Overview

Kempinski Hotel Shenzhen
Top Family Hotel

Hai De San Dao Hou Hai Bin Rd, Shenzhen 518000, China
+86 755 8888 8888

RM 664+

Overall guest ratings

9.0/10 Excellent
Based on 3,405 reviews

Review highlights

  • 9.6
  • 9.0
  • 6.5
  • 5.9

Good to know

  • Clean rooms
  • Luxurious Hotel
  • Great shopping

Nearby

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    About

    Placing you within a 15-minute drive of Window of the World and Splendid China Folk Village, Kempinski Hotel Shenzhen China offers an airport shuttle (available on request) for CNY 750 per vehicle. Guests can take a dip in the indoor pool or grab a bite to eat at Seasons Restaurant, which serves breakfast, lunch, and dinner. A bar/lounge and a health club are other highlights, and rooms at this luxurious hotel offer up nice touches like bathrobes and slippers.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Concierge service
    • Laundry facilities
    • Spa
    • Beauty salon
    • Sauna
    • Free Internet
    • Pets not allowed
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    9.0 Excellent
    Based on 3,405 reviews
    • 9.6 "Terrific location."
      9.7 "Easily accessible by car, said 97%."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Good access to the airport, said 100%."
      7.8 "City centre within easy reach, said 78%."
    • 9.0 "Food is to die for."
      8.0 "Yummy desserts, said 80%."
      10.0 "100% loved the menu selection."
      10.0 "100% enjoyed the snacks that were offered."
      8.0 "80% were happy with the price."
    • 8.9 "Very nice wellness & sports facilities."
      9.6 "top-notch fitness area, thought 96%."
    • 7.1 "Good breakfast."
    • 6.9 "Service is ok."
      6.3 "Only 63% thought the service was professional."
      6.6 "Only 66% found the staff to be friendly enough."
    • 6.5 "Vibe was decent."
    • 5.9 "Rooms are ok."
    • 5.8 "Average comfort."
    • 4.1 "Value below average."
      0.0 "100% said the breakfast was too expensive."
    • 1.6 "Disappointing internet connection."
      1.0 "90% said the wifi quality was bad."
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    Overall rating

    8.4 Excellent
    Based on 340 reviews
    • 9.8 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.7 "Easily accessible by car, said 97%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.1 "Food is to die for."
    • 7.1 "Good breakfast."
    • 6.2 "Rooms are ok."
      5.2 "Only 52% said rooms were big enough."
    • 6.1 "Service is ok."
      5.7 "Only 57% thought the service was professional."
      6.7 "Only 67% found the staff to be friendly enough."
    • 4.2 "Value below average."

    Overall rating

    8.9 Excellent
    Based on 578 reviews
    • 9.5 "Terrific location."
      9.7 "Easily accessible by car, said 97%."
      9.7 "97% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 8.9 "Food is delicious."
    • 7.2 "Good breakfast."
    • 6.1 "Vibe was decent."
    • 6.0 "Service is ok."
      6.1 "Only 61% found the staff to be friendly enough."
    • 5.0 "Rooms are ok."
      4.5 "55% said rooms were small."
      0.7 "For 93%, the rooms looked old."
    • 3.9 "Value below average."
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    Overall rating

    9.1 Excellent
    Based on 2,179 reviews
    • 9.5 "Terrific location."
      9.5 "Easily accessible by car, said 95%."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
    • 9.1 "Food is to die for."
    • 7.2 "Good breakfast."
    • 6.8 "Service is ok."
      6.1 "Only 61% thought the service was professional."
      6.5 "Only 65% found the staff to be friendly enough."
    • 6.4 "Vibe was decent."
    • 6.1 "Rooms are ok."
    • 3.9 "Value below average."
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    Overall rating

    8.4 Excellent
    Based on 306 reviews
    • 9.7 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.7 "Easily accessible by car, said 97%."
    • 9.0 "Food is to die for."
    • 7.4 "Good breakfast."
    • 6.7 "Service is ok."
      6.9 "Only 69% found the staff to be friendly enough."
    • 5.5 "Rooms are ok."
      5.1 "Only 51% said rooms were big enough."
    • 4.1 "Value below average."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Clean rooms"
    "Luxurious Hotel"
    "Great shopping"
    data provided by TrustYou

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