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Bukit Merah Laketown Resort

Jalan Bukit Merah, Taiping 3440, Malaysia
+60 5890 8888

RM 166+

Overall guest ratings

6.3/10 Good
Based on 744 reviews

Review highlights

  • 7.9
  • 7.1
  • 4.2
  • 3.6

Nearby

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    About

    Located in Semanggol, Bukit Merah Laketown Resort is on a lake, minutes from Bukit Merah Jetty, and close to Bukit Merah Lake Park. This family-friendly resort is within the region of Columbia Asia Hospital and Matang Mangrove Forest Reserve.

    Rooms

    Make yourself at home in one of the 80 air-conditioned rooms featuring minibars. Conveniences include phones, housekeeping is provided daily, and you can request rollaway/extra beds (surcharge).

    Amenities

    Be sure to enjoy recreational amenities, including a water park (surcharge), an outdoor pool, and a lazy river. Additional features at this resort include complimentary wireless Internet access, concierge services, and wedding services.

    Dining

    Grab a bite to eat at one of the resort's 2 restaurants and 3 coffee shops/cafés, or stay in and take advantage of room service (during limited hours).

    Business, Other Amenities

    Featured amenities include luggage storage and a safe deposit box at the front desk. This resort has 8 meeting rooms available for events. Self parking (subject to charges) is available onsite.

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    Hotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Internet
    • Gift shop
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Game room
    • Spa
    • Outdoor pool
    • Restaurant
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Storage available
    • Concierge service
    • Child pool
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    6.3 Good
    Based on 744 reviews
    • 7.9 "Good location."
      9.2 "Great parking, according to 92%."
    • 7.1 "Good service."
      9.5 "95% found the staff to be very friendly."
    • 6.1 "Breakfast is mediocre."
    • 5.4 "Average value."
    • 4.2 "Internet is poor."
      4.1 "59% said the wifi quality was bad."
    • 3.6 "Bad amenities."
      2.8 "72% thought the building wasn't nice."
      1.2 "88% complained about the elevator."
      1.5 "85% thought the facilities needed updating."
    • 3.3 "Rooms are not good."
      1.1 "89% said rooms were dirty."
      1.0 "For 90%, the rooms looked old."
      1.0 "90% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
      0.0 "100% said the bathroom was dirty."
      4.3 "57% didn't like the uncomfortable beds."
      1.1 "89% found problems with the furniture."
      0.0 "100% thought the tv was sub-standard."
      0.0 "100% were disappointed with the minibar."
      0.0 "Air conditioning was criticized by 100%."
      2.0 "80% had problems with the shower."
    • 2.4 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
    • 1.0 "Generally quite dirty."
      1.1 "89% said rooms were dirty."
      0.0 "100% said the bathroom was dirty."
      0.0 "100% thought it was rather dirty."
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    Overall rating

    6.6 Good
    Based on 141 reviews
    • 7.8 "Good location."
    • 7.4 "Good service."
    • 6.7 "Breakfast is mediocre."
    • 6.5 "Food is average."
    • 3.9 "Rooms are not good."
      1.1 "89% complained about the bathroom."
      1.3 "87% said rooms were dirty."
      1.0 "For 90%, the rooms looked old."
      4.7 "53% didn't like the uncomfortable beds."
      0.0 "100% said the bathroom was dirty."
      0.7 "93% thought they were poorly maintained."
    • 2.4 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
    • 1.2 "Generally quite dirty."
      1.3 "87% said rooms were dirty."
      0.0 "100% said the bathroom was dirty."
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    Overall rating

    6.2 Good
    Based on 587 reviews
    • 8.0 "Location is great."
      9.0 "Great parking, according to 90%."
    • 7.0 "Good service."
      5.2 "Only 52% thought the service was professional."
    • 6.1 "Breakfast is mediocre."
    • 5.4 "Average value."
    • 4.1 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
    • 2.7 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
    • 2.7 "Awful rooms."
      0.8 "92% said rooms were dirty."
      1.0 "For 90%, the rooms looked old."
      1.1 "89% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
      0.0 "100% said the bathroom was dirty."
      4.1 "59% didn't like the uncomfortable beds."
      0.0 "100% thought the tv was sub-standard."
      1.1 "89% found problems with the furniture."
      2.0 "80% had problems with the shower."
    • 0.8 "Generally quite dirty."
      0.8 "92% said rooms were dirty."
      0.0 "100% said the bathroom was dirty."
      0.0 "100% thought it was rather dirty."
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    Overall rating

    5.4 OK
    Based on 14 reviews
    • 3.5 "Rooms are not good."
    • 1.1 "Generally quite dirty."
    data provided by TrustYou

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