Overview

Best Western i-City Shah Alam

Section 7, Shah Alam 40000, Malaysia
+60 355 219 000

RM 139+

Overall guest ratings

7.8/10 Good
Based on 1,689 reviews

Review highlights

  • 9.1
  • 8.5
  • 7.9
  • 5.2

Good to know

  • Accessible parking

Nearby

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    About

    Strategically located in Sham Alam, a key satellite city offering fast links to Kuala Lumpur and KL International Airport, Best Western i-City Shah Alam is the preferred choice for both local and international travelers. This contemporary 18-story hotel features elegant guest rooms and suites, all connected with free Wi-Fi. A selection of food and beverage options, including an all-day dining restaurant, 24-hour room service and a cafe with outdoor seating, allow guests to sample delectable Asian and international flavors. The large amount of conference and banqueting space means that corporate travelers can do business with ease. Located within the modern i-City complex, which also includes an indoor-outdoor theme park, and accessible from three major expressways, Best Western i-City Shah Alam offers the ultimate in convenience and connectivity for all travelers.

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    bestwestern.com

    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Concierge service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Non-smoking rooms available
    • Business centre
    • Laundry service
    • Express check out
    • Cable or satellite TV
    • Coffee shop
    • Fitness centre
    • Free Internet
    • Pets not allowed
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    Based on 1,689 reviews
    • 9.1 "Awesome vibe."
      10.0 "100% thought, the hotel was modern."
      8.6 "86% enjoyed the friendly atmosphere."
      10.0 "100% said it was a stylish hotel."
    • 8.5 "Location is great."
      7.9 "Great parking, according to 79%."
      8.5 "85% liked the proximity to sightseeing."
      7.7 "77% thought parking was inexpensive."
      8.4 "84% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.9 "Good service."
      9.2 "92% found the staff to be very friendly."
      9.1 "Hotel security was great, thought 91%."
      7.0 "70% were happy with the room service."
      10.0 "100% said the recreation staff was great."
    • 5.7 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
    • 5.4 "Rooms are ok."
      5.2 "Only 52% said rooms were clean enough."
      6.7 "Beds were acceptable for 67%."
    • 5.2 "Internet is average."
    • 5.1 "Breakfast is mediocre."
    • 4.2 "Not very comfortable."
      2.6 "74% said rooms were small."
      4.7 "Air conditioning was criticized by 53%."
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    Overall rating

    7.7 Good
    Based on 371 reviews
    • 9.0 "Awesome vibe."
      10.0 "100% thought, the hotel was modern."
    • 8.5 "Location is great."
      8.0 "Great parking, according to 80%."
    • 7.9 "Good service."
      9.2 "92% found the staff to be very friendly."
    • 7.2 "High value."
    • 5.9 "Rooms are ok."
      5.2 "Only 52% said rooms were clean enough."
      6.8 "Beds were acceptable for 68%."
    • 5.6 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
    • 5.4 "Breakfast is mediocre."
    • 4.7 "Not very comfortable."
      3.0 "70% said rooms were small."
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    Overall rating

    7.6 Good
    Based on 895 reviews
    • 9.2 "Awesome vibe."
      10.0 "100% thought, the hotel was modern."
      8.8 "88% enjoyed the friendly atmosphere."
    • 8.7 "Location is great."
      7.8 "Great parking, according to 78%."
      8.7 "87% liked the proximity to sightseeing."
      7.8 "78% thought parking was inexpensive."
      8.7 "87% liked the proximity to shopping."
    • 6.8 "Service is ok."
      5.3 "53% said the reception staff was ok."
      5.5 "Housekeeping was ok, according to 55%."
      5.7 "Only 57% thought the service was professional."
    • 5.2 "Internet is average."
    • 5.1 "Average cleanliness."
    • 5.0 "Breakfast is mediocre."
    • 4.2 "Rooms are not good."
      4.7 "53% said rooms were dirty."
      2.3 "77% said rooms were small."
      1.8 "82% complained about the bathroom."
      0.9 "91% said the bathroom was dirty."
      1.0 "90% thought they were poorly maintained."
      3.2 "68% thought the tv was sub-standard."
    • 3.7 "Not very comfortable."
      2.3 "77% said rooms were small."
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    Overall rating

    7.1 Good
    Based on 152 reviews
    • 9.0 "Awesome vibe."
      10.0 "100% thought, the hotel was modern."
    • 8.5 "Location is great."
    • 8.4 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 5.7 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 5.4 "Rooms are ok."
      5.3 "Only 53% said rooms were clean enough."
    • 4.0 "Not very comfortable."
      2.3 "77% said rooms were small."

    Overall rating

    8.0 Good
    Based on 270 reviews
    • 9.0 "Awesome vibe."
      10.0 "100% thought, the hotel was modern."
    • 8.3 "Location is great."
      7.8 "Great parking, according to 78%."
    • 8.1 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 7.3 "High value."
    • 5.9 "Rooms are ok."
      5.2 "Only 52% said rooms were clean enough."
    • 5.5 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
    • 5.4 "Internet is average."
    • 4.8 "Breakfast is below average."
    • 4.7 "Not very comfortable."
      2.9 "71% said rooms were small."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Accessible parking"
    data provided by TrustYou

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