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Pros: Crew is friendly and polite. The guy at the boarding who made my day after all my nervous story with boarding pass! With his one sentence and sweet behavior the difficult transatlantic trip became more comfortable.

Cons: In Tbilisi there were problems with boarding pass from Doha to NYC, as they said at desk than I’ll git it in Doha without problems. The arrival was late, wat Doha’s desk they tried to give me boarding oass , but at last sent to the information desk, at that time I had only 1 hr before departure, lazy woman at dest was not so much helpful and friendly, at last I’ve got the boarding and run to the gate as crazy. It was possible to say that I can got it at the gate too

Pros: Discount offer

Cons: N/A

Pros: Attentive and efficient

Pros: The crew was amazing

Cons: it would be better if the flight departure on the scheduled time

Pros: The flight was surprisingly empty compared to flying to Abu Dhabi. I had an entire row to myself. I was able to lay out and sleep peacefully without worrying about the traveler in front of me leaving their seat back. Highly recommend Etihad airways!

Pros: The seat were nice & the staff more helpful than before

Cons: Food can be better Entertainment is not good at all, you are starting it after take off, which might take an hour, and closing it an hour before landing Which is something not nice at all

Pros: Efficient airline, friendly staff.

Cons: Can't blame the airline but getting through terminals is time consuming in Abu Dhabi. Seats are small and hard but I felt excellent value for money.

Cons: Checking was slow at IAD and flight got delayed in Abu Dhabi and there was not good communication on delay.

Cons: The luggage was mishandled when we got to EWR. Landed 9:15, got my luggage at 10:45

Cons: Love Emirates - would fly it everywhere if I could!

Cons: Mechanical problems delayed the flight 1 1/2 hours. Other than that, the flight was good.

Pros: Nothing to say

Cons: See the comments for — the flight from Kochi to Dubai In reality — much worst

Pros: Great crew!!!

Cons: Nothing

Pros: Clean, modern planes, on time, good service amd team.

Cons: If they bump me up to First or Business class.... :p

Cons: Internet connection at airport and lounge is not good

Pros: Crew was awesome

Cons: Food quality need to improved

Cons: From chennai to Abu dhabi was very uncomfortable Abu Dhabi to London was very comfortable

Cons: Checking was slow at IAD and flight got delayed in Abu Dhabi and there was not good communication on delay.

Cons: More comfortable seats.

Pros: Overall satisfied..

Pros: Yes!

Cons: It was ok

Pros: Crew, interior, seats

Cons: Food was average. Service could be better. For example, my wife and I never got our food at the same time or close enough. We had to ask for food or drinks. They should regularly ask if we need something. Empty water bottles (up to 3) were sitting on my table for hours till we landed.

Pros: Everything

Cons: Nothing

Pros: The seats were spacious and comfortable. Ample room for the long flight.

Cons: Desert option: warm cookies

Cons: Too long to get luggage off plane

Pros: Pilot communication

Cons: Free snacks & drinks

Pros: Free service Food and coffee

Cons: Free service Food and coffee

Pros: not much

Cons: Equipment change from A350 to very old 777. Long delay.

Pros: Crew is good. Flight got delayed

Cons: Food is good.

Pros: Crew was very polite and helpful.

Cons: Quality of food could be better Hindu meal was not as good as expected

Cons: Have air fresheners in toilets. Make it smell better.

Pros: Yes

Cons: N/a

Pros: The seats are very uncomfortable. impossible to be comfortable.

Pros: Seating was comfortable and crew was amazing.

Cons: Food food food. Things have gotten from average to worse in recent times. Specially Travelling from United States out to Dubai.

Pros: The time of the plane itself was nice and the ride was quick

Cons: The food potions were poor expected more from emirates... I took the same flight to LHR how ever this flight was not cleaned properly and the chairs were uncomfortable... I was sitting at the exit and my luggage bins were filled with blankets hence I had to put my carryon at the end of the plane

Pros: Crew was good and seats were comfortable.

Pros: Food was good

Cons: Flight attendants could have been nicer. Seats were not that comfortable.

Cons: The food

Cons: Solid flight. Emirates always delivers. Nice snack meal on 60 minute flight.

Pros: Nothing

Cons: Customer service. My spouse was very sick we couldn't go and they wouldn't help us

Pros: Good seating space, good service

Cons: You expect more from business class

Pros: Nothing really.

Cons: Their time.

Pros: Kinda odd flying backwards....

Cons: Onboard entertaiment and food was just awful. UAE's version of Ryanair.

Pros: The seat were comfortable.

Cons: Crew was cold and and very matter of fact. The food was very so-so. The food items have to be purchased other the food trays served unlike Turkish Airlines and Kuwaiti Airlines.

Pros: Boarding was easy

Cons: Expensive flight

Cons: Boarding was chaotic. In seat entertainment had great selection, but dated screens.

Pros: Absolutely nothing.

Cons: They should learn from Emirates or Qatar Airways on how an airline service should be.... never again, sorry Etihad...

Pros: Food varieties are not that good

Cons: Make the food quality, quantity and varieties to be improved

Pros: Overall good for economy.

Cons: Nothing really. Perhaps the food.

Pros: Nothing really.

Cons: Their time.

Pros: Kinda odd flying backwards....

Cons: Onboard entertaiment and food was just awful. UAE's version of Ryanair.

Pros: Supportive to my family needs traveling with 2 babies

Cons: I was offered an upgrade to 1st class, but not to my wife, I m thankful but had to decline the upgrade. I was hoping for more courtesy for an upgrade to us both as traveling couple rather than to one only

Pros: The crew in this sector is ALWAYS rude, and the food is substandard.

Cons: Better attitude from the crew, food quality needs improvement (substantial) and cleanliness

Pros: Nothing

Cons: Customer service. My spouse was very sick we couldn't go and they wouldn't help us

Pros: Food was good

Cons: Flight attendants could have been nicer. Seats were not that comfortable.

Pros: One of the air steward was super friendly and nice. Few others were a little curt sans smiles.

Cons: Good leg room but seats are hard as rock.

Cons: Train staff to be more responsive to customersn need

Pros: Kinda odd flying backwards....

Cons: Onboard entertaiment and food was just awful. UAE's version of Ryanair.

Cons: The vegetarian meal selected came in as vegan meal. This happened for both onward and return journey. The regular meal provided to passengers were better than the vegetarian meal selected