Overview

Best Western i-City Shah Alam

Section 7, Shah Alam 40000, Malaysia
+60 355 219 000

RM 138+

Overall guest ratings

7.8/10 Good
Based on 1,667 reviews

Review highlights

  • 8.4
  • 8.3
  • 8.1
  • 5.4

Good to know

  • Accessible parking
  • Friendly service

Nearby

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    About

    Strategically located in Sham Alam, a key satellite city offering fast links to Kuala Lumpur and KL International Airport, Best Western i-City Shah Alam is the preferred choice for both local and international travelers. This contemporary 18-story hotel features elegant guest rooms and suites, all connected with free Wi-Fi. A selection of food and beverage options, including an all-day dining restaurant, 24-hour room service and a cafe with outdoor seating, allow guests to sample delectable Asian and international flavors. The large amount of conference and banqueting space means that corporate travelers can do business with ease. Located within the modern i-City complex, which also includes an indoor-outdoor theme park, and accessible from three major expressways, Best Western i-City Shah Alam offers the ultimate in convenience and connectivity for all travelers.

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    bestwestern.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Non-smoking rooms available
    • Tennis
    • Coffee shop
    • Airport shuttle
    • ATM on-site
    • Business centre
    • Express check out
    • Cable or satellite TV
    • Pets not allowed
    • Designated smoking area
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.8 Good
    Based on 1,667 reviews
    • 8.4 "Location is great."
      8.1 "Great parking, according to 81%."
      7.7 "77% liked the proximity to sightseeing."
      8.1 "81% thought parking was inexpensive."
      8.5 "85% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.3 "Vibe was good."
      10.0 "100% thought, the hotel was modern."
      7.8 "78% enjoyed the friendly atmosphere."
    • 8.1 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.8 "Hotel security was great, thought 88%."
      10.0 "100% said the recreation staff was great."
    • 5.9 "Internet is average."
      5.3 "53% thought the wifi quality was ok."
    • 5.7 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 5.4 "Rooms are ok."
      5.3 "Only 53% said rooms were clean enough."
      6.1 "Only 61% thought the furniture was functional."
    • 5.0 "Breakfast is mediocre."
    • 4.6 "Not very comfortable."
      2.3 "77% said rooms were small."
      3.0 "Air conditioning was criticized by 70%."
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    Overall rating

    7.7 Good
    Based on 366 reviews
    • 8.5 "Location is great."
      8.2 "Great parking, according to 82%."
    • 8.2 "Vibe was good."
      10.0 "100% thought, the hotel was modern."
    • 8.0 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 5.6 "Rooms are ok."
      5.1 "Only 51% said rooms were clean enough."
    • 5.5 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
    • 5.3 "Breakfast is mediocre."
    • 5.1 "Average comfort."
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    Overall rating

    7.6 Good
    Based on 883 reviews
    • 8.7 "Vibe was good."
      10.0 "100% thought, the hotel was modern."
    • 8.6 "Location is great."
      7.9 "Great parking, according to 79%."
      7.9 "79% liked the proximity to sightseeing."
      8.0 "80% thought parking was inexpensive."
      8.8 "88% liked the proximity to shopping."
    • 7.1 "Good service."
      9.0 "90% found the staff to be very friendly."
    • 5.8 "Internet is average."
      5.3 "53% thought the wifi quality was ok."
    • 5.4 "Average cleanliness."
    • 4.8 "Breakfast is below average."
    • 4.5 "Rooms are not good."
      4.9 "51% said rooms were dirty."
      2.2 "78% said rooms were small."
      1.8 "82% complained about the bathroom."
      0.7 "93% said the bathroom was dirty."
      1.2 "88% thought they were poorly maintained."
      2.9 "71% thought the tv was sub-standard."
    • 4.1 "Not very comfortable."
      2.2 "78% said rooms were small."
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    Overall rating

    7.1 Good
    Based on 133 reviews
    • 8.5 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 8.4 "Location is great."
    • 8.4 "Vibe was good."
    • 5.8 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 5.5 "Rooms are ok."
      5.3 "Only 53% said rooms were clean enough."
    • 4.5 "Not very comfortable."

    Overall rating

    8.0 Good
    Based on 283 reviews
    • 8.3 "Vibe was good."
      10.0 "100% thought, the hotel was modern."
    • 8.2 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 8.1 "Location is great."
      7.9 "Great parking, according to 79%."
    • 6.0 "Internet is average."
    • 5.8 "Rooms are ok."
      5.3 "Only 53% said rooms were clean enough."
    • 5.6 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 5.1 "Average comfort."
    • 4.8 "Breakfast is below average."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Accessible parking"
    "Friendly service"
    data provided by TrustYou
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