Overview

Hilton York

1 Tower Street, York, Y01 9WD, United Kingdom
+44 190 464 8111

RM 479+

Overall guest ratings

8.0/10 Good
Based on 3,415 reviews

Review highlights

  • 9.0
  • 8.8
  • 4.4
  • 4.4

Good to know

  • Friendly service

Nearby

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    About

    The Hilton York is a 4-star hotel within the city walls, located in the heart of York, England. It is a 10 minute walk to York Minster and other York attractions. Dine in Towers Restaurant and Towers Bar, with views of Cliffords Tower or head for the Hilton York lively Applejack restaurant. York attractions are on the hotel doorstep which include Cliffords Tower, York Minster, the Jorvik Viking Centre and York Dungeon. Enjoy the three bars and restaurants at the Hilton York hotel. The city-centre Hilton York hotel, a 5-minute drive from the train station, has eight meeting rooms for 2-180, a business centre and wireless internet access in the meeting rooms and lobby. Book a Deluxe Balcony Room for views of Cliffords Tower.

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    Hilton

    Amenities

    • Facilities for disabled guests
    • A/V equipment hire
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Internet (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Storage available
    • Wedding services
    • Terrace/Patio
    • Wi-Fi
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 3,415 reviews
    • 9.0 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.8 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      8.5 "85% thought the service was very professional."
      7.2 "72% found the restaurant service to be one of the best."
      8.8 "88% said the concierge service was amazing."
      7.9 "Management was excellent, said 79%."
    • 8.6 "Breakfast is good."
    • 6.0 "Food is average."
      5.4 "Desserts were ok, said 54%."
      5.3 "53% thought the vegetable dishes were ok."
      6.1 "61% thought the snacks were adequate."
    • 5.6 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
      6.6 "66% thought the cleanliness of the hotel was average."
    • 4.4 "Rooms are not good."
      1.9 "81% complained about the bathroom."
      3.0 "70% said rooms were small."
      1.3 "87% thought they were poorly maintained."
      1.3 "87% had problems with the shower."
      0.7 "93% criticized the small bathroom."
      1.3 "For 87%, the rooms looked old."
      3.9 "Air conditioning was criticized by 61%."
      1.9 "81% said the bathroom was dirty."
      1.8 "82% found problems with the furniture."
      4.9 "51% were disappointed with the minibar."
      2.8 "72% thought the tv was sub-standard."
    • 4.4 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
    • 4.2 "Not very comfortable."
      3.0 "70% said rooms were small."
      2.1 "79% thought it was too noisy."
      0.7 "93% criticized the small bathroom."
      3.9 "Air conditioning was criticized by 61%."
    • 4.2 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      0.9 "91% didn't like the architecture."
      1.5 "85% thought the facilities needed updating."
      4.2 "For 58%, the lobby entrance was sub-standard."
    • 4.1 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
      4.0 "60% didn't like the unstylish hotel."
      4.2 "For 58%, the lobby entrance was sub-standard."
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    Overall rating

    8.0 Good
    Based on 2,390 reviews
    • 8.9 "Location is great."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.7 "Breakfast is good."
    • 8.6 "Great service."
      7.6 "76% said the reception staff was great."
      8.6 "86% thought the service was very professional."
    • 5.9 "Food is average."
      5.6 "Desserts were ok, said 56%."
      5.4 "54% thought the vegetable dishes were ok."
      5.5 "55% thought the snacks were adequate."
    • 5.4 "Bar is ok."
    • 4.6 "Not very clean."
      4.3 "57% said rooms were dirty."
      1.7 "83% said the bathroom was dirty."
    • 4.5 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    • 4.2 "Not very comfortable."
      3.8 "62% said rooms were small."
      2.0 "80% thought it was too noisy."
      0.9 "91% criticized the small bathroom."
      4.0 "Air conditioning was criticized by 60%."
    • 4.2 "Rooms are not good."
      1.9 "81% complained about the bathroom."
      3.8 "62% said rooms were small."
      4.3 "57% said rooms were dirty."
      0.8 "92% thought they were poorly maintained."
      1.2 "88% had problems with the shower."
      0.9 "91% criticized the small bathroom."
      1.2 "For 88%, the rooms looked old."
      4.0 "Air conditioning was criticized by 60%."
      1.7 "83% said the bathroom was dirty."
      1.8 "82% found problems with the furniture."
      2.4 "76% thought the tv was sub-standard."
      5.0 "50% thought the minibar was ok."
    • 3.9 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      0.6 "94% didn't like the architecture."
      1.7 "83% thought the facilities needed updating."
      4.6 "For 54%, the lobby entrance was sub-standard."
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    Overall rating

    7.9 Good
    Based on 819 reviews
    • 8.7 "Location is great."
      9.8 "98% liked the proximity to sightseeing."
      9.5 "95% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 8.6 "Breakfast is good."
    • 8.4 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      8.1 "81% thought the service was very professional."
    • 6.0 "Food is average."
    • 5.5 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
      6.2 "62% thought the cleanliness of the hotel was average."
    • 4.3 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
      4.2 "58% didn't like the unstylish hotel."
    • 4.3 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
      4.8 "52% thought it was overpriced."
    • 4.0 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      0.9 "91% didn't like the architecture."
      1.3 "87% thought the facilities needed updating."
    • 3.8 "Value below average."
      4.8 "52% thought it was overpriced."
    • 3.2 "Awful rooms."
      2.4 "76% said rooms were small."
      1.7 "83% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      0.5 "95% criticized the small bathroom."
      3.8 "Air conditioning was criticized by 62%."
      1.4 "For 86%, the rooms looked old."
      4.8 "52% were disappointed with the minibar."
      1.3 "87% had problems with the shower."
      2.7 "73% thought the tv was sub-standard."
      1.7 "83% found problems with the furniture."
    View all review categories

    Overall rating

    7.7 Good
    Based on 204 reviews
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
    • 8.7 "Location is great."
    • 8.6 "Breakfast is good."
    • 6.2 "Food is average."
    • 5.3 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 4.6 "Internet is poor."
      4.3 "57% said the wifi quality was bad."
    • 4.1 "Not very comfortable."
      2.6 "74% said rooms were small."
      2.2 "78% thought it was too noisy."
      0.6 "94% criticized the small bathroom."
    • 3.9 "Rooms are not good."
      2.0 "80% complained about the bathroom."
      2.6 "74% said rooms were small."
      1.1 "89% thought they were poorly maintained."
      1.2 "For 88%, the rooms looked old."
      0.6 "94% criticized the small bathroom."
    • 3.6 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
    • 3.5 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    short walk from the train
    welcome basket
    bed was very comfy
    room had a joining
    hot and cold options
    able to check-in
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