No one showed up at the gate desk until about 30 minutes prior to scheduled take off take. By then there was a line of people needing confirmation or adjustments done. Not everyone could be serviced. Missed opportunity.
l did not get any of 12 bags that I put in the airplane.
The Dreamliner is the best plane I’ve ever boarded, it was used for this short flight.
Could not check in online, had to get the boarding pass at the airport.
Extensive security. Warm plane. No charging outlets.
My daughter and I asked to move to have more room on the flt to change to a different row the flt was not full at all. The crew said they needed the last 2 rows for themselves which I understood until they pulled out all their bedding and lyed down to sleep each taking a full row. I have never seen this befor on my extensive travels. We were only offered fluids to drink 2 times with meals on a 12 hour flt from Jordan to Chicago. I thought this was poor service and not health for the passengers. My meal was the same both times with small amounts and poor quality. I noted it was much better on the way over along with the service. I assisted with a medical emergency on the flt being a emergency room nurse and I did feel the staff was great full I was able to help. I am sorry to say I will choose air France in the future.
The boarding was seamless. The process used leaves very little room for error and speeds up the time for takeoff.
This was the second flight out (we missed the original connection). By it being the next flight out we lost a night in Accomodation's that was already paid for with no chance of reimbursement.
Easy check in
No wifi. TVs were small and old
the last part from london to milan was not great they did not offer coffee or water and the crew was very unfriendy
The airline attendants were very nice and helpful. I had to stow my backpack in the overhead since I was sitting in a front seat with no underseat storage. The flight attendant was very helpful in finding a storage place for me near my seat since I was unable to find a place that wasn't towards the rear of the plane. I've always enjoyed flying with British Airways. Always first class service no matter where you sit.
I have no complaints about my flight.
We got to our destination safely..
No frills flight, not even water. Had to be seated separately from my wife. Hard landing
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