Overview

Twelve at Hengshan, a Luxury Collection Hotel, Shanghai

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Top Luxury Hotel
12 Hengshan Road, Shanghai 200031, China
+86 213 338 3888

RM 882+

Twelve at Hengshan, a Luxury Collection Hotel, Shanghai
Thu 24/8
Fri 25/8

Overall guest ratings

9.0/10 Excellent
Based on 1484 reviews

Review highlights

  • 9.6
  • 9.2
  • 6.8
  • 5.7

Good to know

  • Nice building
  • Very quiet
  • Friendly atmosphere
  • Luxurious Hotel

Nearby

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    About

    Located in vibrant Shanghai’s cosmopolitan area, Twelve at Hengshan is surrounded by restaurants, cafés, boutiques, galleries, and restored art-deco buildings. Experience a haven of urban chic on the renowned tree-lined Hengshan Road. Traditional Chinese hospitality melds with contemporary amenities. Work out in our state-of-the-art health club, enjoy a refreshing swim in the heated indoor pool, be pampered in the spa, and savor authentic Cantonese and Western cuisines. From intimate accommodations to the lavish Presidential Suite, 171 exquisitely furnished guest rooms—some with balconies—offer a retreat from Shanghai’s bustle. Stylish design and thoughtful touches create an atmosphere of distinguished opulence.

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    Starwood Hotels

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Child pool
    • Tennis
    • Cable or satellite TV
    • Coffee shop
    • Airport shuttle
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

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    Families
    Business
    Couples
    Solo

    Overall rating

    9.0 Excellent
    Based on 1,484 reviews

    Location
    9.6

    Vibe
    9.2

    Wellness Area
    9.2

    Pool
    8.7

    Amenities
    8.4

    Breakfast
    7.9

    Food
    7.4

    Service
    7.1

    Room
    6.9

    Bar and Beverages
    6.8

    WiFi
    5.7

    Overall rating

    9.3 Excellent
    Based on 563 reviews

    Location
    9.8

    Vibe
    9.2

    Pool
    8.9

    Amenities
    8.6

    Breakfast
    7.8

    Comfort
    7.5

    Service
    6.8

    Room
    6.8

    Cleanliness
    6.0

    Overall rating

    9.2 Excellent
    Based on 460 reviews

    Location
    9.4

    Vibe
    9.1

    Amenities
    8.6

    Breakfast
    8.0

    Service
    7.4

    Room
    6.4

    Cleanliness
    6.1

    Bar and Beverages
    6.0

    Overall rating

    9.3 Excellent
    Based on 311 reviews

    Location
    9.7

    Wellness Area
    9.3

    Vibe
    9.1

    Pool
    8.9

    Amenities
    8.7

    Breakfast
    8.2

    Comfort
    7.8

    Service
    7.3

    Bar and Beverages
    7.2

    Room
    7.0

    Overall rating

    9.2 Excellent
    Based on 148 reviews

    Location
    9.7

    Vibe
    9.1

    Amenities
    8.5

    Breakfast
    7.6

    Comfort
    7.4

    Service
    7.2

    Room
    6.6

    Value for money
    6.5
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