Would you like to save as your currency permanently or for this visit only?
Staff that listened & addressed problems. Ms Leigh Anne from guest services was extremely helpful & made sure my concerns were addressed. Her professional manner made for a very enjoyable stay thank you. Housekeeping
Was told by hotel reservations they had a rooms at two different rates and then told that was a mistake and they only had the higher rate when I told them we wanted the cheaper option. Made the reservation through hotels.com at the cheaper rate about 2 minutes later. This kept me from getting my "Honors" rewards.
The room was clean and the staff was helpful and friendly. The restaurants on site were excellent. Parking was reasonably priced also. Nothing. Everything was as expected for Hilton.
Great riverside view, you can see the battles go from the room. Unfriendly staff
Location Upgraded to water front room got room over roof and Hugh ac unit, not much of a waterfront
Any staff member I interacted with was kind and professional. No complaints there. The location is unbeatable. I expected more from a Hilton. The building appeared older and in need of remodeling. The bathroom was large but had not been properly cleaned, I.e., feces on the toilet seat and writing on the mirror from the previous guest.
Location and View The mattress was so hard it was unbearable to the point we cut our trip short due to a lack of sleep and comfort we were getting. Mentioned it to the hotel they didn't even offer us another room all we received was a awwww. Smh would have been a great stay if it wasn't for the fact on our getaway we couldn't even relax.
The room itself was real nice. I liked the full kitchen and the view. The bathroom ceiling was cracked and water stained. The molding was filthy............. Was not impressed.
The room had a beautiful view right in front of the battleship. And the mattress on the bed was almost like a temper pedic! Our wifi was not wokring
Great views of the river and walking distance to all the downtown bars and restaurants. No ice. Refrigerator not working.