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(Return)
Airports
Origin
Kota Kinabalu
RM 1,159
only
RM 1,159
Kuala Lumpur
RM 767
only
RM 767
George Town
RM 1,142
only
RM 1,142
Destination
Seoul
RM 767
only
RM 767
Wed, 28 Feb
KUL
ICN
6h 30m
Sat, 3 Mar
ICN
KUL
6h 45m
RM 767
Trip: 4 days
Overall 4.6 OK
Based on 9 reviews
Boarding
6.4
Comfort
5.7
Crew
6.7
Entertainment
3.9
Food
5.1
KTM
KUL
OK 5.3

Flight was on time

Lack of food online, wasn't made clear when booking that had to pay for a meal. Had to pay 10,000 nepalese ruppes just to get 2 of our small bags on. 15kg in total. That's around £80, very expensive. Tried as much as I could to pay online for baggage but was going around in circles. Felt that for the price of the flight paying and extra £80 for 2 small bags was alot of money.

SYD
KUL
Good 6.3

The food (which you buy) is good and there is quite a lot on offer. Staff are very nice. But quite slow.

Small seats- little room. No direct air conditioning. No entertainment unless pre-booked. Would be good if you could buy on flight.

KUL
ICN
OK 5.0

It's cheap.

Forgot to reserve my package and I paid more than round trip ticket price. I'd rather use Korean Air.

KUL
KIX
Excellent 8.0

The staff were attentive. The service was good and overall was okay

KUL
ICN
Good 7.3

This is very much a no-frills airline offering excellent value in my opinion. My business class flight from Kuala Lumpur to Seoul only cost £200.

There was no on-board entertainment and apart from a plate of vegetable rice, everything else had to be paid for. If that is what it takes to offer amazing prices then I think that it is a price worth paying.

Wed, 6 Dec
KUL
ICN
6h 30m
Sat, 9 Dec
ICN
KUL
10h 55m
RM 1,096
Trip: 4 days
Overall 0.0 Poor
Based on 0 reviews
Fri, 20 Oct
BKI
ICN
5h 05m
Tue, 24 Oct
ICN
BKI
5h 10m
RM 1,188
Trip: 5 days
6.7GoodShow reviews
Overall 6.7 Good
Based on 10 reviews
Boarding
7.6
Comfort
7.2
Crew
7.8
Entertainment
5.6
Food
5.8
BKK
ICN
Good 7.3

Price is great if you are lucky enough to get a promotion ticket. Free luggage is included in the ticket During the flight, crews provided water sufficiently.

Basically nothing considering what LCCs provide.

PUS
CJU
Good 7.3

Smiling stewardess

So far so good

ICN
FUK
Excellent 8.0

The CS is very good and we boarded the plane with a SWA level of efficiency.

The inbound plane was delayed.

ICN
DAD
Mediocre 2.0

Nothing

low price air ticket doesn't mean low quality service!

ICN
TPE
OK 5.6

Good service for what you've paid for. Luggage allowance included in the fare could be a bit more.

Thu, 8 Feb
KUL
ICN
6h 20m
Sun, 11 Feb
ICN
KUL
6h 45m
RM 1,193
Trip: 4 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 6 reviews
Overall
7.0
Boarding
7.1
Comfort
7.0
Crew
7.4
Entertainment
6.7
Food
6.5
KUL
ADL
Excellent 8.0

On time departure, clean aircraft, generally friendly staff/crew.

Breakfast - woken 2 hours before landing, very sorry version of "breakfast" was at best aweful only to then have lights turned off again after service completed.

KUL
ICN
Good 7.0

MAS chinese stewardess with excellent performance, very satisfied, thanks a lot and in my flight experience,they are better than SIA.

seat not comfortable enough.

KUL
AOR
Excellent 8.0

Cabin crew, smooth flying

Nothing

KUL
MEL
Mediocre 3.0

Not much. Probably only the check in from.Phnom Penh. Haha checked through to Melb

Couldn't check in online to secure reserved preferred seat section. No boarding passes printed on long haul section. Fight delayed, arrival delayed. No terminal parking for aircraft, which meant catching a bus to terminal. Not impressed at all. Why bother with frequent flyer class if it's not going to apply at all as business flyers.

ADL
KUL
OK 5.0

A mediocre flight is better than an awful one? At least we *had* an entertainment unit. And there was a USB outlet so phones/ipads could remain charged throughout the flight.

Mine was a cramped experience in an old airplane, sadly normal for the industry. Food was bad. Entertainment unit was one of those press-the-screen-and-maybe-10-seconds-later-it'll-react types. Crew wasn't very communicative about what each cart rolling down the isle was for. Not a terrible experience, just not particularly good.

Fri, 2 Mar
KUL
ICN
6h 30m
Fri, 9 Mar
ICN
KUL
6h 45m
RM 767
Trip: 8 days
Overall 4.6 OK
Based on 9 reviews
Boarding
6.4
Comfort
5.7
Crew
6.7
Entertainment
3.9
Food
5.1
AKL
OOL
Mediocre 2.0

Staff were helpful while checking in.

I don't understand how paying for checked bags ahead of time would be priced any differently than doing it at the check in counter, but the difference is exorbitant. It's a cheap airline for a reason and they get their money back by charging you for everything, including water during the flight. It's better to pay a little bit more for a real airline where standard things like carry ons, checked bags, water, and drinks come complimentary, especially for long flights.

KUL
KIX
Excellent 8.0

The staff were attentive. The service was good and overall was okay

KUL
ICN
OK 4.3

Plane is comfortable but

Noisy as there were babies on board making sleep challenging.

KUL
TPE
OK 5.0

their marketing indicates better boarding privileges for boarding but was forced to queue as per other passengers

SYD
KUL
Good 6.6

The price! Efficient and friendly service. If you don't need to be fed every 4 hours, don't need onboard entertainment and can handle the slightly less legroom than standard carriers then AirAsiaX is highly recommended

You get what you pay for, or in the case of budget carriers you don't get what you don't pay for. AirAsiaX is no frills but that said it is efficient and gets you where you want to go for the lowest prices around. The meal you receive with the 'bag upgrade' pack is ok but nothing special.

Fri, 20 Oct
KUL
ICN
12h 10m
Sat, 28 Oct
ICN
KUL
9h 50m
RM 1,580
Trip: 9 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 3670 reviews
Overall
6.3
Boarding
6.4
Comfort
6.3
Crew
6.7
Entertainment
6.1
Food
5.8
PVG
SFO
Mediocre 2.0

Nothing, JustFly cancelled our ticket and would not refund the cancellation fee

PVG
MNL
Excellent 8.6

Great value! This was my first time on China Eastern and was apprehensive because of numerous negative reviews I have read about them. Boy, was I very pleasantly surprised. I travelled from Honolulu to Manila with a stopover in Shanghai. The pleasant experience started with the ground crew in Honolulu. Very friendly and helpful unlike experiences I have had with other airlines there. The flight crew was also very good — respectful and helpful in spite of the limited English. The flight left the gate 5 minutes before scheduled departure. I rated the food and entertainment 3-stars not as a negative, but because it was ordinary — I did not expect anything better than that because the price was very cheap. A couple of observations: (1) in spite of a nearly full flight, there was plenty of overhead space — could it have something to do with their luggage policies? and, (2) very efficient boarding — boarding by seating zones rather than frequent flyer status. I saw a lot of calm and no aggressive behavior. Just overall pleasantly surprised.

PVG
KMG
Good 7.3

Lots of free movies. Leg room was ok. Flight left on time.

Boarding process totally chaotic. Entire ground left to stand in rain on tarmac while gate agent stood on stairs to plane checking boarding passes. But the main problem was China Eastern list my bag and 24 hours later I STILL do not have it. They have been very unhelpful in assisting me to recover my bag. I should also add that I was not able to pre-select my seat, but it worked out ok. Also China Eastern cancelled my return flight and is sending me home one day later than originally scheduled without any apology or compensation.

DPS
PEK
OK 4.0

The food

It was very unorganized & when asking for information the staff members of China eastern were unhelpful & unreliable & Very UNORGANIZED!

SGN
PVG
OK 4.4

Safe flight, on time departure and arrival.

No entertainment system. Seats very uncomfortable for 1st class red eye flight.

Mon, 5 Mar
KUL
ICN
6h 30m
Wed, 14 Mar
ICN
KUL
6h 45m
RM 767
Trip: 9 days
Overall 4.6 OK
Based on 9 reviews
Boarding
6.4
Comfort
5.7
Crew
6.7
Entertainment
3.9
Food
5.1
OOL
KUL
Excellent 10.0

cabin crew great and friendly

Cabin to cold

KUL
ICN
OK 4.3

Plane is comfortable but

Noisy as there were babies on board making sleep challenging.

KTM
KUL
OK 5.3

Flight was on time

Lack of food online, wasn't made clear when booking that had to pay for a meal. Had to pay 10,000 nepalese ruppes just to get 2 of our small bags on. 15kg in total. That's around £80, very expensive. Tried as much as I could to pay online for baggage but was going around in circles. Felt that for the price of the flight paying and extra £80 for 2 small bags was alot of money.

KUL
KIX
Excellent 8.0

The staff were attentive. The service was good and overall was okay

AKL
OOL
Mediocre 2.0

Staff were helpful while checking in.

I don't understand how paying for checked bags ahead of time would be priced any differently than doing it at the check in counter, but the difference is exorbitant. It's a cheap airline for a reason and they get their money back by charging you for everything, including water during the flight. It's better to pay a little bit more for a real airline where standard things like carry ons, checked bags, water, and drinks come complimentary, especially for long flights.

Mon, 26 Feb
KUL
ICN
6h 30m
Sun, 4 Mar
ICN
KUL
6h 45m
RM 771
Trip: 7 days
Overall 4.6 OK
Based on 9 reviews
Boarding
6.4
Comfort
5.7
Crew
6.7
Entertainment
3.9
Food
5.1
SYD
KUL
Good 6.6

The price! Efficient and friendly service. If you don't need to be fed every 4 hours, don't need onboard entertainment and can handle the slightly less legroom than standard carriers then AirAsiaX is highly recommended

You get what you pay for, or in the case of budget carriers you don't get what you don't pay for. AirAsiaX is no frills but that said it is efficient and gets you where you want to go for the lowest prices around. The meal you receive with the 'bag upgrade' pack is ok but nothing special.

KUL
KIX
Excellent 8.0

The staff were attentive. The service was good and overall was okay

KUL
ICN
Good 7.3

This is very much a no-frills airline offering excellent value in my opinion. My business class flight from Kuala Lumpur to Seoul only cost £200.

There was no on-board entertainment and apart from a plate of vegetable rice, everything else had to be paid for. If that is what it takes to offer amazing prices then I think that it is a price worth paying.

AKL
OOL
Mediocre 2.0

Staff were helpful while checking in.

I don't understand how paying for checked bags ahead of time would be priced any differently than doing it at the check in counter, but the difference is exorbitant. It's a cheap airline for a reason and they get their money back by charging you for everything, including water during the flight. It's better to pay a little bit more for a real airline where standard things like carry ons, checked bags, water, and drinks come complimentary, especially for long flights.

SYD
KUL
Good 6.3

The food (which you buy) is good and there is quite a lot on offer. Staff are very nice. But quite slow.

Small seats- little room. No direct air conditioning. No entertainment unless pre-booked. Would be good if you could buy on flight.

Wed, 10 Jan
KUL
ICN
6h 30m
Mon, 15 Jan
ICN
KUL
6h 45m
RM 818
Trip: 6 days
Overall 4.6 OK
Based on 9 reviews
Boarding
6.4
Comfort
5.7
Crew
6.7
Entertainment
3.9
Food
5.1
KUL
ICN
OK 5.0

It's cheap.

Forgot to reserve my package and I paid more than round trip ticket price. I'd rather use Korean Air.

KUL
ICN
OK 4.3

Plane is comfortable but

Noisy as there were babies on board making sleep challenging.

KTM
KUL
OK 5.3

Flight was on time

Lack of food online, wasn't made clear when booking that had to pay for a meal. Had to pay 10,000 nepalese ruppes just to get 2 of our small bags on. 15kg in total. That's around £80, very expensive. Tried as much as I could to pay online for baggage but was going around in circles. Felt that for the price of the flight paying and extra £80 for 2 small bags was alot of money.

SYD
KUL
Good 6.3

The food (which you buy) is good and there is quite a lot on offer. Staff are very nice. But quite slow.

Small seats- little room. No direct air conditioning. No entertainment unless pre-booked. Would be good if you could buy on flight.

KUL
KIX
Excellent 8.0

The staff were attentive. The service was good and overall was okay

Sat, 11 Nov
PEN
ICN
10h 05m
Tue, 14 Nov
ICN
PEN
16h 50m
RM 1,142
Trip: 4 days
Overall 0.0 Poor
Based on 0 reviews
Wed, 18 Oct
BKI
ICN
5h 05m
Sun, 22 Oct
ICN
BKI
5h 10m
RM 1,193
Trip: 5 days
6.7GoodShow reviews
Overall 6.7 Good
Based on 10 reviews
Boarding
7.6
Comfort
7.2
Crew
7.8
Entertainment
5.6
Food
5.8
BKK
ICN
Good 7.3

Price is great if you are lucky enough to get a promotion ticket. Free luggage is included in the ticket During the flight, crews provided water sufficiently.

Basically nothing considering what LCCs provide.

ICN
TPE
OK 5.6

Good service for what you've paid for. Luggage allowance included in the fare could be a bit more.

ICN
DAD
Mediocre 2.0

Nothing

low price air ticket doesn't mean low quality service!

PUS
CJU
Good 7.3

Smiling stewardess

So far so good

ICN
FUK
Excellent 8.0

The CS is very good and we boarded the plane with a SWA level of efficiency.

The inbound plane was delayed.

Mon, 15 Jan
KUL
ICN
6h 30m
Sat, 20 Jan
ICN
KUL
6h 45m
RM 818
Trip: 6 days
Overall 4.6 OK
Based on 9 reviews
Boarding
6.4
Comfort
5.7
Crew
6.7
Entertainment
3.9
Food
5.1
PER
KUL
OK 4.0

The crews are not doing enough to help with the many kids crying incident.

KUL
KIX
Excellent 8.0

The staff were attentive. The service was good and overall was okay

OOL
KUL
Excellent 10.0

cabin crew great and friendly

Cabin to cold

KUL
ICN
OK 4.3

Plane is comfortable but

Noisy as there were babies on board making sleep challenging.

KUL
TPE
OK 5.0

their marketing indicates better boarding privileges for boarding but was forced to queue as per other passengers

Sun, 14 Jan
BKI
ICN
14h 45m
Mon, 29 Jan
ICN
BKI
11h 20m
RM 1,159
Trip: 16 days
Overall 0.0 Poor
Based on 0 reviews
Fri, 8 Dec
KUL
ICN
6h 30m
Fri, 15 Dec
ICN
KUL
6h 45m
RM 860
Trip: 8 days
Overall 4.6 OK
Based on 9 reviews
Boarding
6.4
Comfort
5.7
Crew
6.7
Entertainment
3.9
Food
5.1
KUL
ICN
OK 5.0

It's cheap.

Forgot to reserve my package and I paid more than round trip ticket price. I'd rather use Korean Air.

AKL
OOL
Mediocre 2.0

Staff were helpful while checking in.

I don't understand how paying for checked bags ahead of time would be priced any differently than doing it at the check in counter, but the difference is exorbitant. It's a cheap airline for a reason and they get their money back by charging you for everything, including water during the flight. It's better to pay a little bit more for a real airline where standard things like carry ons, checked bags, water, and drinks come complimentary, especially for long flights.

KUL
KIX
Excellent 8.0

The staff were attentive. The service was good and overall was okay

KUL
TPE
OK 5.0

their marketing indicates better boarding privileges for boarding but was forced to queue as per other passengers

PER
KUL
OK 4.0

The crews are not doing enough to help with the many kids crying incident.

Wed, 21 Mar
PEN
ICN
9h 50m
Fri, 30 Mar
ICN
PEN
13h 10m
RM 1,159
Trip: 10 days
Overall 0.0 Poor
Based on 0 reviews
Wed, 14 Mar
BKI
ICN
5h 00m
Tue, 20 Mar
ICN
BKI
5h 35m
RM 1,344
Trip: 7 days
6.7GoodShow reviews
Overall 6.7 Good
Based on 10 reviews
Boarding
7.6
Comfort
7.2
Crew
7.8
Entertainment
5.6
Food
5.8
ICN
DAD
Mediocre 2.0

Nothing

low price air ticket doesn't mean low quality service!

ICN
TPE
OK 5.6

Good service for what you've paid for. Luggage allowance included in the fare could be a bit more.

BKK
ICN
Good 7.3

Price is great if you are lucky enough to get a promotion ticket. Free luggage is included in the ticket During the flight, crews provided water sufficiently.

Basically nothing considering what LCCs provide.

PUS
CJU
Good 7.3

Smiling stewardess

So far so good

ICN
FUK
Excellent 8.0

The CS is very good and we boarded the plane with a SWA level of efficiency.

The inbound plane was delayed.

Wed, 15 Nov
KUL
ICN
6h 30m
Tue, 21 Nov
ICN
KUL
6h 45m
RM 868
Trip: 7 days
Overall 4.6 OK
Based on 9 reviews
Boarding
6.4
Comfort
5.7
Crew
6.7
Entertainment
3.9
Food
5.1
AKL
OOL
Mediocre 2.0

Staff were helpful while checking in.

I don't understand how paying for checked bags ahead of time would be priced any differently than doing it at the check in counter, but the difference is exorbitant. It's a cheap airline for a reason and they get their money back by charging you for everything, including water during the flight. It's better to pay a little bit more for a real airline where standard things like carry ons, checked bags, water, and drinks come complimentary, especially for long flights.

KUL
ICN
Good 7.3

This is very much a no-frills airline offering excellent value in my opinion. My business class flight from Kuala Lumpur to Seoul only cost £200.

There was no on-board entertainment and apart from a plate of vegetable rice, everything else had to be paid for. If that is what it takes to offer amazing prices then I think that it is a price worth paying.

PER
KUL
OK 4.0

The crews are not doing enough to help with the many kids crying incident.

OOL
KUL
Excellent 10.0

cabin crew great and friendly

Cabin to cold

KUL
KIX
Excellent 8.0

The staff were attentive. The service was good and overall was okay

Sat, 3 Mar
PEN
ICN
9h 50m
Wed, 14 Mar
ICN
PEN
10h 15m
RM 1,163
Trip: 11 days
Overall 0.0 Poor
Based on 0 reviews
Wed, 13 Dec
BKI
ICN
9h 25m
Mon, 18 Dec
ICN
BKI
12h 35m
RM 1,580
Trip: 6 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 3670 reviews
Overall
6.3
Boarding
6.4
Comfort
6.3
Crew
6.7
Entertainment
6.1
Food
5.8
PVG
SFO
Mediocre 2.0

Nothing, JustFly cancelled our ticket and would not refund the cancellation fee

KMG
ICN
Mediocre 2.0

Nothing about it

Rude staff in spite of paying almost close to Cathay Pacific, journey date was forcefully changed just days before traveling with a layover time of 16hours instead of the original plan of 3 hours so was forced to stay overnight at a shitty hotel provided by China Eastern, Check in baggage not handled at Kunming by staff, airport hotel not inside airport, but 20mins away in some dirty part of Kunming, not even in the city. Taxi from airport to and from hotel had no space for checkin baggage and they had to be kept on our laps. No food provided at hotel. Very discomforting experience overall.

SGN
PVG
OK 4.4

Safe flight, on time departure and arrival.

No entertainment system. Seats very uncomfortable for 1st class red eye flight.

PVG
MNL
Excellent 8.6

Great value! This was my first time on China Eastern and was apprehensive because of numerous negative reviews I have read about them. Boy, was I very pleasantly surprised. I travelled from Honolulu to Manila with a stopover in Shanghai. The pleasant experience started with the ground crew in Honolulu. Very friendly and helpful unlike experiences I have had with other airlines there. The flight crew was also very good — respectful and helpful in spite of the limited English. The flight left the gate 5 minutes before scheduled departure. I rated the food and entertainment 3-stars not as a negative, but because it was ordinary — I did not expect anything better than that because the price was very cheap. A couple of observations: (1) in spite of a nearly full flight, there was plenty of overhead space — could it have something to do with their luggage policies? and, (2) very efficient boarding — boarding by seating zones rather than frequent flyer status. I saw a lot of calm and no aggressive behavior. Just overall pleasantly surprised.

HNL
PVG
Excellent 9.3

Comfortable flight, leg room ok, lots of free movies, 2 excellent meals given.

Flight was delayed one hour. Also, different legs of the flight are inconveniently scheduled. I had a 5 hour layover in Shanghai and a 14 hour layover in Kunming. Other airlines I’ve been on have offered a free hotel room when the layover is longer than 8 hours, but China Eastern didn’t.

Sat, 2 Dec
KUL
ICN
6h 30m
Wed, 6 Dec
ICN
KUL
6h 45m
RM 868
Trip: 5 days
Overall 4.6 OK
Based on 9 reviews
Boarding
6.4
Comfort
5.7
Crew
6.7
Entertainment
3.9
Food
5.1
KUL
TPE
OK 5.0

their marketing indicates better boarding privileges for boarding but was forced to queue as per other passengers

KTM
KUL
OK 5.3

Flight was on time

Lack of food online, wasn't made clear when booking that had to pay for a meal. Had to pay 10,000 nepalese ruppes just to get 2 of our small bags on. 15kg in total. That's around £80, very expensive. Tried as much as I could to pay online for baggage but was going around in circles. Felt that for the price of the flight paying and extra £80 for 2 small bags was alot of money.

SYD
KUL
Good 6.6

The price! Efficient and friendly service. If you don't need to be fed every 4 hours, don't need onboard entertainment and can handle the slightly less legroom than standard carriers then AirAsiaX is highly recommended

You get what you pay for, or in the case of budget carriers you don't get what you don't pay for. AirAsiaX is no frills but that said it is efficient and gets you where you want to go for the lowest prices around. The meal you receive with the 'bag upgrade' pack is ok but nothing special.

AKL
OOL
Mediocre 2.0

Staff were helpful while checking in.

I don't understand how paying for checked bags ahead of time would be priced any differently than doing it at the check in counter, but the difference is exorbitant. It's a cheap airline for a reason and they get their money back by charging you for everything, including water during the flight. It's better to pay a little bit more for a real airline where standard things like carry ons, checked bags, water, and drinks come complimentary, especially for long flights.

KUL
KIX
Excellent 8.0

The staff were attentive. The service was good and overall was okay

*
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