Overview

The Sutton Place Hotel Vancouver
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845 Burrard St, Vancouver, BC V6Z 2K6, Canada
+1 604 682 5511

RM 749+

Overall guest ratings

8.8/10 Excellent
Based on 1,259 reviews

Review highlights

  • 9.7
  • 9.6
  • 9.4
  • 5.1

Good to know

  • Professional service
  • Friendly service
  • Great shopping

Nearby

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    About

    Location.

    The Sutton Place Hotel stands in the city center of Vancouver, British Columbia, Canada, around the corner from Robson Street's eclectic shops. Vancouver's business district is positioned two blocks from this hotel, while the waterfront and historic Gastown are less than one mile away.

    Hotel Features.

    This hotel has received the Conde Nast Traveler Gold List and 2005 Travel and Leisure Top 500 Greatest Hotels awards. Gerard Lounge is reminiscent of a private English club, complete with a fireplace, leather furnishings, wood paneling, soft lighting and traditional landscape paintings. A staffed business center, complimentary downtown limousine service, and close proximity to Vancouver's business district add elements of convenience to this hotel's amenities, while 14,000 square feet of meeting and exhibit space provide room for a variety of events. Vida Wellness Spa offers an array of body treatments that include Swedish techniques, shiatsu massage and hot and cool stone therapies. An atrium pool and spa tub are adjoined by a patio courtyard.

    Guestrooms.

    The Sutton Place Hotel - Vancouver offers 397 guestrooms with elegant 18th-century-style furnishings and manor-house oil paintings. Large bay windows open onto panoramic city views. Room sizes ranges from 21-44 square meters. Décor is sophisticated, with subtle wallpaper accents, rich mahogany furniture pieces and select accommodations that feature French doors and four-poster beds with premium bedding. All rooms include DVD/CD players, stocked minibars, in-room safes (accommodate laptops), and flat-screen televisions. Closets conceal plush bathrobes and umbrellas. High-speed Internet access is available for a fee.

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    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Babysitting or child care
    • Business centre
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Coffee shop
    • Internet (surcharge)
    • Parking (surcharge)
    • Steam room
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    Reviews

    Guest reviews

    Overall rating

    8.8 Excellent
    Based on 1,259 reviews
    • 9.7 "Incredible bar."
    • 9.6 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "Easily accessible by car, said 100%."
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
      8.5 "85% said the reception staff was great."
      10.0 "100% said the concierge service was amazing."
      8.5 "85% were impressed by the valet service."
      8.9 "89% found the restaurant service to be one of the best."
      10.0 "100% said the recreation staff was great."
    • 7.1 "Nice rooms."
      8.6 "86% said the beds were comfortable."
      7.2 "72% said rooms were clean."
      7.2 "72% thought rooms were spacious."
      9.8 "98% thought the view was good."
      8.8 "88% found the kitchenette to be good."
    • 6.4 "Breakfast is mediocre."
    • 5.1 "Average value."
      5.4 "54% thought it was adequately priced."
    • 4.9 "Internet is poor."
      4.3 "57% said the wifi quality was bad."
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    Overall rating

    8.8 Excellent
    Based on 742 reviews
    • 9.8 "Incredible bar."
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
      9.1 "91% thought the service was very professional."
      10.0 "100% said the concierge service was amazing."
    • 9.1 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.4 "94% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 7.6 "Nice rooms."
      8.5 "85% said the beds were comfortable."
      7.5 "75% said rooms were clean."
      7.3 "73% thought rooms were spacious."
      9.8 "98% thought the view was good."
    • 6.1 "Breakfast is mediocre."
    • 5.0 "Internet is average."
      5.5 "55% thought it was adequately priced."
    • 4.8 "Value below average."
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    Overall rating

    8.9 Excellent
    Based on 327 reviews
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.4 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.4 "94% liked the proximity to sightseeing."
    • 7.6 "Good cleanliness."
      7.1 "71% said rooms were clean."
      9.0 "90% thought it was clean."
    • 6.4 "Rooms are ok."
      6.9 "Only 69% said rooms were big enough."
    • 4.9 "Value below average."
    • 4.4 "Internet is poor."
      3.8 "62% said the wifi quality was bad."

    Overall rating

    8.5 Excellent
    Based on 138 reviews
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 9.5 "Terrific location."
    • 6.7 "Rooms are ok."
    • 6.5 "Vibe was decent."
    • 5.3 "Average value."
    • 5.1 "Internet is average."

    Overall rating

    8.9 Excellent
    Based on 50 reviews
    • 9.6 "Terrific location."
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 7.7 "Good cleanliness."
    • 7.5 "High comfort."
      8.5 "85% said the beds were comfortable."
    • 7.1 "Nice rooms."
      8.5 "85% said the beds were comfortable."
    • 6.8 "Vibe was decent."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Professional service"
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

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