Awful (typically BA) configuration im Club World on a 787 - cramped, inadequate storage, just lacking essential comfort for a supposed premium class. Food: seriously, I've had better in student cafes. Just stop it BA - its like some kind of prison food. Entertainment: meh. Small selection of new release movies. Crew: with the exception of one - just one from a complement of 15 odd - of the crew, the rest were a surly, inhospitable miserable bunch. If you hate your job don't take it out on customers - especially in a service industry.
Food, service, friendly, helpful Cabin crew made it a very positive experience
Entertainment system is really ancient, it's lagging other airlines in terms of display size & quality, user interface and programming
Sitting near the bathroom. Felt BA should have paid us for the seats
The flight we ended up taking was just fine. The crew was very nice, most of the food was good, and the seats were comfortable even in stowage.
Our flight was about 10 hours so we got 2 meals, 1 hot 1 cold. The hot meal had a vegetarian option and that was acceptable. The cold meal was a chicken salad sandwich with no other choices. As a vegetarian we tried to take off the chicken salad part and just eat the rest but that didn't leave much. Vegetarian options for all meals would have been nice.
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