Overall a good airline. Full meal served even on a short hour and half flight.
The air con wasn't on until we were in the air
The Vietnam airline has little consumer orientation
Airplane food is usually drab & this fish in chili sauce was really tasty. Pleasant crew
Miss channels fir tv or music or movies. No wi-fi
There was a long line for the Hanoi-Ho Chi Minh flights but with multiple counters devoted to this route alone we were checking in not long after having been dropped off at the airport. We were offered seats on an earlier fight which we eagerly accepted. Knowing that this route is often cited as one of the busiest in the world it was no surprise to find ourselves on a wide-body jet, Airbus 330-200 even on this 2-hour flight. A small snack was served. The flight was uneventful.
Was transferred to Thai Air as the plane was over sold.
I didn't like the crew too much. There were many empty business class seats so I moved to a window and took my pillow with me. They came and took the extra pillow back! Bizarre behavior. My vegetarian meals were not good at all. Couldn't eat them. 2 identical meals for dinner and breakfast.
On time departures and arrival
The food not enough to eat
Nice plane but seats were pretty hard on this particular plane. Noticed it on the flight from LAX also. Also, lots of movies but few recent releases.
Late. Dropped passengers into pouring rainstorm giving us each a napkin for protection. Airport in Shanghai is consistently dirty, poorly marked and mostly unfriendly. Big gobs of snotty spit in the sink. Yummy!
The flight was delayed for almost an hour but I think the flight attendants did a good job on letting the flyers know what was going on.
Didn't fly to Sydney actually, we missed our connecting flight to Sydney and thought all was lost. Until the travel desk woman for Shanghai and China Eastern came to our aid! It was a lost cause, but 3 1/2 hrs after landing we found ourselves with a new and quicker way actually, to Melbourne and then to our destination of Christchurch! I wished I knew the woman's name at the desk, she was patient and looked for every way to help us, even with a language barrier present. Thank you again.
On time, nice plane, decent food and very efficient service. Price is reasonable.
Entertainment, food, drink, bathrooms, light, everything!
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