Everything else except the rough ride
The turbulence. I was very uncomfortable and scared. The plane ride was just too rocky and it just lasted too long. Thought it was going to crash. But it's not the pilot's fault I would travel with China Eastern again.
The food served it was delicious.
Nothing to comment.
Safe flight, on time departure and arrival.
No entertainment system. Seats very uncomfortable for 1st class red eye flight.
Nothing about it
Rude staff in spite of paying almost close to Cathay Pacific, journey date was forcefully changed just days before traveling with a layover time of 16hours instead of the original plan of 3 hours so was forced to stay overnight at a shitty hotel provided by China Eastern, Check in baggage not handled at Kunming by staff, airport hotel not inside airport, but 20mins away in some dirty part of Kunming, not even in the city. Taxi from airport to and from hotel had no space for checkin baggage and they had to be kept on our laps. No food provided at hotel. Very discomforting experience overall.
Comfortable flight, leg room ok, lots of free movies, 2 excellent meals given.
Flight was delayed one hour. Also, different legs of the flight are inconveniently scheduled. I had a 5 hour layover in Shanghai and a 14 hour layover in Kunming. Other airlines I’ve been on have offered a free hotel room when the layover is longer than 8 hours, but China Eastern didn’t.
Great service and terrific vegan meals served. Facilities were clean and personnel were very helpful and provided terrific service to the passengers.
Plane is modern with good in flight entertainment and a usb charger to keep your mobile devices charged.
Because it is Japan Airlines, the food is authentically Japanese. Unlike US based international flights, they only serve one meal with zero alternatives.
I really loved the food they served on the airline, along with the entertainment and the stuardesses. It made for a very enjoyable trip.
We didn’t dislike anything except the comfort of the seats, but of course that is expected for the Economy Class.
Fantastic service, excellent food, state-of-the-art entertainment, always on-time and professional.
Older plane had extremely uncomfortable seats for the lengthy flight (over 7 hours). Shorter flights of 3 hours or less would have been fine.
Quick local Flight. Left and arrived on time.
The delta studio didn't work with Android 8
We were delayed due to the air conditioning not working. So, it was a tad warm in the cabin. It would've been nice to have someone coming around with water making our delay a little more comfortable.
I didn't get a chance to get the gentleman's name at the gate, but he was able to get me on the earlier flight (since I had NO luggage and only 1 carry on that fit under my seat) and didn't charge me the stupid fee for filling a seat that was empty when I was giving up a seat on a later flight that would accommodate those who missed this earlier flight. Nice to see kindness in an industry that seizes fees on every opportunity.
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