0 Poor
Based on 0 reviews
Mon, 2 Apr
SEA
KUL
18h 45m
Thu, 19 Apr
KUL
SEA
19h 00m
RM 3,146
Trip: 18 days
8.6ExcellentShow reviews
Overall 8.6 Excellent
Based on 4079 reviews
Boarding
8.8
Comfort
8.5
Crew
8.9
Entertainment
8.5
Food
8.3
IAH
TPE
Excellent 10.0

Very much

SEA
TPE
OK 5.3

The seats are way too close to each other. I’m 5 foot four and my knees touched this front

HKG
TPE
Excellent 9.0

Crew services, boarding, on time

Food and seat can be better

TPE
IAH
Good 7.6

When offering drinks, the steward didn't give passengers enough time to make their selection. Offerred snack in the dark when most people were asleep. Understand that the attendants are trying to carry their tasks in a specific time frame but there must be a better way to serve your customers, such as announcing that snack can be brought to you upon your request.

TPE
JFK
Excellent 9.6

felt welcomed in the flight.

Mon, 26 Feb
SEA
KUL
58h 35m
Thu, 8 Mar
KUL
SEA
33h 35m
RM 2,947
Trip: 11 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 323 reviews
Overall
7.1
Boarding
7.2
Comfort
7.2
Crew
7.5
Entertainment
6.8
Food
6.9
XMN
YVR
Excellent 10.0

We left 13 mins late but landed 45 mins earlyearly

XMN
CGK
Good 7.3

Friendly and eager to serve crew

Lack of variety on food choices

SHA
SZX
OK 5.0

I was very sick and contagious and asked for a single person hotel room for the night before a connecting flight. It was not accommodated. It would have cost extra 100-200 yuan. Then when we asked for the shuttle to the hotel, the security at the departures level meant we could not exit and be picked up. No one could arrange pick up at arrivals. Instead we paid for a taxi ourselves. Poor service and coordination, especially considering I could barely talk and just badly needed a rest.

BKK
XMN
Excellent 8.6

Nice wide seats, well run flight. Lots of food served, though very mixed quality. The unfortunate experiences described in the negatives of this review, do not repeat on the return flight.

In the fine print is the fact that the flight includes a stop in Shenzen. On the outbound flight this was a nightmare experience with Chinese immigration. Exhausted from a 14 hour flight, passengers had their passports taken away; were put through a bizarre 45 minute finger printing process using machines that did not work; and then left to wait for an hour or more with no information. The continuation flight was in another part of the airport - a very long walk; and it turned out not to be at the departing gate that was displayed on the monitors. We arrived at the indicated (wrong) gate with no guidance. Very nearly missed the continuation flight. Once in Xiamen, our arrival was late enough that the second floor of the airport was closed. There were no ATMs on the first floor; no way to get the Chinese cash needed to take a taxi to the airport. Fortunately a kind citizen agreed to exchange some cash, using mental calculations and sign language about the exchange rate.

YVR
XMN
Excellent 10.0

Price and flight were great. Communicating was small problem. 5 am arrival nothing open so couldn't change money for food, taxi etc. Finally found an ATM that worked. People used their cell phones to try and communicate.

Some obstacles with early morning arrival and communications

Seattle to Kuala Lumpur flight information

Flights arrive in Kuala Lumpur
Flights depart from Seattle
Flight price RM 2,575
Distance 12936 km
Airlines XiamenAir, EVA Air, Singapore Airlines, China Eastern, China Airlines
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Prices are per person, are for e–tickets and include all taxes & fees in MYR.

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At KAYAK we don’t set prices, so it’s not possible for us to guarantee what other companies are selling.

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Why aren’t prices accurate 100% of the time?
Prices on airline seats, hotel rooms and car hires can change frequently. Several people may also be trying to buy the same travel option simultaneously. As a result, you may find on occasion that certain prices are no longer available.

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The fares displayed include all taxes and fees for economy class travel and were found by the provider in the last 72 hours. Seats are limited and may not be available on all flights and days. Fares are subject to change and may not be available on all flights or dates of travel. Some carriers charge additional fees for extra checked bags. Please check the carriers' sites.