Overview

Best Western Shenzhen Felicity Hotel

1085 Heping Road, Shenzhen 518010, China
+86 755 2558 6333

RM 234+

Overall guest ratings

8.1/10 Excellent
Based on 16,665 reviews

Review highlights

  • 9.5
  • 8.8
  • 7.6
  • 4.4

Good to know

  • Good accessibility by car
  • Train station is close

Nearby

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    About

    Stay at this full service Shenzhen hotel with all convenient location around that make your business or leisure trip more comfortable! The Best Western Shenzhen Felicity Hotel is in the heart of Lo Wu District, convenient to business, shopping and transportation. Business guests will appreciate the full service business center, complete with meeting rooms and banquet facilities. Other hotel amenities include a fully equipped fitness center, large outdoor pool, disco and onsite restaurant and lounge, offering a variety of Chinese, Japanese and international cuisine. Transportation is available from Shenzhen to Hong Kong city center and the Hong Kong International Airport. Make an online reservation today at the Best Western Shenzhen Felicity Hotel and save! Enjoy your stay!

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    bestwestern.com

    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • ATM on-site
    • Laundry facilities
    • Cable or satellite TV
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Steam room
    • Wedding services
    • Fireplace
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    Based on 16,665 reviews
    • 9.5 "Terrific location."
      9.7 "Easily accessible by car, said 97%."
      9.9 "99% thought it was easy to get to the train station."
      9.6 "Near to public transport, according to 96%."
      7.0 "Great parking, according to 70%."
      9.5 "Good access to the airport, said 95%."
      8.0 "80% enjoyed the restaurants & bars nearby."
      9.1 "City centre within easy reach, said 91%."
      10.0 "Business sites within easy reach, said 100%."
    • 8.8 "Good value."
      8.3 "83% thought it was a great value."
    • 7.6 "Good service."
      7.8 "78% found the staff to be very friendly."
      7.8 "Housekeeping was great, according to 78%."
      8.8 "88% were happy with the shuttle service."
      7.5 "75% were happy with the room service."
    • 5.6 "Breakfast is mediocre."
    • 5.6 "Rooms are ok."
      5.7 "Cleanliness of the bathroom was average, said 57%."
    • 4.4 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    • 3.5 "Vibe wasn't good."
      0.4 "96% criticized the unstylish hotel."
    • 3.3 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."
      3.3 "67% didn't like the architecture."
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    Overall rating

    7.6 Good
    Based on 2,333 reviews
    • 9.2 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      9.6 "Easily accessible by car, said 96%."
      9.7 "Near to public transport, according to 97%."
      7.3 "Great parking, according to 73%."
      8.0 "80% enjoyed the restaurants & bars nearby."
      9.5 "Good access to the airport, said 95%."
    • 8.7 "Good value."
    • 6.5 "Service is ok."
      6.5 "Only 65% thought the service was professional."
    • 5.2 "Breakfast is mediocre."
    • 5.1 "Rooms are ok."
      5.1 "Only 51% said rooms were big enough."
      6.2 "Beds were acceptable for 62%."
      5.4 "Cleanliness of the bathroom was average, said 54%."
    • 4.2 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 4.1 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      0.1 "99% thought the facilities needed updating."
    • 3.1 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
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    Overall rating

    8.3 Excellent
    Based on 3,333 reviews
    • 9.5 "Terrific location."
      9.9 "Easily accessible by car, said 99%."
      9.9 "99% thought it was easy to get to the train station."
      9.3 "Near to public transport, according to 93%."
      7.1 "Great parking, according to 71%."
      9.6 "Good access to the airport, said 96%."
      7.8 "78% enjoyed the restaurants & bars nearby."
    • 8.3 "Good value."
    • 8.0 "Great service."
      8.1 "81% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
      7.8 "Housekeeping was great, according to 78%."
    • 5.5 "Rooms are ok."
      6.3 "Beds were acceptable for 63%."
    • 5.4 "Breakfast is mediocre."
    • 4.3 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 2.8 "Horrible vibe."
      0.3 "97% criticized the unstylish hotel."
    • 2.6 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."
      0.3 "97% thought the facilities needed updating."
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    Overall rating

    8.4 Excellent
    Based on 8,999 reviews
    • 9.5 "Terrific location."
      9.8 "Easily accessible by car, said 98%."
      9.9 "99% thought it was easy to get to the train station."
      9.8 "Near to public transport, according to 98%."
      8.3 "83% liked the proximity to shopping."
      9.5 "Good access to the airport, said 95%."
    • 9.2 "Excellent value."
    • 7.5 "Good service."
      7.7 "77% found the staff to be very friendly."
      7.7 "Housekeeping was great, according to 77%."
    • 5.9 "Rooms are ok."
      5.6 "Cleanliness of the bathroom was average, said 56%."
    • 5.6 "Breakfast is mediocre."
    • 4.0 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 3.3 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."
    • 2.9 "Horrible vibe."
      0.3 "97% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.5 Good
    Based on 1,999 reviews
    • 9.4 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      9.4 "Easily accessible by car, said 94%."
      9.7 "Near to public transport, according to 97%."
    • 8.4 "Good value."
    • 6.4 "Service is ok."
      6.6 "Only 66% thought the service was professional."
    • 6.0 "Breakfast is mediocre."
    • 5.0 "Rooms are ok."
      0.7 "For 93%, the rooms looked old."
      3.1 "69% complained about the bathroom."
      4.8 "52% said rooms were small."
      1.3 "87% found problems with the furniture."
      0.8 "92% thought they were poorly maintained."
      1.9 "81% had problems with the shower."
      1.1 "89% thought the tv was sub-standard."
      2.2 "Air conditioning was criticized by 78%."
      4.0 "60% criticized the small bathroom."
    • 4.1 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 3.7 "Wellness & sports facilities were not very nice."
      2.4 "76% didn't like the fitness area."
    • 3.3 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      0.1 "99% thought the facilities needed updating."
    • 3.2 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
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    Good to know
    "Good accessibility by car"
    "Train station is close"
    data provided by TrustYou

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