Overview

Royal Suites And Towers

1001 East Shennan Road, Shenzhen 518002, China
+86 755 2513 0999

RM 280+

Overall guest ratings

8.4/10 Excellent
Based on 2,661 reviews

Review highlights

  • 8.3
  • 8.2
  • 7.3
  • 4.9

Good to know

  • Spacious rooms
  • Friendly atmosphere

Nearby

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    About

    Location.

    Located in Shenzhen (Luohu), Royal Suites and Towers is close to Dongmen Pedestrian Street, International Foreign Trade Center, and Shenzhen People's Park. Also nearby are Luohu Commercial City and Shun Hing Square.

    Hotel Features.

    Royal Suites and Towers has a marina, a health club, and a seasonal outdoor pool. Complimentary wireless Internet access is available in public areas. This 4.5-star hotel features business amenities including a business center, a meeting/conference room, and a technology helpdesk. Dining options at this business-friendly hotel include a coffee shop/café, a poolside bar, and a bar/lounge. The staff can provide concierge services, and wedding services. Additional amenities at this Art Deco hotel include a children's pool, and a terrace. For a surcharge, guests receive transportation including an area shuttle and a roundtrip airport shuttle. Guest parking is complimentary. The property has designated areas for smoking.

    Guestrooms.

    Rooms have city or garden views. The 273 air-conditioned guestrooms at Royal Suites and Towers include minibars and safes. Guests can use the in-room complimentary wired high-speed Internet access. Televisions are equipped with cable channels. All accommodations provide desks, complimentary newspapers, and direct-dial phones with voice mail. Bathrooms offer showers with handheld showerheads, bathrobes, makeup/shaving mirrors, and hair dryers. All units have kitchenettes with refrigerators, coffee/tea makers, and cookware/dishes/utensils. Additional amenities include slippers and windows that open. In addition, amenities available on request include a turndown service, irons/ironing boards, and wake-up calls. Housekeeping is offered daily. Renovation of all guestrooms was completed in May 2013.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Playground
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Tennis
    • Coffee shop
    • Steam room
    • Facilities for disabled guests
    • Gift shop
    • Laundry facilities
    • Spa
    • Child pool
    • Kitchen/Kitchenette
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Free valet parking
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.4 Excellent
    Based on 2,661 reviews
    • 8.3 "Location is great."
      9.1 "Easily accessible by car, said 91%."
      9.9 "Near to public transport, according to 99%."
      8.9 "City centre within easy reach, said 89%."
      8.3 "83% thought it was easy to get to the train station."
    • 8.2 "Comfort level is high."
      9.0 "90% thought rooms were spacious."
      8.6 "86% said the beds were comfortable."
    • 7.3 "Nice rooms."
      9.0 "90% thought rooms were spacious."
      8.6 "86% said the beds were comfortable."
    • 6.5 "Service is ok."
      6.4 "64% said the reception staff was ok."
      6.9 "Only 69% found the staff to be friendly enough."
      6.1 "Only 61% thought the service was professional."
      6.0 "60% thought the management was tolerable."
      5.8 "Housekeeping was ok, according to 58%."
    • 5.6 "Breakfast is mediocre."
      6.7 "Breakfast prices were ok, according to 67%."
    • 4.9 "Internet is poor."
      2.5 "75% said the wifi quality was bad."

    Overall rating

    8.1 Excellent
    Based on 425 reviews
    • 8.2 "Comfort level is high."
      8.9 "89% thought rooms were spacious."
      8.8 "88% said the beds were comfortable."
    • 8.2 "Location is great."
    • 7.1 "Nice rooms."
      8.9 "89% thought rooms were spacious."
      8.8 "88% said the beds were comfortable."
    • 6.3 "Service is ok."
      6.0 "60% said the reception staff was ok."
      6.6 "Only 66% found the staff to be friendly enough."
      5.9 "Only 59% thought the service was professional."
    • 5.2 "Breakfast is mediocre."
    • 4.3 "Internet is poor."
      2.3 "77% said the wifi quality was bad."

    Overall rating

    8.4 Excellent
    Based on 399 reviews
    • 8.3 "Comfort level is high."
      8.9 "89% thought rooms were spacious."
    • 8.2 "Location is great."
      9.1 "Easily accessible by car, said 91%."
      9.7 "Near to public transport, according to 97%."
    • 7.4 "Nice rooms."
      8.9 "89% thought rooms were spacious."
      7.8 "78% said rooms were clean."
    • 6.3 "Service is ok."
      5.9 "59% said the reception staff was ok."
      6.8 "Only 68% found the staff to be friendly enough."
      6.2 "Only 62% thought the service was professional."
    • 5.6 "Breakfast is mediocre."
    • 5.3 "Vibe was decent."
    • 4.8 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
      0.4 "96% thought the facilities needed updating."
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    Overall rating

    8.4 Excellent
    Based on 1,623 reviews
    • 8.6 "Location is great."
      9.2 "Easily accessible by car, said 92%."
      9.9 "Near to public transport, according to 99%."
      8.9 "89% liked the proximity to shopping."
    • 8.2 "Comfort level is high."
      9.2 "92% thought rooms were spacious."
      8.4 "84% said the beds were comfortable."
    • 7.1 "Nice rooms."
      9.2 "92% thought rooms were spacious."
      8.4 "84% said the beds were comfortable."
    • 6.1 "Service is ok."
      6.4 "64% said the reception staff was ok."
      5.9 "Only 59% thought the service was professional."
      6.7 "Only 67% found the staff to be friendly enough."
      5.3 "53% thought the management was tolerable."
    • 5.6 "Breakfast is mediocre."
    • 5.5 "Internet is average."
    • 5.1 "Vibe was decent."
    View all review categories

    Overall rating

    8.7 Excellent
    Based on 212 reviews
    • 8.2 "Comfort level is high."
      8.9 "89% thought rooms were spacious."
    • 8.1 "Location is great."
      9.1 "Easily accessible by car, said 91%."
    • 7.1 "Nice rooms."
      8.9 "89% thought rooms were spacious."
    • 6.2 "Service is ok."
    • 4.3 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
      0.3 "97% thought the facilities needed updating."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Spacious rooms"
    "Friendly atmosphere"
    data provided by TrustYou
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