Overall I would highly recommend it. Excellent service, good food, good on board entertainment.
Flight attendants and crew in general very polite and very helpful.
Despite our delay in arriving at the airport (check in was done online in advance), the flight attendants accepted us for the trip. The whole process was extremely efficient, there was no delay in take off time and the suitcases arrived all on time to our destination. I really appreciated their help: we did have a medical emergency 3 hours prior to our arrival to the airport, hence the delay..
Everything went smoothly, I had no bad experience with this flight..
I found the crowded squashed seating very uncomfortable, , the 380 from Dubai to UK was wonderful, the relaxed atmosphere was great, more leg room, and the staff were extremely pleasant, not sure I want to fly in a 777 again terribly claustrophobic .
We continued our journey from Mauritius to Reunion, and given the quite small plane, Air Mauritius deliberately left one of our suitcases (and a few others of other passengers) behind. This was then only brought to our hotel the next day at noon (36 h late). Very annoying, as they didn't tell us beforehand (then, at least we could have packed some essentials in our hand luggage).
As Platinum Member of QR Privilege Club I booked on the Qatar Airways website a Qatar Airways flight and got confirmed a Qatar Airways flight number.
What else than as cheating the customer, the refusing of an upgrade with the excuse that this flight is an Cathay Pacific flight, can be understood.
Very much disappointing.
food is good, and boarding might also be ok. that is it :/
services in board the plane was very bad. This includes: (seats, bad smell and not function bathroom, crew service is bad when flight is off the ground, broken sealing). in general the airplane is very old as usual.
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