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Mercure Surabaya

Jl Raya Darmo 68 - 78, Surabaya 60264, Indonesia
+62 315 623 000

RM 161+

Mon 5/12 Check in
Tue 6/12 Check out

Overall guest ratings

8.2/10 Excellent
Based on 865 reviews

Review highlights

  • 8.8
  • 8.0
  • 7.9
  • 6.4

Good to know

  • Nice building
  • Clean rooms
  • Clean hotel facilities

Nearby

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    About

    Mercure Surabaya is a mid-scale hotel located on the main route through Surabaya, next to consulate and government offices, business district, and tourist attractions such as the Tugu Pahlawan monument and the Surabaya Zoo. Ideal for business and leisure travel, with easy access to Gubeng railway station and Juanda airport, the hotel features 257 rooms including 19 suites, 3 restaurants, a coffee lounge, pool bar, 12 meeting rooms, a ballroom, swimming pool, gym, bicycle rental and spa.

    Less More accorhotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Babysitting or child care
    • Business centre
    • Car hire
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Non-smoking rooms available
    • Beauty salon
    • Express check out
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    Based on 865 reviews
    • 8.8 "Great service."
    • 8.0 "Location is great."
    • 7.9 "Good cleanliness."
    • 7.4 "Good amenities."
    • 7.1 "Good breakfast."
    • 6.4 "Rooms are ok."
    • 6.0 "Average comfort."
    • 3.0 "Disappointing internet connection."
    View all review categories

    Overall rating

    7.9 Good
    Based on 224 reviews
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 8.4 "Location is great."
    • 8.2 "Generally very clean."
      8.0 "80% said rooms were clean."
    • 7.3 "Good breakfast."
    • 6.9 "Food is average."
    • 6.5 "Rooms are ok."
    • 5.7 "Average comfort."
    View all review categories

    Overall rating

    7.8 Good
    Based on 268 reviews
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 8.3 "Good value."
    • 7.8 "Good location."
    • 7.4 "Good breakfast."
    • 7.4 "Good cleanliness."
      7.1 "71% said rooms were clean."
    • 6.9 "Average amenities."
      6.6 "66% thought the building was acceptable."
    • 6.4 "Vibe was decent."
      5.3 "Only 53% thought, the hotel was modern."
    • 6.0 "Rooms are ok."
    View all review categories

    Overall rating

    7.8 Good
    Based on 311 reviews
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 8.1 "Location is great."
    • 7.1 "Good breakfast."
    • 6.8 "Rooms are ok."
    • 6.8 "Vibe was decent."
      5.7 "Only 57% thought, the hotel was modern."

    Overall rating

    7.8 Good
    Based on 60 reviews
    • 8.9 "Great service."
    • 8.3 "Location is great."
    • 6.4 "Rooms are ok."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Nice building"
    "Clean rooms"
    "Clean hotel facilities"
    data provided by TrustYou

    Recent reviews


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