Would you like to save as your currency permanently or for this visit only?
The facilities were nice and clean. The layout and design were hip and cool. The staff seem to be trying to trash aloft's reputation. Ignorant and passive. This staff is the epitome of the phrase 'it's hard to find good help these days". I received recommendations for restaurants that the concierge had never been to. The google maps location is inaccurate so I suggested how to fix this and a different concierge told me that it couldn't be done (a thing I've done many times in the past). I was never explained the amenities or how to use them. Never knew there was an airport shuttle either (apparently there is). Overall, it would be the same hotel if the only people working there were the cleaning staff.
Hotel was as advertised, and location was convenient for our purposes. There was some kind of youth Soccer event happening close by with either most (dozens & dozens of kids) or many of them staying at this location, because a of this their were multiple groups of kids running up and down the hallways, partying and/or running in and out of their rooms. The elevators were also always constantly busy and overcrowded because of the kids, with very long waits going up and down (17 floors?), and even forcing us at times to use the service elevators and stairs. I would have complained to the hotel mang. about this, but because of the size of the event and number of people involved I got the impression it wouldn't have made much of a difference. In the end we just stayed away from our rooms as long as possible, during our brief two night stay.
The view I had on the 17th floor and great pillows! Room service breakfast wasn't great.
Clean and updated $10 parking didn't know about it until arrival and the $50 additional fee that was charged which was to go toward possible fees. Would have liked to know about it prior to booking.
The room and its view
Property was well maintained Only had double beds, me an my wife had to sleep separate
Staff was great and room was very nice. Stayed on the 14th floor and the view was great. Just a very nice hotel. Breakfast was not complimentary.
Nice rooms New look Breakfast-side note: the ladies in charge of breakfast did an excellent job of taking care of the supplies and patrons Exercise room Could use a pool Could use free weights in the exercise room
Free parking! Free internet! Walking distance to the BOK Center. Everything was great. The staff was nice. Our hotel was clean. I feel like this hotel should be the standard for most hotels. Not terribly close to restaurants.