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Book cheap flights from Kuala Lumpur to New York John F Kennedy Intl (return)

Airports
Origin
Kuala Lumpur
RM 2,489
only
RM 2,489
Destination
New York
RM 2,489
only
RM 2,489
Tue, 29 May
KUL
JFK
23h 15m
Fri, 22 Jun
JFK
KUL
21h 40m
RM 2,489
Trip: 25 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 3780 reviews
Overall
7.1
Boarding
7.2
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.7
PVG
CTU
Excellent 10.0

Very good

CAN
YVR
Excellent 9.3

Cabin crew was wonderful and very attentive. Smooth flight with good food. 787 Dreamliner for a long haul 13 hour flight. First airline where I see the cabin crew clean the lavatories mid-flight! Overall a great experience.Would fly again.

CAN
CTU
Good 6.6

Professional cabin crew.

Barely had enough time to transfer between flights. Transfer process in Guangzhou is cumbersome and time consuming.

JFK
CAN
Good 6.6

Professional cabin crew.

Boarding was chaotic and not properly handled to separate Premium passengers from rest of passengers. Was made to check my small bag when others were able to carry on more than two bags and heavier ones. Food was mediocre.

CAN
JFK
Excellent 8.0

Very attentive and pleasant stewards in business class. Boardjbgblrocedures good.

We had to climb up stairs to get on the plane. There were elderly travelers who struggled to carry their hand luggage. No help was offered This needs to be remedied. Food also was not too palatable. Could be better Difficult to understand English of the announcements. Also when delayed in landing no announcements made br the captain though we were hovering in the air for 45 mins.

Fri, 30 Mar
KUL
JFK
34h 15m
Mon, 9 Apr
JFK
KUL
34h 25m
RM 2,542
Trip: 11 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4099 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.9
PVG
TPE
Excellent 9.6

Pleasant. Clean. Entertainment worked. No real. Complaints.

Are seats ever comfy in economy? These were nice and clean.

JFK
PVG
OK 4.0

Price was great - the aircraft was new

food was so so - no choice was given on the first meal - snack was a sandwich but the bread was very very dry - crew was very stingy in giving out drinks - half a glass for soda - found the crew not very friendly

PVG
LAX
Excellent 10.0

Fight crew was amazing

PVG
NRT
OK 5.6

No veg meal

PVG
JFK
Excellent 10.0

唯一遗憾的是我们不得不在飞机上等待一个多小时,因为没有停机位。还好乘务员服务良好,减轻了我们的抱怨和焦虑。 以后还会选择东航。谢谢。

Tue, 10 Apr
KUL
JFK
34h 15m
Wed, 25 Apr
JFK
KUL
25h 05m
RM 2,721
Trip: 16 days
Overall 0.0 Poor
Based on 0 reviews
Fri, 8 Jun
KUL
JFK
28h 20m
Wed, 4 Jul
JFK
KUL
29h 10m
RM 2,970
Trip: 27 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 1077 reviews
Overall
7.1
Boarding
7.1
Comfort
7.2
Crew
7.4
Entertainment
6.7
Food
6.9
CMN
RUH
Good 6.0

Exit seat - staff on board

Late again

DXB
JED
Excellent 9.0

Staff was nice.

RAE
RUH
Excellent 10.0

Cabin crew very friendly and caring.

RUH
JFK
Excellent 9.6

Prayer room. Spacious rest rooms and bidet in toilet to maintain hygiene.

Service between Dhaka and Riyadh was very substandard. Crew's behaviour was not curtious and very unprofessional to certain passengers.

JED
NBO
Mediocre 2.6

My flight was changed to a 10 hour layover in Jeddah after a night flight. The transfer waiting area is too small and there is not even wifi in the whole airport. I got food poisoning the day after my flight too! There was no personal entertainment available on my second flight.

Tue, 29 May
KUL
JFK
42h 45m
Wed, 20 Jun
JFK
KUL
24h 50m
RM 3,325
Trip: 23 days
8.6ExcellentShow reviews
Overall 8.6 Excellent
Based on 3521 reviews
Boarding
8.8
Comfort
8.6
Crew
8.9
Entertainment
8.5
Food
8.3
TPE
SEA
Good 7.6

On time departure Attentive crew Good food

BKK
TPE
Good 7.6

Good entertainment. all crew were very nice.

Bread was not warm and salad were not good. The chicken meat in salad was tough. The seat was not comfortable And tight space

TPE
LAX
Excellent 10.0

Service was neat Took of on time Good entertainment Barely felt the overseas flight

BKK
TPE
Excellent 10.0

Service was neat Took of on time Good entertainment

TPE
LAX
Excellent 9.0

Seat was comfortable .

First meal was not good. All breads were not warm. All salad was not good. Restroom was smell, not cleaned, and faucet was out of order

Fri, 22 Jun
KUL
JFK
41h 55m
Thu, 28 Jun
JFK
KUL
23h 55m
RM 3,345
Trip: 7 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 2404 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.3
Entertainment
8.1
Food
7.6
TPE
KUL
Good 6.6

No food service until last hour of flight. No drink or offered.

TPE
JFK
Excellent 10.0

Large cabin of the 777 ER, friendly staff, smooth flight, on time arrival

Nothing

TPE
LAX
Excellent 10.0

Nice, clean planes. Nice staff.

Bland food.

TPE
LAX
Excellent 9.3

Crew was very professional and friendly and tried to to assist all passengers

My negative comment is always the boarding procedures when your section is called all sections rush to board as well as they need to be firm on carry on luggage

DPS
TPE
Excellent 8.3

I liked the movies, and the leg room in the economy section.

I don't like yogurt.

Mon, 26 Feb
KUL
JFK
26h 25m
Wed, 7 Mar
JFK
KUL
30h 05m
RM 3,529
Trip: 10 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 3587 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
8.2
Food
7.7
BKK
HKG
OK 5.3

I guess I can't expect much from what seems to be a low budget airline. The food was OK and the movie selection was excellent. I didn't have any issues with boarding or baggage check in. There was a mix of good and bad flight staff. Sadly, the staff in bad moods were servicing me.

PThe bad mood in-flight staff and the uncomfortable seats. During boarding, I asked one of the staff if I can have a window seat because I have motion sickness and aisle seats make me feel ill. She looked at me flustered and said all seats are booked and that I'll be Ok with the aisle seat. On a different CP flight, a different staff was helping a couple switch with other passengers so they can sit next to each other. That would have been nice if they did that for me when I asked for a window seat.

HKG
EWR
Good 7.6

The Denpasar Airport had been closed for days due to Ash/Volcano Agung, so luckily our Flight departed as planned, and on time. Was easily re-assigned a new seat (middle to aisle) at the gate. The staff was attentive and courteous.

We had a roundtrip ticket from Denpasar to Bali. We were in Thailand when Bali's Mount Agung erupted and called Cathay Pacific requesting our fees be waived to change our return flight from Denpasar, Hong Kong, Newark to Bangkok-Hong Kong-Newark. Cathay Pacific said the fee to change our flight is $350, and plus the difference in the new ticket price. That option was very expensive. We were very stressed about returning to Bali due to the High Alert warnings. The Denpasar Airport was closed for days -- and our request was not unreasonable.

HKG
ORD
OK 5.0

I guess I can't expect much from what seems to be a low budget airline. The food was OK and the movie selection was excellent. I didn't have any issues with boarding or baggage check in. There was a mix of good and bad flight staff. Sadly, the staff in bad moods were servicing me.

The bad mood in-flight staff and the uncomfortable seats. During boarding, I asked one of the staff if I can have a window seat because I have motion sickness and aisle seats make me feel ill. She looked at me flustered and said all seats are booked and that I'll be Ok with the aisle seat. On a different CP flight, a different staff was helping a couple switch with other passengers so they can sit next to each other. That would have been nice if they did that for me when I asked for a window seat.

BAH
DXB
Excellent 8.0

Very comfy overall experience

N/A

SIN
BKK
Excellent 10.0

Efficiency of Operations, efficiency of service and attitude to pleasing customers, great choice of movies, excellent aircraft

For two hours flight food was adequate

Sat, 9 Jun
KUL
JFK
27h 50m
Sat, 23 Jun
JFK
KUL
22h 40m
RM 2,489
Trip: 15 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 3780 reviews
Overall
7.1
Boarding
7.2
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.7
JFK
CAN
Good 6.6

Professional cabin crew.

Boarding was chaotic and not properly handled to separate Premium passengers from rest of passengers. Was made to check my small bag when others were able to carry on more than two bags and heavier ones. Food was mediocre.

CAN
CDG
Mediocre 2.0

Nothing.

You left me stranded in Bali and wouldn’t rebook me. You wouldn’t give me a full refund. You made me purchase an entirely new flight with a different airline. I spent FIVE hours on hold waiting to speak with a representative. I will advise anyone I know to never fly China Airlines

CAN
YVR
Excellent 9.3

Cabin crew was wonderful and very attentive. Smooth flight with good food. 787 Dreamliner for a long haul 13 hour flight. First airline where I see the cabin crew clean the lavatories mid-flight! Overall a great experience.Would fly again.

CAN
JFK
Excellent 8.0

Friendly service

Have to take a. Bus to the air field to get on from airport terminal

MNL
CAN
Excellent 9.3

Flight from Guangzhou to Vancouver was smooth. Cabin crew was great and attentive. Flight was even early to arrive!

Seats were a bit cramped.

Sun, 7 Jan
KUL
JFK
42h 50m
Sun, 21 Jan
JFK
KUL
34h 25m
RM 2,574
Trip: 15 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4099 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.9
LAX
PVG
Excellent 10.0

everything has much improved from my previous flight from LAX to BKK about 1.5 years ago. cabin was still a bit cold, but flight attendants were able to give me an additional blanket. they ran out of blankets last time i flew on China Eastern. entertainment was higher quality, food tasted better and snacks were available throughout the flight. boarding was also much more organized compared to last time which was like a angry mob scrambling to get on the plane.

PVG
LAX
Excellent 10.0

Fight crew was amazing

JFK
PVG
OK 4.0

Price was great - the aircraft was new

food was so so - no choice was given on the first meal - snack was a sandwich but the bread was very very dry - crew was very stingy in giving out drinks - half a glass for soda - found the crew not very friendly

PVG
TPE
Excellent 9.6

Pleasant. Clean. Entertainment worked. No real. Complaints.

Are seats ever comfy in economy? These were nice and clean.

PVG
NRT
OK 5.6

No veg meal

Sat, 14 Apr
KUL
JFK
34h 15m
Fri, 27 Apr
JFK
KUL
35h 25m
RM 2,574
Trip: 14 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4099 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.9
PVG
TPE
Excellent 9.6

Pleasant. Clean. Entertainment worked. No real. Complaints.

Are seats ever comfy in economy? These were nice and clean.

PVG
LAX
Excellent 10.0

Fight crew was amazing

LAX
PVG
Excellent 10.0

everything has much improved from my previous flight from LAX to BKK about 1.5 years ago. cabin was still a bit cold, but flight attendants were able to give me an additional blanket. they ran out of blankets last time i flew on China Eastern. entertainment was higher quality, food tasted better and snacks were available throughout the flight. boarding was also much more organized compared to last time which was like a angry mob scrambling to get on the plane.

PVG
JFK
Excellent 10.0

唯一遗憾的是我们不得不在飞机上等待一个多小时,因为没有停机位。还好乘务员服务良好,减轻了我们的抱怨和焦虑。 以后还会选择东航。谢谢。

PVG
SIN
Excellent 8.6

No one to assist my friends enter the plane. No one to help with hauling minor carryon baggage up the outdoor staircase. Very difficult and no offer at all for anyone in a party of six to help. No lift and no one offered assistance in business class to help at all.once on the plane service was outstanding. Passengers in 70s and 80’s and no knowledge of the need to to climb stairs and without any assistance. Attendants watched the elderly struggle.

Mon, 25 Jun
KUL
JFK
32h 50m
Mon, 9 Jul
JFK
KUL
32h 00m
RM 2,982
Trip: 15 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 1077 reviews
Overall
7.1
Boarding
7.1
Comfort
7.2
Crew
7.4
Entertainment
6.7
Food
6.9
RUH
JED
Mediocre 3.3

2 hour delay and was told 20 minuets

JED
RUH
OK 5.0

none

Airline boarding pass / check in counter behavior is unacceptable. They have very poor knowledge how to handle domestic to international flight passenger. Jeddah counter representative even don't know domestic and international terminal are different location in Ryadh; they even don't know passenger has to collect luggage and go to international terminal for final destination. As per Jeddah airlines counter supervisor, domestic and internation terminals are in same location whereas in reality we need to go with a bus. original flight was 4 hours connecting time but airlines changed to 2 hours. We are lucky that we don't missed our flight because we were 1 minutes late to close check in / collect boarding pass; as per counter representative. one of the biggest issue was as follows: when we went to Jeddah counter, we have requested for both boarding pass (Jeddah to Ryadh to JFK) including baggage to be collected to JFK; unfortunate duty supervisor behavior was unacceptable. He was very rood. He was repeating same word and telling "do you understand english" same word again and again with aggressive mood whereas he is very poor in english.

RUH
JFK
Mediocre 3.6

None

Airline boarding pass / check in counter behavior is unacceptable. They have very poor knowledge how to handle domestic to international flight passenger. Jeddah counter representative even don't know domestic and international terminal are different location in Ryadh; they even don't know passenger has to collect luggage and go to international terminal for final destination. As per Jeddah airlines counter supervisor, domestic and internation terminals are in same location whereas in reality we need to go with a bus. original flight was 4 hours connecting time but airlines changed to 2 hours. We are lucky that we don't missed our flight because we were 1 minutes late to close check in / collect boarding pass; as per counter representative. one of the biggest issue was as follows: when we went to Jeddah counter, we have requested for both boarding pass (Jeddah to Ryadh to JFK) including baggage to be collected to JFK; unfortunate duty supervisor behavior was unacceptable. He was very rood. He was repeating same word and telling "do you understand english" same word again and again with aggressive mood whereas he is very poor in english.

RUH
JFK
Excellent 9.6

Prayer room. Spacious rest rooms and bidet in toilet to maintain hygiene.

Service between Dhaka and Riyadh was very substandard. Crew's behaviour was not curtious and very unprofessional to certain passengers.

JED
NBO
Mediocre 2.6

My flight was changed to a 10 hour layover in Jeddah after a night flight. The transfer waiting area is too small and there is not even wifi in the whole airport. I got food poisoning the day after my flight too! There was no personal entertainment available on my second flight.

Thu, 19 Apr
KUL
JFK
42h 05m
Wed, 2 May
JFK
KUL
25h 05m
RM 2,574
Trip: 14 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4099 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.9
CDG
PVG
Good 6.3

One membre of the crew

No veg meal

LAX
PVG
Excellent 10.0

everything has much improved from my previous flight from LAX to BKK about 1.5 years ago. cabin was still a bit cold, but flight attendants were able to give me an additional blanket. they ran out of blankets last time i flew on China Eastern. entertainment was higher quality, food tasted better and snacks were available throughout the flight. boarding was also much more organized compared to last time which was like a angry mob scrambling to get on the plane.

PVG
LAX
Excellent 10.0

Fight crew was amazing

CNX
PVG
Good 6.6

I liked the service from the cabin crew

I hate that I couldn’t use my phone on airplane mode. What’s up with that? I’m not a fan of Airbus. Boeing aircraft are superior

LAX
PVG
Excellent 9.0

Beverage choices and presentation were good. Service very good.

My choice of food was not available and very limited alternatives to what I selected. More snack choices could be offered

Wed, 2 May
KUL
JFK
28h 20m
Sat, 19 May
JFK
KUL
29h 10m
RM 3,023
Trip: 18 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 1077 reviews
Overall
7.1
Boarding
7.1
Comfort
7.2
Crew
7.4
Entertainment
6.7
Food
6.9
RAE
RUH
Excellent 10.0

Cabin crew very friendly and caring.

RUH
JED
Mediocre 3.3

2 hour delay and was told 20 minuets

RUH
JFK
Excellent 9.6

Prayer room. Spacious rest rooms and bidet in toilet to maintain hygiene.

Service between Dhaka and Riyadh was very substandard. Crew's behaviour was not curtious and very unprofessional to certain passengers.

JED
JNB
OK 5.3

Not much

Food terrible little and no taste.

JED
RUH
OK 5.0

none

Airline boarding pass / check in counter behavior is unacceptable. They have very poor knowledge how to handle domestic to international flight passenger. Jeddah counter representative even don't know domestic and international terminal are different location in Ryadh; they even don't know passenger has to collect luggage and go to international terminal for final destination. As per Jeddah airlines counter supervisor, domestic and internation terminals are in same location whereas in reality we need to go with a bus. original flight was 4 hours connecting time but airlines changed to 2 hours. We are lucky that we don't missed our flight because we were 1 minutes late to close check in / collect boarding pass; as per counter representative. one of the biggest issue was as follows: when we went to Jeddah counter, we have requested for both boarding pass (Jeddah to Ryadh to JFK) including baggage to be collected to JFK; unfortunate duty supervisor behavior was unacceptable. He was very rood. He was repeating same word and telling "do you understand english" same word again and again with aggressive mood whereas he is very poor in english.

Fri, 22 Jun
KUL
JFK
41h 55m
Thu, 28 Jun
JFK
KUL
23h 55m
RM 3,350
Trip: 7 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 2404 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.3
Entertainment
8.1
Food
7.6
TPE
LAX
Excellent 9.3

Crew was very professional and friendly and tried to to assist all passengers

My negative comment is always the boarding procedures when your section is called all sections rush to board as well as they need to be firm on carry on luggage

TPE
JFK
Excellent 10.0

Large cabin of the 777 ER, friendly staff, smooth flight, on time arrival

Nothing

BKK
TPE
Excellent 9.6

The crew was LOVELY and seats were comfortable.

No vegetarian food option and couldn't figure out how to put in a special request online.

DPS
TPE
Excellent 10.0

Nice, clean plane

Food is the same all the time

DPS
TPE
Excellent 8.3

I liked the movies, and the leg room in the economy section.

I don't like yogurt.

Fri, 16 Mar
KUL
JFK
34h 15m
Fri, 30 Mar
JFK
KUL
34h 25m
RM 3,362
Trip: 15 days
Overall 0.0 Poor
Based on 0 reviews
Mon, 30 Apr
KUL
JFK
32h 05m
Thu, 17 May
JFK
KUL
25h 05m
RM 2,574
Trip: 18 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4099 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.9
CDG
PVG
Good 6.3

One membre of the crew

No veg meal

CNX
PVG
Good 6.6

I liked the service from the cabin crew

I hate that I couldn’t use my phone on airplane mode. What’s up with that? I’m not a fan of Airbus. Boeing aircraft are superior

LAX
PVG
Excellent 10.0

everything has much improved from my previous flight from LAX to BKK about 1.5 years ago. cabin was still a bit cold, but flight attendants were able to give me an additional blanket. they ran out of blankets last time i flew on China Eastern. entertainment was higher quality, food tasted better and snacks were available throughout the flight. boarding was also much more organized compared to last time which was like a angry mob scrambling to get on the plane.

PVG
SIN
Excellent 8.6

No one to assist my friends enter the plane. No one to help with hauling minor carryon baggage up the outdoor staircase. Very difficult and no offer at all for anyone in a party of six to help. No lift and no one offered assistance in business class to help at all.once on the plane service was outstanding. Passengers in 70s and 80’s and no knowledge of the need to to climb stairs and without any assistance. Attendants watched the elderly struggle.

PVG
TPE
Excellent 9.6

Pleasant. Clean. Entertainment worked. No real. Complaints.

Are seats ever comfy in economy? These were nice and clean.

Sun, 29 Apr
KUL
JFK
42h 45m
Thu, 31 May
JFK
KUL
24h 50m
RM 3,447
Trip: 33 days
8.6ExcellentShow reviews
Overall 8.6 Excellent
Based on 3521 reviews
Boarding
8.8
Comfort
8.6
Crew
8.9
Entertainment
8.5
Food
8.3
TPE
LAX
Excellent 9.0

Seat was comfortable .

First meal was not good. All breads were not warm. All salad was not good. Restroom was smell, not cleaned, and faucet was out of order

CEB
TPE
Mediocre 3.0

But the check in was late to open. Flight was scheduled at 11am but check in downstairs don't open y til 845. That's terrible making us wait there where there no seating or waiting area.

Not comfortable

JFK
TPE
Excellent 10.0

flight is on time. you can pre check. crew is helpful. amenities are there. one of the best long flights i had.

TPE
JFK
Good 6.0

Long wait to get to jfk terminal

TPE
SEA
Good 7.6

On time departure Attentive crew Good food

Thu, 25 Jan
KUL
JFK
23h 05m
Tue, 6 Feb
JFK
KUL
21h 35m
RM 3,545
Trip: 13 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 3587 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
8.2
Food
7.7
BKK
HKG
OK 5.3

I guess I can't expect much from what seems to be a low budget airline. The food was OK and the movie selection was excellent. I didn't have any issues with boarding or baggage check in. There was a mix of good and bad flight staff. Sadly, the staff in bad moods were servicing me.

PThe bad mood in-flight staff and the uncomfortable seats. During boarding, I asked one of the staff if I can have a window seat because I have motion sickness and aisle seats make me feel ill. She looked at me flustered and said all seats are booked and that I'll be Ok with the aisle seat. On a different CP flight, a different staff was helping a couple switch with other passengers so they can sit next to each other. That would have been nice if they did that for me when I asked for a window seat.

HKG
LAX
Excellent 8.0

Entertainment

Food options

HKG
ORD
OK 5.0

I guess I can't expect much from what seems to be a low budget airline. The food was OK and the movie selection was excellent. I didn't have any issues with boarding or baggage check in. There was a mix of good and bad flight staff. Sadly, the staff in bad moods were servicing me.

The bad mood in-flight staff and the uncomfortable seats. During boarding, I asked one of the staff if I can have a window seat because I have motion sickness and aisle seats make me feel ill. She looked at me flustered and said all seats are booked and that I'll be Ok with the aisle seat. On a different CP flight, a different staff was helping a couple switch with other passengers so they can sit next to each other. That would have been nice if they did that for me when I asked for a window seat.

HKG
BOS
Good 7.0

The crew is nice. You can order snacks in between meals.

Our flight was cancelled and we were automatically placed on another EARLIER flight and we weren't notified. I found out the morning of our original flight, as our new flight was about to board. I still haven't figured out who was responsible for this snafu - the airline or Webjet.com. Webjet customer service was horrible and offensive when I tried to explain to them what happened; they said it was my responsibility to check the time. I would disagree - the customer is ultimately supposed to get an email notifying them of the flight change, giving them options. Based on that phone call with Webjet, I will NEVER do business with them again. As for the flight cancellation issue - if Kayak could help me get to the bottom of this, that would be appreciated.

HKG
EWR
Good 7.6

The Denpasar Airport had been closed for days due to Ash/Volcano Agung, so luckily our Flight departed as planned, and on time. Was easily re-assigned a new seat (middle to aisle) at the gate. The staff was attentive and courteous.

We had a roundtrip ticket from Denpasar to Bali. We were in Thailand when Bali's Mount Agung erupted and called Cathay Pacific requesting our fees be waived to change our return flight from Denpasar, Hong Kong, Newark to Bangkok-Hong Kong-Newark. Cathay Pacific said the fee to change our flight is $350, and plus the difference in the new ticket price. That option was very expensive. We were very stressed about returning to Bali due to the High Alert warnings. The Denpasar Airport was closed for days -- and our request was not unreasonable.

Wed, 28 Feb
KUL
JFK
29h 20m
Sat, 31 Mar
JFK
KUL
32h 15m
RM 3,027
Trip: 31 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 1077 reviews
Overall
7.1
Boarding
7.1
Comfort
7.2
Crew
7.4
Entertainment
6.7
Food
6.9
DXB
JED
Excellent 10.0

Service food and punctuality

MAN
JED
Excellent 9.0

Staff at Manchester airport was nice. Boarding went smioth and easy. Nice be able take enough kg luggage.

My screen was stuck all time couldnt watch movie

JED
RUH
OK 5.0

none

Airline boarding pass / check in counter behavior is unacceptable. They have very poor knowledge how to handle domestic to international flight passenger. Jeddah counter representative even don't know domestic and international terminal are different location in Ryadh; they even don't know passenger has to collect luggage and go to international terminal for final destination. As per Jeddah airlines counter supervisor, domestic and internation terminals are in same location whereas in reality we need to go with a bus. original flight was 4 hours connecting time but airlines changed to 2 hours. We are lucky that we don't missed our flight because we were 1 minutes late to close check in / collect boarding pass; as per counter representative. one of the biggest issue was as follows: when we went to Jeddah counter, we have requested for both boarding pass (Jeddah to Ryadh to JFK) including baggage to be collected to JFK; unfortunate duty supervisor behavior was unacceptable. He was very rood. He was repeating same word and telling "do you understand english" same word again and again with aggressive mood whereas he is very poor in english.

RUH
JFK
Excellent 9.6

Prayer room. Spacious rest rooms and bidet in toilet to maintain hygiene.

Service between Dhaka and Riyadh was very substandard. Crew's behaviour was not curtious and very unprofessional to certain passengers.

JED
JNB
OK 5.3

Not much

Food terrible little and no taste.

Mon, 30 Apr
KUL
JFK
41h 55m
Sun, 27 May
JFK
KUL
23h 55m
RM 3,354
Trip: 28 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 2404 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.3
Entertainment
8.1
Food
7.6
TPE
SFO
Excellent 9.6

They let me sleep.

I liked everything.

BKK
TPE
Excellent 9.6

The crew was LOVELY and seats were comfortable.

No vegetarian food option and couldn't figure out how to put in a special request online.

TPE
JFK
Excellent 10.0

Large cabin of the 777 ER, friendly staff, smooth flight, on time arrival

Nothing

DPS
TPE
Excellent 8.3

I liked the movies, and the leg room in the economy section.

I don't like yogurt.

TPE
KUL
Good 6.6

No food service until last hour of flight. No drink or offered.

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