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LOVED THE Location and loved this Hotel! BEAUTIFUL
In a world where wifi has become fundamental for communication and information, and is offered for free all over the world because it is an inexpensive way to draw business, the fairmont charges $14 per day. I would have paid if it was just included in the already expensive room rate. As intended, I didn't read the fine print and was shocked to find out I had to go to the lobby to work. I was on a business trip. Also, I had to set the thermostat to 90, the maximum, to warm the room. It was never comfortably warm.
We were pleased to discover lovely furniture, richly coloured carpets, wall coverings and draperies. Delivered the feel of old-world Europe! Great experience overall was further spiced up with small surprises- delicious, relaxing camomile tea became our soothingly nightcap, and an excellent in-room African blend coffee started the day off right. Also happy to find the bedside clock with a built-in smartphone charger/mount - all too rare in hotels...
no slippers in room ...
Location, helpful staff and access to fitness center were excellent. elevators and carpets ingeneral (rooms and aísles) are very deteriorated.
close to train station coffee maker in room worked well Lions Pub was good felt safe Hotel is a few floors in a tall building...not a 4 or 5 star experience...harbor view was partial...breakfast very minimal,better at a sleep inn...furniture worn and outdated...not romantic
bathroom was great very conveniently located carpet felt old
the location gives good access to downtown business. doormens quality lacks uniformity. some of them very cordial and cheerfu but some of them seems not familiar to Canadian style of lifel
Location and service. Needs a larger restaurant
Nice bed linens. Large windows. Vending machine unavailable. Ice machines difficult to locate. Lobby furniture not inviting. Carpeting difficult to roll luggage on.
Clean, good location, fantastic and friendly staff. Everything was quality.
Helpful staff with interest in our enjoyment. Nicely decorated and refurbished hotel. The parking lot is not attached and requires moving luggage across an alley
Breakfast, character, staff friendliness, style Shared bathroom
The style and decor of the hotel. Shared bathroom
The location is fantastic, you're right in the heart of downtown. They valet park your car (for a fee) and you can just walk every where you would want to go downtown. The staff was very very friendly and helpful. I would definitely stay here again, it was nice breakfast was included with the stay. Continually has issues with the door lock to our room not securing. The front desk was notified and the maintenance man came right away. Not much resolution there, he was nice but ultimately didn't fix the issue. It was just a matter of hassle combined with luck to get the electronic door lock to lock. It was a small detractor for the stay, but I would still recommend this place and I would personally stay here again.
Room was small and carpets looked dirty. Not a great part of downtown with police cars outside front door.
Rooms were good however lighting was poor. Near cruise port and near public transportation. Mary Castelo
The new bathroom was beautiful The heater didn't work and it was freezing. The floor looked like it was under construction
Great location and staff. Was given good directions on how to get into the hostel after closing hours and details on the parking in the area. The room had all we needed (bunk with a double and single bed for 3 people), the mattresses were comfortable and the sheets were clean. Had a sink in the room which was convenient. Got to see a real locksmith do work on the doorknob of my unit. The doorknob lock (the one where you turn the nub from the inside) needed a different key than the deadbolt, which was unavailable. Luckily we only tried using the doorknob lock the morning after we arrived, or else we would have gotten locked out of our room all night, but were still locked out for a couple hours until the staff came back during business hours. The situation was sorted out quickly by getting a locksmith who had to drill the doorknob because the locking mechanism was old and stuck together.
Very uncomfortable bed on the double room, super noisy! Don't expect to sleep much, the stairs are super noisy too and from 6am you can hear people already walking. Every time someone opens and close a door you will hear it too.