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(Return)
Airports
Origin
Kuala Lumpur
RM 3,007
only
RM 3,007
Destination
Vienna
RM 3,007
only
RM 3,007
Fri, 25 May
KUL
VIE
30h 50m
Sat, 2 Jun
VIE
KUL
21h 00m
RM 3,007
Trip: 9 days
Overall 0.0 Poor
Based on 0 reviews
Mon, 2 Apr
KUL
VIE
31h 05m
Mon, 9 Apr
VIE
KUL
23h 30m
RM 3,186
Trip: 8 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 3802 reviews
Overall
7.1
Boarding
7.2
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.7
BKK
CAN
OK 4.6

We arrived safely.

I was unable to check in online.When I mentioned this at the ticket counter the agent responded that they kept hearing that from passageners. Apparently this wasn't enough of an issue to make any changes. The plane was uncomfortable for such a long flight. Lots of movie choices, but few current choices. Flight attendants weren't that friendly.

CAN
ICN
Mediocre 2.0

They left one of my bags in China. I need it

CAN
TPE
Excellent 10.0

Great service.

Need “brown” paper towels for the bathrooms, not just facial tissues.

PVG
CTU
Excellent 10.0

Very good

CNX
CAN
Good 6.0

Flight crew were friendly and helpful.

Seats are hard and uncomfortable.

Sun, 24 Dec
KUL
VIE
16h 50m
Wed, 10 Jan
VIE
KUL
15h 20m
RM 3,231
Trip: 18 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 16969 reviews
Overall
8.0
Boarding
7.9
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
8.0
IST
TLV
Good 6.0

No AC

IST
KTM
Mediocre 2.0

I did not like anything.

Everything. I will never book a flight from Kayak from now on. Kayak just charged us a lot of money and did not do anything for us.

IST
KTM
Good 6.0

Crew in both flights were friendly. The service boarding etc was great. Flight was very turbulent.

Passenger next to me wanted water constantly. The passenger on left of me constantly wanted wine. One got very little attention while the other treated like royalty. Unfortunately the African passenger who wanted water went thirsty a lot.

IST
TLV
Mediocre 2.0

All of it with the worst service in the world

JNB
IST
Excellent 10.0

I'm 6 ft 2. Legspace was adequate, and no silly boxes under the seats like other airlines that obstruct your feet. Great entertainment systems - modern, good selection. Food and staff excellent.

Their online checkin systems could operate a bit more smoothly. At one point, I had to go in in person, because the online checkin site had an already past flight from their codeshare partner SAS showing up as the next flight, and I couldn't perform online checkin as a result.

Wed, 28 Mar
KUL
VIE
18h 00m
Fri, 13 Apr
VIE
KUL
26h 15m
RM 3,264
Trip: 17 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 14033 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
LAX
LHR
Mediocre 2.0

The woman at the check in desk worked patiently with us until she found us an alternate route. We werare given food and hotel vouchers to get us through the night.

Our British Airways flight was downgraded to a smaller airplane and we were not informed of this until we were in an hour in to waiting in a very long line to check in at the airport. We were unable to check in online the night before but not told why, and then we were unable to check in at the electronic kiosk at the airport but also not told way. When we got into the very confused and long line at the check-in desk 2.5 hours before our scheduled departure, we waited for almost an hour before anybody told us what was going on. They then told us that the flight has been downgraded to a smaller airplane, and that the agents were individually looking into rerouting passengers as they came up to the desk. Yeah sure does that the flight would not leave until everything was resolved and that people who had purchased their flights earlier would have priority. We then waited another 1.5 hours before it was our turn to speak to an agent at the desk. She told us that we would definitely not be getting on the flight because we had not checked in in time, which we had been unable to do. She then worked on rerouting us and offered us what sounded like an excellent flight option direct to Amsterdam on KLM the following day, however when we went to KLM to check in for the flight they said it was overbooked and we could go standby but we would not be guaranteed seats. We went back to her again and she eventually booked us on a Delta flight through Salt Lake City leaving the following day. We are currently in Salt Lake awaiting our flight to Amsterdam. This gets us to Amsterdam 12 hours after planned, Shortening our vacation with friends and causing us to miss events that have been planned. We are very upset that there was no information provided to us earlier and that British Airways did not, as is customary, first seek volunteers to take later flights, before bumping people off due to a lack of seats on their available plane. Instead they gave priority to people that had paid more money to check in with priority. We booked our flights 3 1/2 months ahead of time and feel that we were grossly AND unnecessarily put out by the actions and lack of communication throughout the process with British Airways.

YYC
LHR
Mediocre 2.0

Air hostesses were good

Poor food, and very little of it is given. poorly run airline. Too many unnecessary rules that don't apply to any other airlines that they claim to be in the name of security. Will not fly again.

LGW
ALC
OK 4.0

Crew didn't reach middle of plane with Food & Beverage. Lots of fussy/serving of premium passengers but economy not really looked after. Was bashed into 3 times by same member of crew walking up aisle and not once apologised.

PHL
LHR
OK 5.0

I feel like the overall product is so devalued at BA these days. It just doesn't feel classy anymore. As opposed to Lufthansa, which is an example of a European carrier that cares about passenger comfort and experience. Also the typical circling of LHR to get a slot is annoying and makes me want to avoid BA.

LHR
MXP
Excellent 10.0

British Airways makes you pay for water!!! I accept paying for food and drinks but water should be free Also their machines to pay on board don’t accept USA credit cards so I couldn’t pay but a kind flight attendant allowed me to buy with card and she hand wrote info

Wed, 28 Mar
KUL
VIE
15h 40m
Wed, 11 Apr
VIE
KUL
22h 00m
RM 3,272
Trip: 15 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 6468 reviews
Overall
8.3
Boarding
8.3
Comfort
8.1
Crew
8.5
Entertainment
8.2
Food
7.9
DOH
MNL
Excellent 9.3

Flight was without any hitches, could have done better with boarding after the previous mishap of a 5 hour delayed flight and being forced to stay in Doha for a night which put everyone's schedules off by a day. Still, I would book another flight with Qatar airways for their efforts and overall good service.

It would have been nice if Qatar Airlines also provided Priority Boarding for everyone on the flight that got delayed as there was a long line just to get to the boarding area.

SIN
DOH
Excellent 9.6

La mejor atención, buena comida, comodidad, confiabilidad, pilotaje, tranquilidad

Podrían tener más películas con subtítulos en español, jugos mas conocidos y la música mejor organizada para búsqueda

IAD
DOH
Good 6.0

The seats were cramped

DOH
NBO
OK 4.3

Old plane treating the Africans like poor people of no value .. All other Qatar flights have newer aircrafts

PHL
DOH
Good 7.6

Flight was delayed for 4 hrs

Mon, 25 Dec
KUL
VIE
24h 15m
Mon, 8 Jan
VIE
KUL
16h 40m
RM 3,374
Trip: 15 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 9795 reviews
Overall
8.3
Boarding
8.3
Comfort
8.3
Crew
8.5
Entertainment
8.6
Food
8.1
MAA
DXB
Good 7.0

friendly crew

due to 11 kg total weight I had to check in a soft carry on bag resulting in :1/2 hour extra wait time and some crushed items. Vegetarian food was pretty tasteless.

CPT
DXB
Excellent 8.0

The entertainment was giving some issues and the staff tried to resolve it. Eventually it came right by it self...

DXB
DFW
Good 6.0

Flight change

DXB
MAA
Excellent 8.0

Not able to select seats during online checkin free of cost.

DXB
FLL
Excellent 10.0

Service on time nice attendants clean plane modern

Fri, 22 Dec
KUL
VIE
15h 35m
Sat, 13 Jan
VIE
KUL
13h 55m
RM 3,843
Trip: 23 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 112 reviews
Boarding
7.2
Comfort
7.5
Crew
7.5
Entertainment
6.8
Food
6.8
HKG
KUL
Excellent 8.0

The 32" pitch giving more leg space, better than MAS and AirAsia on that count. Good baggage allowance.

The food is rather meh, does not stand out

HKG
KUL
Excellent 10.0

I have flown Malindo before and I have been happy about tbeir customer service.

BOM
KUL
Excellent 8.0

Leg space and good arm rest

No in flight entertainment (movies)

KUL
BDO
OK 5.6

Crews are nice.

Seems like Malindo is starting to degrading the service quality. The flight I took before: they change the airplane to batik which was worse with no entertainment, smaller seat pitch, etc. I book Malindo for a reason and paid for what expected using Malindo!! If they had to change the plane they should've given better one or given back compensation to passengers! Now this flight, they didn't activate the entertainment till way later and turned off way too early. They didn't give any earphone as supposed to. Malindo's service has become bad.

KUL
RGN
Good 6.3

The flight was over 5 hours delayed and they offered no compensation or extra meal.

Sun, 17 Dec
KUL
VIE
29h 50m
Sun, 24 Dec
VIE
KUL
15h 50m
RM 5,528
Trip: 8 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1544 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.5
Entertainment
7.2
Food
7.5
AMS
HKG
Good 7.5

Easy boarding, plenty of room

GLA
AMS
Excellent 8.4

Short-hop flight, fit for purpose.

AMS
MAN
Excellent 8.0

quick and relaxed

CWL
AMS
OK 5.6

Cabin crew very pleasant

Lost our bags, little sympathy from staff

AMS
YYZ
Excellent 9.0

Professional, welcoming and very friendly crew, well-maintained aircraft, comfortable seat and good food. Keep up the good work, KLM.

Not much to comment on here.

Mon, 5 Mar
KUL
VIE
20h 45m
Sat, 31 Mar
VIE
KUL
18h 20m
RM 3,019
Trip: 26 days
Overall 0.0 Poor
Based on 0 reviews
Tue, 27 Mar
KUL
VIE
26h 15m
Wed, 11 Apr
VIE
KUL
34h 30m
RM 3,219
Trip: 16 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 3802 reviews
Overall
7.1
Boarding
7.2
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.7
CAN
ICN
Mediocre 2.0

They left one of my bags in China. I need it

MNL
CAN
Mediocre 3.3

Had to spend about 9 hours in the air-port before they took us to an hotel to spent a night in china Delay can happen but the lack of communication was horrible Didn’t feel like there was anyone to talk to that will explain to you what is going on

Horrible treatment by the company Didn’t know how great the customer who were stock in the airport ................ Horrible experience Will never fly again even if it’s for free No option to choose vegetarian food before the flight if you didn’t book on their website

LAX
CAN
Excellent 9.6

Great crew service!

CAN
TPE
Excellent 10.0

Great service.

Need “brown” paper towels for the bathrooms, not just facial tissues.

PVG
CTU
Excellent 10.0

Very good

Sun, 24 Dec
KUL
VIE
20h 30m
Sat, 13 Jan
VIE
KUL
20h 00m
RM 3,264
Trip: 21 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 16969 reviews
Overall
8.0
Boarding
7.9
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
8.0
IST
KTM
Mediocre 2.0

I did not like anything.

Everything. I will never book a flight from Kayak from now on. Kayak just charged us a lot of money and did not do anything for us.

IST
TLV
Good 6.0

No AC

IST
TLV
Mediocre 2.0

All of it with the worst service in the world

FCO
IST
Excellent 10.0

Great service!

VKO
IST
Excellent 10.0

Great flight

Na

Fri, 30 Mar
KUL
VIE
29h 20m
Fri, 13 Apr
VIE
KUL
26h 15m
RM 3,264
Trip: 15 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 14033 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
SIN
LHR
OK 5.0

Nothing.

Poor legroom with large entertainment boxes taking up valuable space under the seat. Armrests do not lift all the way up - only go 45 degrees which is useless if sitting next to your partner and want some more room!

LHR
MUC
Good 7.6

Nice seats! Flight tracker. Our flight in the way home was cancelled due to bad weather and although we had to queue for some time all the information we needed about what to do about food, hotels, travel, etc was given to us along with a new flight the next day with seats together. First time I've had a flight cancelled and was impressed with the service I received (now got to try and claim our expenses back so fingers crossed that goes ok).

The curtain that cuts off premium economy getting swooshed across in front of us.

LHR
MXP
Excellent 10.0

British Airways makes you pay for water!!! I accept paying for food and drinks but water should be free Also their machines to pay on board don’t accept USA credit cards so I couldn’t pay but a kind flight attendant allowed me to buy with card and she hand wrote info

PHL
LHR
OK 5.0

I feel like the overall product is so devalued at BA these days. It just doesn't feel classy anymore. As opposed to Lufthansa, which is an example of a European carrier that cares about passenger comfort and experience. Also the typical circling of LHR to get a slot is annoying and makes me want to avoid BA.

LHR
BOM
Mediocre 2.0

Nothing to like

11 hours wait time!!!! No lounge entrance No food!

Tue, 26 Dec
KUL
VIE
24h 15m
Mon, 8 Jan
VIE
KUL
16h 40m
RM 3,374
Trip: 14 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 9795 reviews
Overall
8.3
Boarding
8.3
Comfort
8.3
Crew
8.5
Entertainment
8.6
Food
8.1
DXB
IAD
OK 4.6

They missed me for breakfast despite my being awake and trying to get their attention. Then they ran out of one of the choices for both dinner and breakfast. This despite the plane being less than capacity. Also there were so many empty seats in the back but I noticed that some people were still being packed in like the flight was full. Emirates should do a better job of assigning seats to make as many people comfortable as possible.

DXB
MAA
Excellent 8.0

Not able to select seats during online checkin free of cost.

DXB
CPT
Excellent 9.0

Flight appeared less than half-full, I had a full 4 seats to stretch out. Yes, this was just lucky, but very much appreciated.

Dull food.

SYD
DXB
Excellent 9.0

Got upgraded to Business!

Nothing really, crew was professional

JFK
DXB
Excellent 8.0

Crew is always helpful and friendly. Riding in economy is never very comfortable. Love the little chocolates handed out toward end of flight.

Food is boring and repetitive. Current movie selections and TV shows were mostly uninteresting.

Sun, 24 Dec
KUL
VIE
17h 45m
Mon, 8 Jan
VIE
KUL
16h 00m
RM 3,386
Trip: 16 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 6468 reviews
Overall
8.3
Boarding
8.3
Comfort
8.1
Crew
8.5
Entertainment
8.2
Food
7.9
DOH
MNL
Excellent 9.3

Flight was without any hitches, could have done better with boarding after the previous mishap of a 5 hour delayed flight and being forced to stay in Doha for a night which put everyone's schedules off by a day. Still, I would book another flight with Qatar airways for their efforts and overall good service.

It would have been nice if Qatar Airlines also provided Priority Boarding for everyone on the flight that got delayed as there was a long line just to get to the boarding area.

WDH
DOH
Good 6.0

It has good sized toilets

Snacks and candy served we're of low quality. No prayer facilities inside the plane. They didn't allow me to pray though I got some empty spot to do so. They brought the issue of safety. While fasten seat belt sign was on I found people standing, walking, using toilet etc but air Crew did never brought up the issue of safety.

KWI
DOH
Excellent 9.0

On general quite good

Checking in, issuing boarding passs was very slow. Maybe it has nothing to do with QA.

SIN
DOH
Excellent 9.6

La mejor atención, buena comida, comodidad, confiabilidad, pilotaje, tranquilidad

Podrían tener más películas con subtítulos en español, jugos mas conocidos y la música mejor organizada para búsqueda

DOH
NBO
OK 4.3

Old plane treating the Africans like poor people of no value .. All other Qatar flights have newer aircrafts

Fri, 30 Mar
KUL
VIE
25h 30m
Tue, 10 Apr
VIE
KUL
21h 00m
RM 3,137
Trip: 12 days
Overall 0.0 Poor
Based on 0 reviews
Mon, 25 Dec
KUL
VIE
16h 50m
Sat, 13 Jan
VIE
KUL
27h 20m
RM 3,264
Trip: 20 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 16969 reviews
Overall
8.0
Boarding
7.9
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
8.0
IST
LOS
Mediocre 2.0

To be honest nothing really.

Quality of service and quality of plane. Seems most of the flight attendants could care less about the flight passengers.

IST
TLV
Mediocre 2.0

All of it with the worst service in the world

IST
KTM
Good 6.0

Crew in both flights were friendly. The service boarding etc was great. Flight was very turbulent.

Passenger next to me wanted water constantly. The passenger on left of me constantly wanted wine. One got very little attention while the other treated like royalty. Unfortunately the African passenger who wanted water went thirsty a lot.

JNB
IST
Excellent 10.0

I'm 6 ft 2. Legspace was adequate, and no silly boxes under the seats like other airlines that obstruct your feet. Great entertainment systems - modern, good selection. Food and staff excellent.

Their online checkin systems could operate a bit more smoothly. At one point, I had to go in in person, because the online checkin site had an already past flight from their codeshare partner SAS showing up as the next flight, and I couldn't perform online checkin as a result.

IST
KTM
Mediocre 2.0

I did not like anything.

Everything. I will never book a flight from Kayak from now on. Kayak just charged us a lot of money and did not do anything for us.

Mon, 2 Apr
KUL
VIE
29h 20m
Sun, 8 Apr
VIE
KUL
38h 15m
RM 3,349
Trip: 7 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 14033 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
LHR
SAN
Mediocre 2.0

Showed up 3 hours before departure and still missed our flight. The agents were extremely slow and rude. If you have a giant line of people who have missed their flight your system obviously isn’t working. Avoid Heathrow’s British Airways by all means if possible.

MAN
LHR
Good 7.3

I was traveling by British airways flight BA271 on 13 December 2017. The plane is old but comfortable. I was looking for USB pots I can't find it. Helpful crew and flight comfortable and landing was perfect. British always need to improve. Thanks

Flight was too long to reach Las Vegas

LHR
MXP
Excellent 10.0

British Airways makes you pay for water!!! I accept paying for food and drinks but water should be free Also their machines to pay on board don’t accept USA credit cards so I couldn’t pay but a kind flight attendant allowed me to buy with card and she hand wrote info

SIN
LHR
OK 5.0

Nothing.

Poor legroom with large entertainment boxes taking up valuable space under the seat. Armrests do not lift all the way up - only go 45 degrees which is useless if sitting next to your partner and want some more room!

LGW
ALC
OK 4.0

Crew didn't reach middle of plane with Food & Beverage. Lots of fussy/serving of premium passengers but economy not really looked after. Was bashed into 3 times by same member of crew walking up aisle and not once apologised.

Wed, 27 Dec
KUL
VIE
24h 15m
Mon, 8 Jan
VIE
KUL
16h 40m
RM 3,374
Trip: 13 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 9795 reviews
Overall
8.3
Boarding
8.3
Comfort
8.3
Crew
8.5
Entertainment
8.6
Food
8.1
MAA
DXB
Good 7.0

friendly crew

due to 11 kg total weight I had to check in a soft carry on bag resulting in :1/2 hour extra wait time and some crushed items. Vegetarian food was pretty tasteless.

CPT
DXB
Excellent 8.0

The entertainment was giving some issues and the staff tried to resolve it. Eventually it came right by it self...

SYD
DXB
Excellent 9.0

Got upgraded to Business!

Nothing really, crew was professional

DXB
BKK
Excellent 8.0

After our trip from Cape Town to Dubai with Emirates which was not that great we where pleasantly surprised when we where bumped up to business class from Dubai to Bangkok. We did not expect this. Although we did not take advantage of all the extras business class has to offer we had a great nights sleep and the breakfast was superb. The cabin crew was excellent all the time. Thank you Emirates.

JFK
DXB
Excellent 8.0

Crew is always helpful and friendly. Riding in economy is never very comfortable. Love the little chocolates handed out toward end of flight.

Food is boring and repetitive. Current movie selections and TV shows were mostly uninteresting.

Wed, 3 Jan
KUL
VIE
33h 25m
Fri, 23 Feb
VIE
KUL
16h 00m
RM 3,476
Trip: 52 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 6468 reviews
Overall
8.3
Boarding
8.3
Comfort
8.1
Crew
8.5
Entertainment
8.2
Food
7.9
DOH
KWI
Excellent 10.0

The friendly hosting of the crew and the clean and tidy of everything the food was delicious hot and cean

The alcoholic drinks on the craft had to be banned for sack of God

KWI
DOH
Excellent 9.0

On general quite good

Checking in, issuing boarding passs was very slow. Maybe it has nothing to do with QA.

DOH
MNL
Excellent 9.3

Flight was without any hitches, could have done better with boarding after the previous mishap of a 5 hour delayed flight and being forced to stay in Doha for a night which put everyone's schedules off by a day. Still, I would book another flight with Qatar airways for their efforts and overall good service.

It would have been nice if Qatar Airlines also provided Priority Boarding for everyone on the flight that got delayed as there was a long line just to get to the boarding area.

KHI
DOH
Excellent 10.0

All of it was great!

WDH
DOH
Good 6.0

It has good sized toilets

Snacks and candy served we're of low quality. No prayer facilities inside the plane. They didn't allow me to pray though I got some empty spot to do so. They brought the issue of safety. While fasten seat belt sign was on I found people standing, walking, using toilet etc but air Crew did never brought up the issue of safety.

Thu, 25 Jan
KUL
VIE
24h 20m
Wed, 31 Jan
VIE
KUL
22h 40m
RM 3,223
Trip: 7 days
Overall 0.0 Poor
Based on 0 reviews
*
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