Excelsior Hotel

Golden Sands, Varna 9007, Bulgaria
+359 5235 7114


+359 5235 7114
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Overall guest ratings

7.9/10 Good
Based on 620 reviews

Review highlights

  • 8.5
  • 8.2
  • 8.2
  • 5.9

Good to know

  • Friendly atmosphere
  • Clean hotel facilities
  • Friendly service
  • Recreation staff is nice


    show all


    A lobby and a reception are available to guests. Most of the storeys can be reached by lift. The hotel offers various services and facilities, including a safe, a currency exchange service, a restaurant, a bar, a childcare service, medical assistance and a laundry service, for a comfortable and relaxing stay. Wireless internet access is available to travellers in the public areas. Children can have a great time playing in the playground. Those arriving in their own vehicles can leave them in the car park of the accommodation. In addition, a shuttle service is offered. Each of the rooms is appointed with air conditioning and a bathroom. A balcony or terrace is among the standard amenities of most rooms. Many rooms feature a sea view, which further enhances the ambience. The carpeted accommodation units feature a double bed. Further bookable amenities include separate bedrooms. Cots are available for younger guests. All rooms offer a minibar, a fridge, a telephone and a TV. The bathroom offers convenient facilities including a shower. Special family rooms are available for families with children. The establishment offers an outdoor pool and a children's pool. A terrace, sun loungers and parasols are available. The hot tub is the perfect place to relax. There is also a poolside snack bar. Those wishing to enjoy an active holiday can enjoy volleyball and basketball. For a fee, tennis is also available. The hotel also offers sports enthusiasts a wide range of indoor activities, including a gym, table tennis, darts and aerobics. An entertainment programme and a kids' club are among the available leisure options. Copyright GIATA 2004 - 2016. All-inclusive is bookable. Guests can choose to book options such as breakfast, lunch or dinner. Staff are also happy to provide vegetarian dishes. The accommodation also offers snacks. Alcohol-free drinks and alcoholic beverages are offered. Major credit cards are accepted as payment at the establishment.

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    Guest reviews

    Overall rating

    7.9 Good
    Based on 620 reviews
    • 8.5 "Great service."
    • 8.2 "Good value."
    • 8.2 "Food is delicious."
    • 8.2 "Generally very clean."
    • 7.5 "Good location."
    • 5.9 "Rooms are ok."
    • 4.9 "Internet is poor."
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    Overall rating

    8.1 Excellent
    Based on 235 reviews
    • 8.5 "Great service."
      9.1 "91% found the staff to be very friendly."
      9.7 "97% said the recreation staff was great."
      8.7 "87% thought the service was very professional."
    • 8.1 "Generally very clean."
      7.4 "74% said rooms were clean."
      8.6 "86% thought it was clean."
    • 8.0 "Food is delicious."
      7.4 "74% loved the menu selection."
      8.6 "86% loved the dining experience."
    • 6.9 "Location is acceptable."
      6.1 "Proximity to the beach was acceptable, thought 61%."
    • 6.5 "Rooms are ok."
      5.6 "Only 56% thought the furniture was functional."
      6.0 "Only 60% thought the air conditioning was adequate."

    Overall rating

    7.9 Good
    Based on 322 reviews
    • 8.8 "Food is delicious."
      8.0 "80% loved the menu selection."
      9.1 "91% loved the dining experience."
    • 8.8 "Great service."
      8.9 "89% found the staff to be very friendly."
      9.8 "98% said the recreation staff was great."
      9.0 "90% thought the service was very professional."
      8.8 "88% found the restaurant service to be one of the best."
    • 7.9 "Good cleanliness."
      7.3 "73% said rooms were clean."
      8.4 "84% thought it was clean."
      9.1 "Clean pool, said 91%."
    • 7.8 "Good location."
    • 5.5 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
      6.9 "Only 69% said rooms were big enough."
      5.4 "Only 54% thought the furniture was functional."
      5.6 "Cleanliness of the bathroom was average, said 56%."
    • 4.2 "Internet is poor."

    Overall rating

    8.4 Excellent
    Based on 62 reviews
    • 8.8 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 8.4 "Generally very clean."
      7.6 "76% said rooms were clean."
      8.9 "89% thought it was clean."
    • 8.3 "Food is delicious."
    • 8.2 "Good value."
    • 7.6 "Good location."
    • 6.4 "Pool is mediocre."
    • 5.9 "Rooms are ok."
    View all review categories
    Good to know
    "Friendly atmosphere"
    "Clean hotel facilities"
    "Friendly service"
    "Recreation staff is nice"
    data provided by TrustYou

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