Overview

Shangri-La Hotel
Top Wellness Hotel

East Side Railway Station, 1002 Jianshe Road, Shenzhen 518001, China
+86 755 8233 0888

RM 550+

Overall guest ratings

8.6/10 Excellent
Based on 4,958 reviews

Review highlights

  • 9.3
  • 8.4
  • 5.9
  • 4.9

Good to know

  • Friendly service
  • Train station is close

Nearby

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    About

    This family-friendly Shenzhen hotel is located in the business district, within a 10-minute walk of Luohu Commercial City and The MixC Shopping Mall. King Glory Plaza and International Foreign Trade Center are also within 15 minutes.

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    Expedia

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Game room
    • Spa
    • Child pool
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Designated smoking area
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    Based on 4,958 reviews
    • 9.3 "Terrific location."
      9.8 "Easily accessible by car, said 98%."
      9.9 "99% thought it was easy to get to the train station."
      9.6 "96% liked the proximity to shopping."
      9.8 "Near to public transport, according to 98%."
    • 8.4 "Bar is amazing."
      7.5 "Delicious alcoholic drinks, according to 75%."
    • 8.3 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
      7.9 "Management was excellent, said 79%."
      7.2 "Housekeeping was great, according to 72%."
      8.3 "83% said the concierge service was amazing."
      10.0 "100% said the recreation staff was great."
    • 8.0 "Very nice wellness & sports facilities."
      8.6 "top-notch fitness area, thought 86%."
    • 7.5 "Good breakfast."
    • 5.9 "Average value."
    • 4.9 "Rooms are not good."
      2.3 "77% said rooms were small."
      0.3 "For 97%, the rooms looked old."
      3.2 "68% complained about the bathroom."
      1.3 "87% thought they were poorly maintained."
      2.2 "78% found problems with the furniture."
      1.4 "86% criticized the small bathroom."
      1.2 "88% thought the tv was sub-standard."
      3.2 "Air conditioning was criticized by 68%."
      4.7 "53% had problems with the shower."
    • 4.8 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 4.3 "Vibe wasn't good."
      0.4 "96% criticized the unstylish hotel."
    • 3.8 "Not very comfortable."
      2.3 "77% said rooms were small."
      1.4 "86% criticized the small bathroom."
      3.2 "Air conditioning was criticized by 68%."
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    Overall rating

    8.3 Excellent
    Based on 545 reviews
    • 9.3 "Terrific location."
      9.9 "Easily accessible by car, said 99%."
      9.9 "99% thought it was easy to get to the train station."
      9.5 "95% liked the proximity to shopping."
    • 8.1 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
    • 7.4 "Good breakfast."
    • 6.0 "Average value."
    • 4.7 "Rooms are not good."
      2.7 "73% said rooms were small."
      0.3 "For 97%, the rooms looked old."
      3.2 "68% complained about the bathroom."
      1.5 "85% thought they were poorly maintained."
    • 4.1 "Not very comfortable."
      2.7 "73% said rooms were small."
    • 4.0 "Vibe wasn't good."
      0.5 "95% criticized the unstylish hotel."
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    Overall rating

    8.7 Excellent
    Based on 743 reviews
    • 9.0 "Terrific location."
      9.7 "Easily accessible by car, said 97%."
      9.8 "98% thought it was easy to get to the train station."
      9.6 "96% liked the proximity to shopping."
    • 8.5 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
    • 7.5 "Good breakfast."
    • 5.9 "Average value."
    • 4.6 "Rooms are not good."
      2.0 "80% said rooms were small."
      3.1 "69% complained about the bathroom."
      0.4 "For 96%, the rooms looked old."
    • 4.1 "Vibe wasn't good."
      0.3 "97% criticized the unstylish hotel."
    • 3.4 "Not very comfortable."
      2.0 "80% said rooms were small."
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    Overall rating

    8.8 Excellent
    Based on 3,123 reviews
    • 9.2 "Terrific location."
      10.0 "Easily accessible by car, said 100%."
      10.0 "100% thought it was easy to get to the train station."
      9.7 "97% liked the proximity to shopping."
      9.9 "Near to public transport, according to 99%."
    • 8.2 "Breakfast is good."
    • 8.2 "Great service."
      7.4 "74% thought the service was very professional."
      8.9 "89% found the staff to be very friendly."
      7.8 "Management was excellent, said 78%."
      7.5 "Housekeeping was great, according to 75%."
      8.3 "83% said the concierge service was amazing."
    • 5.1 "Rooms are ok."
    • 4.8 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 4.4 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
      0.1 "99% thought the facilities needed updating."
    • 4.0 "Vibe wasn't good."
      0.3 "97% criticized the unstylish hotel."
    • 3.6 "Not very comfortable."
      2.3 "77% said rooms were small."
      1.6 "84% criticized the small bathroom."
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    Overall rating

    8.2 Excellent
    Based on 545 reviews
    • 9.4 "Terrific location."
      9.7 "Easily accessible by car, said 97%."
      9.9 "99% thought it was easy to get to the train station."
    • 8.4 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
    • 7.3 "Good breakfast."
    • 5.9 "Average value."
    • 4.2 "Rooms are not good."
      2.5 "75% said rooms were small."
      0.2 "For 98%, the rooms looked old."
      3.0 "70% complained about the bathroom."
    • 4.0 "Not very comfortable."
      2.5 "75% said rooms were small."
    • 3.7 "Vibe wasn't good."
      0.4 "96% criticized the unstylish hotel."
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    Hotel type
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Wellness Hotel
    Guests recommend this as a wellness hotel
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Train station is close"
    data provided by TrustYou

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