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Best Western i-City Shah Alam

Section 7, Shah Alam 40000, Malaysia
+60 355 219 000

RM 139+

Mon 5/12 Check in
Tue 6/12 Check out

Overall guest ratings

7.6/10 Good
Based on 1,485 reviews

Review highlights

  • 8.6
  • 8.6
  • 7.5
  • 5.0

Good to know

  • Accessible parking

Nearby

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    About

    Welcome to the BEST WESTERN i-City Shah Alam - a modern business hotel that is set to become the preferred choice for both local and international travelers. Strategically located in Sham Alam - a key satellite city offering fast links to Kuala Lumpur and Malaysia's main international airport, this contemporary 18-story hotel features 214 modern, comfortable guestrooms and suites, all connected with free Wi-Fi. A selection of food and beverage options, including an all-day dining restaurant, 24-hour room service and a cafe with outdoor seating, allows guests to sample a selection of delectable Asian and international flavors. Meanwhile, the large amount of conference and banqueting space means guests at the BEST WESTERN i-City Shah Alam can do business with ease. Located within the modern i-City complex, which also includes an indoor-outdoor theme park, and accessible from three major expressways, BEST WESTERN i-City Shah Alam offers the ultimate in convenience and connectivity for all types of traveler. Enjoy your stay!

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    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Concierge service
    • Currency exchange on-site
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Free parking
    • Storage available
    • Non-smoking rooms available
    • Business centre
    • Laundry service
    • Express check out
    • Cable or satellite TV
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall rating

    7.6 Good
    Based on 1,485 reviews
    • 8.6 "Vibe was good."
    • 8.6 "Location is great."
    • 7.5 "Good service."
    • 6.5 "Internet is average."
    • 5.4 "Average cleanliness."
    • 5.0 "Rooms are ok."
    • 4.0 "Not very comfortable."
    • 2.9 "Awful breakfast."
    View all review categories

    Overall rating

    7.7 Good
    Based on 341 reviews
    • 8.6 "Vibe was good."
      10.0 "100% thought, the hotel was modern."
    • 8.4 "Location is great."
      7.7 "Great parking, according to 77%."
    • 7.5 "Good service."
      9.2 "92% found the staff to be very friendly."
    • 5.5 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
      6.9 "69% thought the cleanliness of the hotel was average."
    • 5.4 "Rooms are ok."
      5.1 "Only 51% said rooms were clean enough."
    • 4.5 "Not very comfortable."
      2.5 "75% said rooms were small."
    • 2.9 "Awful breakfast."
    View all review categories

    Overall rating

    7.5 Good
    Based on 757 reviews
    • 9.0 "Awesome vibe."
      10.0 "100% thought, the hotel was modern."
      9.1 "91% enjoyed the friendly atmosphere."
    • 8.8 "Location is great."
      7.6 "Great parking, according to 76%."
      9.0 "90% liked the proximity to sightseeing."
      8.1 "81% thought parking was inexpensive."
      8.6 "86% liked the proximity to shopping."
    • 6.6 "Internet is average."
      6.1 "61% thought the wifi quality was ok."
    • 6.2 "Service is ok."
      5.5 "Housekeeping was ok, according to 55%."
      6.4 "Only 64% thought the service was professional."
    • 4.9 "Not very clean."
      4.6 "54% said rooms were dirty."
      0.9 "91% said the bathroom was dirty."
    • 4.1 "Rooms are not good."
      4.6 "54% said rooms were dirty."
      1.8 "82% said rooms were small."
      1.6 "84% complained about the bathroom."
      0.9 "91% said the bathroom was dirty."
      0.6 "94% thought they were poorly maintained."
      3.2 "68% thought the tv was sub-standard."
      3.6 "Air conditioning was criticized by 64%."
    • 3.4 "Not very comfortable."
      1.8 "82% said rooms were small."
      3.6 "Air conditioning was criticized by 64%."
    • 3.1 "Awful breakfast."
    View all review categories

    Overall rating

    7.1 Good
    Based on 148 reviews
    • 8.7 "Vibe was good."
      10.0 "100% thought, the hotel was modern."
    • 8.4 "Location is great."
    • 8.1 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
    • 6.3 "Average value."
    • 5.4 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
    • 5.0 "Rooms are ok."
      5.1 "Only 51% said rooms were clean enough."
    • 3.6 "Not very comfortable."
      1.8 "82% said rooms were small."
    View all review categories

    Overall rating

    7.8 Good
    Based on 237 reviews
    • 8.5 "Vibe was good."
      10.0 "100% thought, the hotel was modern."
    • 8.3 "Location is great."
      7.6 "Great parking, according to 76%."
    • 7.6 "Good service."
      9.2 "92% found the staff to be very friendly."
    • 6.5 "Internet is average."
    • 5.6 "Rooms are ok."
      5.0 "Only 50% said rooms were clean enough."
    • 5.3 "Average cleanliness."
      5.0 "Only 50% said rooms were clean enough."
    • 4.6 "Not very comfortable."
      2.5 "75% said rooms were small."
    • 2.6 "Awful breakfast."
    View all review categories
    Good to know
    "Accessible parking"
    data provided by TrustYou

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