Overview

Mercure Southampton Centre Dolphin

34-35 High Street, Southampton, SO14 2HN, United Kingdom
+44 238 038 6460

RM 288+

Overall guest ratings

7.2/10 Good
Based on 1,974 reviews

Review highlights

  • 9.0
  • 8.3
  • 5.4
  • 4.4

Nearby

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    About

    The Mercure Southampton Centre Dolphin is a 4 Star hotel that has stood in the heart of the city for over 500 years. Perfectly located near the main port it provides a great base to stay before and after your cruise or trip to the Isle of Wight. Within walking distance of Southampton's main shopping areas, historic harbour, Sea City museum, parks and city walls. Hampshire's top attractions including Beaulieu, the New Forest, Paultons Park and Marwell Wildlife Park are only a short drive away.

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    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    7.2 Good
    Based on 1,974 reviews
    • 9.0 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 8.3 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
      8.0 "Housekeeping was great, according to 80%."
      10.0 "Lovely bar service, according to 100%."
      8.6 "86% were happy with the room service."
    • 6.8 "Breakfast is mediocre."
    • 6.4 "Internet is average."
    • 6.0 "Food is average."
      5.0 "Only 50% were satisfied with the menu."
    • 5.4 "Average comfort."
    • 4.4 "Rooms are not good."
      2.2 "78% complained about the bathroom."
      3.7 "63% said rooms were dirty."
      0.8 "92% thought they were poorly maintained."
      3.8 "62% said rooms were small."
      1.4 "For 86%, the rooms looked old."
      3.2 "68% had problems with the shower."
      1.1 "89% said the bathroom was dirty."
      4.2 "Air conditioning was criticized by 58%."
      1.7 "83% found problems with the furniture."
      3.3 "67% criticized the small bathroom."
      3.5 "65% were unhappy with the view."
      1.4 "86% were unsatisfied with the kitchenette."
    • 3.9 "Not very clean."
      3.7 "63% said rooms were dirty."
      1.1 "89% said the bathroom was dirty."
      3.3 "Unclean dining area, according to 67%."
    • 3.5 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
      1.2 "88% thought the facilities needed updating."
      2.4 "76% didn't like the architecture."
      3.7 "For 63%, the lobby entrance was sub-standard."
      2.8 "72% complained about the elevator."
    • 3.2 "Horrible vibe."
      1.7 "83% criticized the unstylish hotel."
      4.3 "57% didn't like the unstylish hotel."
      3.7 "For 63%, the lobby entrance was sub-standard."
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    Overall rating

    7.2 Good
    Based on 1,381 reviews
    • 8.8 "Location is great."
      9.7 "97% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
    • 8.3 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
      7.1 "71% thought the service was very professional."
      7.7 "Housekeeping was great, according to 77%."
      10.0 "Lovely bar service, according to 100%."
    • 6.1 "Breakfast is mediocre."
    • 6.0 "Food is average."
    • 5.8 "Internet is average."
    • 4.7 "Value below average."
      1.4 "86% said the breakfast was too expensive."
    • 4.5 "Rooms are not good."
      2.0 "80% complained about the bathroom."
      3.5 "65% said rooms were small."
      3.8 "62% said rooms were dirty."
      0.6 "94% thought they were poorly maintained."
      3.1 "69% had problems with the shower."
      1.8 "For 82%, the rooms looked old."
      0.9 "91% said the bathroom was dirty."
      4.3 "Air conditioning was criticized by 57%."
      3.3 "67% criticized the small bathroom."
      2.0 "80% found problems with the furniture."
      3.2 "68% were unhappy with the view."
    • 3.8 "Not very clean."
      3.8 "62% said rooms were dirty."
      0.9 "91% said the bathroom was dirty."
      4.9 "51% thought it was rather dirty."
      2.6 "Unclean dining area, according to 74%."
    • 3.4 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
      1.3 "87% thought the facilities needed updating."
      1.9 "81% didn't like the architecture."
      3.2 "For 68%, the lobby entrance was sub-standard."
      2.7 "73% complained about the elevator."
    • 3.1 "Horrible vibe."
      1.9 "81% criticized the unstylish hotel."
      3.8 "62% didn't like the unstylish hotel."
      3.2 "For 68%, the lobby entrance was sub-standard."
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    Overall rating

    7.3 Good
    Based on 217 reviews
    • 8.7 "Location is great."
    • 8.5 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
    • 7.3 "Good breakfast."
    • 5.8 "Food is average."
    • 5.0 "Average comfort."
      3.7 "63% said rooms were small."
      2.7 "73% thought it was too noisy."
      4.3 "Air conditioning was criticized by 57%."
    • 4.9 "Value below average."
    • 4.2 "Rooms are not good."
      2.2 "78% complained about the bathroom."
      3.5 "65% said rooms were dirty."
      0.9 "91% thought they were poorly maintained."
      3.7 "63% said rooms were small."
      4.3 "Air conditioning was criticized by 57%."
      3.3 "67% had problems with the shower."
      1.2 "For 88%, the rooms looked old."
    • 3.6 "Not very clean."
      3.5 "65% said rooms were dirty."
    • 3.5 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
      1.0 "90% thought the facilities needed updating."
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    Overall rating

    6.4 Good
    Based on 39 reviews
    • 9.1 "Terrific location."
    • 8.3 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 6.6 "Food is average."
    • 4.1 "Rooms are not good."
      0.7 "93% thought they were poorly maintained."
      2.0 "80% complained about the bathroom."

    Overall rating

    7.1 Good
    Based on 335 reviews
    • 8.8 "Location is great."
    • 7.8 "Good service."
      8.8 "88% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
    • 7.0 "Good breakfast."
    • 6.3 "Internet is average."
    • 5.7 "Food is average."
    • 5.3 "Average comfort."
    • 3.9 "Rooms are not good."
      2.4 "76% complained about the bathroom."
      3.4 "66% said rooms were dirty."
      0.6 "94% thought they were poorly maintained."
      4.0 "60% said rooms were small."
      1.5 "For 85%, the rooms looked old."
      1.0 "90% said the bathroom was dirty."
      3.0 "70% had problems with the shower."
      1.7 "83% found problems with the furniture."
      4.4 "Air conditioning was criticized by 56%."
    • 3.5 "Not very clean."
      3.4 "66% said rooms were dirty."
      1.0 "90% said the bathroom was dirty."
      4.5 "55% thought it was rather dirty."
    • 3.5 "Bad amenities."
      3.2 "68% thought the building wasn't nice."
      2.3 "77% didn't like the architecture."
    • 3.0 "Horrible vibe."
      1.7 "83% criticized the unstylish hotel."
      4.3 "57% didn't like the unstylish hotel."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
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